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Library Assistant Jobs in Massachusetts (NOW HIRING)

Lynn University

Library Assistant

Lynn, MA · On-site

The part-time Library Assistant provides high-quality customer service and operational support to library users. Assignments may vary based on operational needs and do include evening and weekend ...

Berklee

Library Technology Support Assistant

Boston, MA · On-site

$16.97/hr

The Library Technology Support Assistant provides technical support for library computers, software, and audiovisual equipment, including troubleshooting, maintenance, and event setup. The Library ...

NFI Massachusetts

Library Service Staff

Middleton, MA

$55K/yr

Schedule and coordinate access for individuals reviewing legal materials * Assist individuals in locating educational, legal, and recreational reading materials * Provide guidance on use of library ...

NFI Massachusetts

Library Service Staff

Middleton, MA · On-site

$55K/yr

Schedule and coordinate access for individuals reviewing legal materials * Assist individuals in locating educational, legal, and recreational reading materials * Provide guidance on use of library ...

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Library Assistant information

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How much do library assistant jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for library assistant in Massachusetts is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.12 per hour, depending on experience, location, and employer.

What are Library Assistants?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

How much do librarians make?

Librarians in Connecticut typically earn an average annual salary of around $60,000, though this can vary based on experience, education, and the type of library. Salaries may be higher for those with advanced degrees or specialized skills in library management or information technology.

What are some common challenges Library Assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent. Relevant skills include good communication, organization, and familiarity with library management software; some positions may require prior customer service experience or a background in library science or related fields.

What schooling do you need to be a library assistant?

To become a library assistant, a high school diploma or equivalent is typically required. Some positions may prefer or require post-secondary education or coursework in library science or related fields, along with good organizational and customer service skills.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you be a library assistant with no experience?

Library assistant positions often do not require prior experience, as on-the-job training is typically provided. Basic skills such as organization, communication, and familiarity with library systems or technology can be helpful, but many entry-level roles are open to candidates without previous experience.

What Does a Library Assistant Do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

More about Library Assistant jobs
What are the most commonly searched types of Library jobs in Massachusetts? The most popular types of Library jobs in Massachusetts are:
What are popular job titles related to Library Assistant jobs in Massachusetts? For Library Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Library Assistant jobs in Massachusetts look for? The top searched job categories for Library Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Library Assistant jobs? Cities in Massachusetts with the most Library Assistant job openings:
Library Assistant jobs near you
Infographic showing various Library Assistant job openings in Massachusetts as of June 2026, with employment types broken down into 71% Full Time, 22% Part Time, 3% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,439 per year, or $20.4 per hour.
Library Assistant

Library Assistant

Lynn University

Lynn, MA • On-site

Part-time

Posted 19 days ago

Job description

Summary:

The part-time Library Assistant provides high-quality customer service and operational support to library users. Assignments may vary based on operational needs and do include evening and weekend coverage as required. This position assists users with locating materials, accessing library services, and supporting general circulation and operational workflows. The Library Assistant also provides basic technology support for printing, scanning, and troubleshooting technical issues in person, by phone, and via online communication tools.

Job Description:

Essential Duties and Responsibilities:

  • Provide polite, high-quality customer service to library users, offering timely support for library and basic IT needs within established institutional practices.
  • Assist patrons with locating materials, using the online catalog and databases, and accessing general library services in person, via phone, email, and chat.
  • Educate users on library services, resources, and basic policies.
  • Support circulation workflows, including checkouts, holds, reserves, overdue materials, and item retrieval using the library system.
  • Assist with interlibrary loan (ILL) processing, coordination, and retrieval of materials.
  • Support shelving accuracy, stacks organization, inventory activities, and general collections maintenance.
  • Troubleshoot basic issues with printers, scanners, copiers, and public-facing computers.
  • Provide basic (Tier 1) technology support, including operating system issues, password resets, email access issues, and wireless connectivity problems.
  • Refer advanced research or technical issues to librarians or appropriate staff.
  • Provide guidance and basic supervision to student employees during assigned shifts.
  • Report and escalate operational, service, or technical issues through appropriate channels in a timely manner.
  • Support ongoing library workflows, projects, and operational continuity as assigned.
  • Other duties as assigned.

Required knowledge, skills, and abilities:

  • Excellent customer service and communication skills
  • Ability to work effectively in a service-oriented environment
  • Ability to work independently within established procedures and after initial training
  • Comfort working with technology and learning new systems
  • Strong organizational skills and attention to detail
  • Ability to follow policies and clearly communicate procedures to library users and student employees
  • Ability to stand and walk for extended periods during assigned shifts
  • Ability to lift and carry library materials up to approximately 25 pounds
  • Ability to move throughout the library to reach, bend, and retrieve materials from shelving units including between floors

Minimum qualifications:

  • Bachelor's degree or higher required
  • Experience in a front-line, public-facing customer service role, preferably in a library or academic environment
  • Basic familiarity with PC and Mac operating systems and common office technologies
  • Strong written and verbal communication skills
  • Comfort providing assistance in person and via online chat or digital service platforms

Preferred Qualifications:

  • Experience working in a library or academic environment, including providing reference or research assistance in a library setting
  • Experience troubleshooting computer systems, software, and peripheral devices
  • Experience supporting or training employees or team members in a professional or service-oriented environment

Accreditation and equal opportunity

Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, titleixcoordinator@lynn.edu, or +1 561-237-7727; or to the U.S. Department of Education Office for Civil Rights.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call +1 404-679-4500 for questions about the accreditation of Lynn University. 2020 Lynn University

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling +1 561-237-7639.

The Annual Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport

For your health, Lynn University is smoke- and tobacco-free.

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