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Library Customer Service Assistant Jobs in Nebraska

Argo Group

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

Job Title Customer Service Assistant Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and ...

American Indemnity

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

Werner

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS * Collect ...

Werner Enterprises, Inc.

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS * Collect ...

Bucknell

Library Services Desk Assistant

Bertrand, NE · On-site

Library Services Desk Assistant Position Type: Part time Scheduled Weekly Hours: Categories: Staff ... Two (2) or more years of customer service or related experience Preferred, but not required:

Mccneb

$17.58/hr

Registers customers for new library cards; renews cards. * Accepts money for fines and fees, makes ... Promotes library service to faculty, staff and students by assisting with special events and ...

City of Omaha

Library Specialist

Omaha, NE · On-site

$17 - $22.50/hr

Delivers excellent customer services to all library users, both internally and externally ... Creates new patron accounts and assist patrons with account questions and issues. * Takes and ...

City of Omaha

Library Specialist

Omaha, NE · On-site

$22.95/hr

Delivers excellent customer services to all library users, both internally and externally ... Creates new patron accounts and assist patrons with account questions and issues. * Takes and ...

Midway Auto

Service Assistant / Concierge

Kearney, NE · On-site

$16/hr

Service Assistant / Concierge Kearney, NE | Starting at $16 per hour | Full-Time or Part-Time ... Greet customers in the service drive and connect them with Service Advisors * Vacuum and prepare ...

City of Omaha

Associate Library Specialist

Omaha, NE · On-site

$17.22/hr

This is an entry-level paraprofessional library work performing library duties and providing customer service. The employee in this position works as part of a team with guidance from a supervisor.

City of Omaha

Associate Library Specialist

Omaha, NE · On-site

$17.22/hr

This is an entry-level paraprofessional library work performing library duties and providing customer service. The employee in this position works as part of a team with guidance from a supervisor.

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

City of Omaha

Library Aide

Omaha, NE · On-site

$15/hr

... customers with printer jams, printer selection, software functions, free e-mail services, etc, and ... Set up areas for library programs * Assist with crafts and juvenile programs * Collect gate count

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Nebraska

Library Customer Service Assistant information

See Nebraska salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for library customer service assistant in Nebraska is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.78 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Nebraska? For Library Customer Service Assistant jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Nebraska look for? The top searched job categories for Library Customer Service Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Library Customer Service Assistant jobs? Cities in Nebraska with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you

Customer Service Assistant

Argo Group

Omaha, NE • On-site

$16.50 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title

Customer Service Assistant

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

A Brief Overview

The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application.

This role will work onsite 5x per week from our Omaha NE or Richmond VA office location.

Must be willing to work one Saturday per month for 2-4 hours.

Essential Job Responsibilities
  • Assist Product Systems Specialist in providing business support for the department's Rate, Quote, Bind, Issue (RQBI) system.
  • Work with our external agents and internal users with questions regarding the RQBI system.
  • Providing excellent customer service, answer incoming inquiries, assist with application access needs, researching questions, escalating questions, etc.
  • This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management.
  • Assist with testing changes to the RQBI system and track results of those tests.
  • Download MVRs from the current MVR vendor to the company system.
  • Set up invoices from our external agents for reimbursement.
  • Other duties as assigned.
Job Requirements
  • Excellent customer service skills
  • Must display a professional demeanor
  • General knowledge of Word, Excel, and Outlook.
  • Detail-oriented with initiative and ability to work in fast-paced environment.
  • Ability to work in a team environment.
  • Strong oral/written communication skills.
  • High school diploma or equivalent required.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.

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