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Library Circulation Assistant Jobs in Massachusetts

Support circulation workflows, including checkouts, holds, reserves, overdue materials, and item retrieval using the library system. * Assist with interlibrary loan (ILL) processing, coordination ...

Librarian

Bridgewater, MA · On-site

$28.20 - $31.34/hr

... resources. * Assist individuals in locating information and answering reference questions ... Six (6) months of experience performing library tasks such as acquisition and circulation of ...

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Library Circulation Assistant information

See Massachusetts salary details

$8

$17

$27

How much do library circulation assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for library circulation assistant in Massachusetts is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Library Circulation Assistant vs Library Clerk?

AspectLibrary Circulation AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer library experienceHigh school diploma or equivalent; minimal certification needed
Work EnvironmentPublic library, school library, or academic library settingPublic or academic library, often in customer service roles
Job ResponsibilitiesChecking out/in materials, managing holds, assisting patrons with library systemsChecking out materials, managing returns, assisting with basic library tasks
Common UsageOften used interchangeably in job postings and industrySimilar roles, sometimes used in different regions or institutions

Both roles involve assisting with library operations and customer service, with slight variations in responsibilities and terminology. The Library Circulation Assistant typically has a broader scope in managing circulation systems, while the Library Clerk may focus more on basic check-out and returns. Both positions require similar credentials and work environments, making them closely related in the library industry.

What are Library Circulation Assistants?

Library Circulation Assistants are staff members who manage the daily operations at a library's circulation desk. Their responsibilities typically include checking books and other materials in and out, assisting patrons with library accounts, shelving items, and answering basic questions about library services. They also help maintain the organization of library collections and may handle overdue notices or fines. Circulation assistants play a key role in ensuring that the library runs smoothly and that patrons have a positive experience.

What are some common challenges faced by Library Circulation Assistants, and how can they be managed effectively?

Library Circulation Assistants often juggle multiple responsibilities, such as assisting patrons at the front desk, managing check-ins and check-outs, and resolving overdue or lost material issues. One common challenge is handling high-volume periods when many patrons require assistance simultaneously. Effective time management, clear communication, and familiarity with library software can help manage these busy times. Additionally, maintaining a calm and patient demeanor ensures positive interactions with patrons, even during peak hours.

What are the key skills and qualifications needed to thrive as a Library Circulation Assistant, and why are they important?

To thrive as a Library Circulation Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with integrated library systems (ILS), barcode scanners, and cataloging software is often required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with patrons and staff. These skills ensure efficient library operations, positive patron experiences, and accurate record-keeping.

What Does a Library Circulation Assistant Do?

A library circulation assistant provides basic support to the circulation clerk, other library staff, and patrons. Your daily responsibilities involve maintaining circulation and the circulation desk, returning books and reference materials to the shelves, shelf maintenance as necessary, and clerical functions like data entry. Additional duties include checking books, magazines, and other library materials in and out, inputting data, and assisting patrons in person and over the phone. You are responsible for referring in-depth research requests to librarians.

What are popular job titles related to Library Circulation Assistant jobs in Massachusetts? For Library Circulation Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Library Circulation Assistant jobs in Massachusetts look for? The top searched job categories for Library Circulation Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Library Circulation Assistant jobs? Cities in Massachusetts with the most Library Circulation Assistant job openings:
Infographic showing various Library Circulation Assistant job openings in Massachusetts as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,251 per year, or $17.4 per hour.
YOUTH SERVICES BRANCH LIBRARY ASSISTANT

YOUTH SERVICES BRANCH LIBRARY ASSISTANT

City of Worcester

Worcester, MA • On-site

$22.26 - $26.81/hr

Full-time

Posted 10 days ago


City Of Worcester rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

363rd of 649 rated public administrative organizations


Job description

YOUTH SERVICES BRANCH LIBRARY ASSISTANT
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Youth Services Branch Library Assistant for the Worcester Public Library. Under the direction of the Branch Manager of Youth Services , the position will assist with the daily operations of assigned branch libraries located within Worcester elementary schools, coordinate and perform all circulation activities, act as a liaison with the Main Library Circulation Department, organize and perform the holds process and functions, assist with readers advisory and reference services, and provide exemplary customer service to patrons. The work will include evening and weekend assignments and working at other locations, including Mobile Services. The Youth Services Branch Library Assistant must be able to get to all four One City One Library branches in a timely manner.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Assist with the daily operations of assigned branch libraries.
  • Coordinate and perform all circulation activities.
  • Collect, record, and report appropriate statistics monthly.
  • Act as a liaison with the Main Library Circulation Department following both Library and CW MARS protocol.
  • Organize and perform the holds process and functions.
  • Assist with readers advisory and reference services including patron assistance.
  • Provide exemplary customer service.
  • Represent the Worcester Public Library in the neighborhood branches; assist with developing and maintaining awareness of neighborhood library needs, with emphasis on neighborhood youth.
  • Assist with planning innovative library and outreach programs as needed.
  • In conjunction with supervisor and staff, assist with evaluating existing operations and new services.
  • Participate in interviews, supervise, and train branch volunteers.
  • Interpret library services and policies to patrons in a clear and courteous manner.
  • Contribute to creating an environment orientated to trust, open communication, creative thinking, and cohesive team effort.
  • Actively participate in staff development and training opportunities.
  • Work at various locations within the library system, including mobile library services
  • Handle money and prepare cash reports as needed.
  • Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Excellent organizational skills, and the ability to plan and prioritize work effectively to ensure completion of work.
  • Ability to establish and maintain effective working relationships with a diverse, multicultural community, volunteers, and staff.
  • Ability to provide information and guidance clearly, courteously and pleasantly to patrons.
  • Ability to be flexible and to easily handle varying work assignments in a fast-paced environment.
  • The ability to communicate with staff about concepts, ideas, and requirements.
  • Strong commitment to consistent excellent customer service to a diverse population in an urban environment.
  • High level of professionalism and ability to remain professional under all circumstances.
  • Ability to learn in a fast-paced, changing environment.
  • Ability to work independently and as part of a team.
  • Ability to learn and use library technologies.
  • Ability to maintain confidentiality.
  • Ability to travel to multiple library branches in a timely manner as required.
  • Regular onsite attendance is required.

MINIMUM REQUIREMENTS:
  • High school diploma or equivalent
  • One (1) year of community public service work, such as library, day care center, recreation program or classroom
  • Prior customer service experience
  • Excellent verbal and written communication skills
  • Ability to successfully pass CORI/SORI
  • Reliable transportation to travel between required One City One Library locations in a timely manner
  • Valid driver's license

PREFERRED QUALIFICATIONS:
  • One (1) year of supervisory experience
  • One (1) year of customer service
  • One (1) year of professional experience working with youth

SALARY RANGE: $22.26 - $26.81 hourly, full-time, with an excellent benefits package.
The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th, 2009, and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JUNE 19, 2026, will receive preference Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .