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Library Assistant Jobs in Nepean, ON (NOW HIRING)

Uottawa

CUPE - Fall 2026 - TA - ENG2307

Ottawa, ON · On-site

CA$31.89 - CA$50.25/hr

Teaching Assistant/Demonstrator/Lab Monitor (CUPE) Posting Type: Cours precis / Specific course Course Title: Writing with Visuals: An Introduction Course Code: ENG2307 Section: Supervisor name (if ...

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Library Assistant information

What is a library assistant?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

What would a library assistant do?

A library assistant helps with tasks such as checking books in and out, shelving and organizing library materials, assisting patrons in locating resources, and maintaining the cleanliness and order of the library. They often use library management software and may need good customer service skills and attention to detail.

What are some common challenges library assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent. Some positions may require basic computer skills and familiarity with library management software; additional certifications are not usually required but can be beneficial.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you be a library assistant with no experience?

Library assistants typically do not need prior experience, as many employers provide on-the-job training. Basic skills such as organization, communication, and familiarity with library systems or technology can be helpful, but entry-level positions often accept applicants without previous experience.

What does a Library Assistant do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

Is it hard to be a library assistant?

Being a library assistant generally involves tasks such as organizing materials, helping patrons, and using library management software. The job requires good organizational skills, attention to detail, and customer service abilities, but it is not typically considered physically or mentally demanding. Training is often provided, and the work environment is usually quiet and structured.
More about Library Assistant jobs
What are the most commonly searched types of Library jobs in Nepean, ON? The most popular types of Library jobs in Nepean, ON are:
What job categories do people searching Library Assistant jobs in Nepean, ON look for? The top searched job categories for Library Assistant jobs in Nepean, ON are:
What cities near Nepean, ON are hiring for Library Assistant jobs? Cities near Nepean, ON with the most Library Assistant job openings:
Library Assistant jobs near you
Infographic showing various Library Assistant job openings in Nepean, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Administrative Assistant - Life Insurance Advisor Support

Kevin Carruthers - Desjardins Insurance Agent

Orleans, ON • On-site

CA$40K - CA$45K/yr

Full-time, Contractor

Re-posted 5 days ago

Job description

LIFE INSURANCE ADMINISTRATIVE ASSISTANT

Job Description

Looking for an individual to join our Dynamic Team in our Orleans office in the capacity of a Life Insurance product Administrative Assistant to help support our Life sales advisors with day to day client interactions and requests. A Life Sales Advisor's Administrative Assistant provides key support by managing schedules, handling client communications (calls, emails), preparing documents (applications, file closing documents), processing paperwork, maintaining client records in a database (CRM), coordinating marketing, and ensuring smooth daily operations for the advisor, all while maintaining confidentiality and up-to-date product knowledge. Key duties include scheduling, client support, paperwork processing, marketing coordination, and ensuring compliance. We are one of the largest Insurance offices in the Ottawa area and we're looking for the right individual to join our team. Bilingual is a MUST (English and French Spoken) Great opportunity to join a great team!

Key Responsibilities:

Client Service & Communication:

Manage some calls & emails, and respond to client inquiries professionally.

Handle general client requests, policy changes and terminations.

Handle client billing and missed payments by arranging payment

Support client retention and satisfaction.

Administrative & Sales:

Schedule appointments and manage advisor calendars.

Prepare and process client-related documents (applications, account updates).

Maintain organized digital and physical client files and databases (CRM).

Process paperwork for opening/closing accounts and recording transactions.

Sit through Advisor's Sales presentations and collect key notes based on meeting conversations

Follow the application process through underwriting and manage pending business and underwriting requests (Coordinate with clients and/or underwriting)

Finalize files once completed by gathering signatures and filing electronically

Marketing & Sales Support:

Help generate leads with client calls for exiting policy review booking.

Product & Industry Knowledge:

Stay informed on relevant life insurance products and industry regulations.

Essential Skills & Qualifications

Strong organizational and time management skills.

Excellent communication (written/verbal) and interpersonal skills.

Proficiency in office software (Microsoft Office) and CRM systems.

Ability to work in a fast-paced, deadline-driven environment.

Discretion and ability to handle confidential information.

Knowledge of financial/life insurance products is often required or preferred.

MUST BE BILINGUAL (ENGLISH AND FRENCH)

Location / Hours / Compensation JOB IS ON LOCATION & NOT REMOTE.

Location is from our new location at 260 Centrum Boulevard in Orleans ON.

Full Time Position (Not a Contract Position) Monday - Thursday 10:00 am to 3:00 pm & Friday 10:00 am - 1:00 pm

MUST HAVE LLQP LIFE LICENSE THAT IS ACTIVE

$40,000 to $45,000 Annual Salary (Based on Experience) and Full Benefits. 

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