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Library Customer Service Assistant Jobs in Nebraska

Werner

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS * Collect ...

Bucknell

Library Services Desk Assistant

Bertrand, NE · On-site

Library Services Desk Assistant Position Type: Part time Scheduled Weekly Hours: Categories: Staff ... Two (2) or more years of customer service or related experience Preferred, but not required:

Mccneb

$17.58/hr

Registers customers for new library cards; renews cards. * Accepts money for fines and fees, makes ... Promotes library service to faculty, staff and students by assisting with special events and ...

City of Omaha

Library Specialist

Omaha, NE · On-site

$22.95/hr

Delivers excellent customer services to all library users, both internally and externally ... Creates new patron accounts and assist patrons with account questions and issues. * Takes and ...

Midway Auto

Service Assistant / Concierge

Kearney, NE

$16/hr

Service Assistant / Concierge Kearney, NE | Starting at $16 per hour | Full-Time or Part-Time ... Greet customers in the service drive and connect them with Service Advisors * Vacuum and prepare ...

City of Omaha

Associate Library Specialist

Omaha, NE · On-site

$17.22/hr

This is an entry-level paraprofessional library work performing library duties and providing customer service. The employee in this position works as part of a team with guidance from a supervisor.

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

Sonida Senior Living

Dining Service Assistant

Omaha, NE · On-site

$13.50 - $18/hr

Eligibility based on location Dining Services Assistant Responsibilities include: * Assists chefs ... Enjoy providing exceptional customer service and care to our senior residents. Equal Opportunity ...

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Library Customer Service Assistant information

See Nebraska salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for library customer service assistant in Nebraska is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.78 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Nebraska?

For Library Customer Service Assistant jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Nebraska look for?

The top searched job categories for Library Customer Service Assistant jobs in Nebraska are:

What cities in Nebraska are hiring for Library Customer Service Assistant jobs?

Cities in Nebraska with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you

Customer Service Assistant

Omaha, NE • On-site

Werner
Trucking • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

45th of 366 rated logistics

People enjoy working here

Good employer

Paid breaks

Learn more about Wernerexternal

$16.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.

ESSENTIAL JOB FUNCTIONS

  • Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet. This data is collected via phone, fax or electronic methods.
  • Handle customer and carrier inquiries regarding the status, and location of scheduled and en-route shipments. This involves contacting carriers to request the information or accessing the computer system(s) to find the information and trace shipments
  • Schedule pick up and delivery appointments for shipments with customers and carriers.
  • Prepare shipping paperwork as needed
  • Generate shipment status and other reports for internal and external customers.
  • Maintain stakeholder files within the computer system(s) for assigned customer project(s) (name, locations, phone numbers, contacts, etc.)

EDUCATION AND EXPERIENCE

  • High school graduate or equivalent experience.
  • P.C. computer experience required.
  • One to three years customer service experience preferred.
  • Zero to six months customer transportation experience preferred.


PHYSICAL REQUIREMENTS

  • Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
  • communicate in person.
  • Standing and walking. 0-24 %
  • Climbing, stooping, squatting and kneeling. 0-24 %
  • Dexterity: utilizing phone, typing, and writing. 75-100 %
  • Lift in excess of 10 pounds. 0-24 %
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking "Submit" you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates ("Werner") contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

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