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Library Customer Service Assistant Jobs in Nebraska

Brookfield

Customer Service Assistant

Omaha, NE

$16.50 - $22.75/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

Mccneb

$17.58/hr

Registers customers for new library cards; renews cards. * Accepts money for fines and fees, makes ... Promotes library service to faculty, staff and students by assisting with special events and ...

Doane University

Student Library Assistant

Crete, NE · On-site

$15/hr

Position Details Position Information Position Title Student Library Assistant Department Learning Technology and Library Services Job Location Crete, NE (68333) Supervisor Melissa Morris-Wichman ...

City of Omaha

Library Specialist

Omaha, NE · On-site

$22.95/hr

Delivers excellent customer services to all library users, both internally and externally ... Creates new patron accounts and assist patrons with account questions and issues. * Takes and ...

City of Omaha

Library Specialist

Omaha, NE · On-site

$17 - $22.50/hr

Delivers excellent customer services to all library users, both internally and externally ... Creates new patron accounts and assist patrons with account questions and issues. * Takes and ...

City of Omaha

Associate Library Specialist

Omaha, NE · On-site

$17.22/hr

This is an entry-level paraprofessional library work performing library duties and providing customer service. The employee in this position works as part of a team with guidance from a supervisor.

City of Omaha

Associate Library Specialist

Omaha, NE · On-site

$17.22/hr

This is an entry-level paraprofessional library work performing library duties and providing customer service. The employee in this position works as part of a team with guidance from a supervisor.

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

Capital Senior Living

Dining Service Assistant

Omaha, NE · On-site

$13.50 - $18/hr

Eligibility based on location Dining Services Assistant Responsibilities include: * Assists chefs ... Enjoy providing exceptional customer service and care to our senior residents. Equal Opportunity ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Nebraska

Library Customer Service Assistant information

See Nebraska salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for library customer service assistant in Nebraska is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.78 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Nebraska? For Library Customer Service Assistant jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Nebraska look for? The top searched job categories for Library Customer Service Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Library Customer Service Assistant jobs? Cities in Nebraska with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Customer Service Assistant

Argonaut Management Services, Inc

Omaha, NE • On-site

$16.50 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

A Brief Overview

The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application.

This role will work onsite 5x per week from our Omaha NE or Richmond VA office location.

Must be willing to work one Saturday per month for 2-4 hours.

Essential Job Responsibilities

  • Assist Product Systems Specialist in providing business support for the department's Rate, Quote, Bind, Issue (RQBI) system.
  • Work with our external agents and internal users with questions regarding the RQBI system.
  • Providing excellent customer service, answer incoming inquiries, assist with application access needs, researching questions, escalating questions, etc.
  • This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management.
  • Assist with testing changes to the RQBI system and track results of those tests.
  • Download MVRs from the current MVR vendor to the company system.
  • Set up invoices from our external agents for reimbursement.
  • Other duties as assigned.

Job Requirements

  • Excellent customer service skills
  • Must display a professional demeanor
  • General knowledge of Word, Excel, and Outlook.
  • Detail-oriented with initiative and ability to work in fast-paced environment.
  • Ability to work in a team environment.
  • Strong oral/written communication skills.
  • High school diploma or equivalent required.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.


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