1

Learning Development In Hospitality Jobs in Kansas

Qualifications:** - 3+ years of experience in business development, sales, or a related role, preferably in hospitality. - Proven track record of meeting or exceeding sales targets and driving ...

next page

Showing results 1-20

Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Kansas?

For Learning Development In Hospitality jobs in Kansas, the most frequently searched job titles are:

Organizational Learning & Development Team Lead

Olathe, KS • Hybrid

Johnson County Kansas
Public Administration • 1 - 5K employees

Full-time

Retirement

Posted 6 days ago


Job description

Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Job Description

This position leads the Human Resources Organizational Learning & Development (OL&D) team in designing, delivering, and evaluating countywide learning initiatives.  This position oversees staff development programs, supervisor and leadership training, onboarding experiences, continual capability-building, and community-based efforts that support HR's strategic priorities.  This role is responsible for developing and implementing the county's short and long term learning and development strategies, supervising OL&D staff, maintaining curriculum and instructional standards, coordinating HRD and countywide training schedules, overseeing specialized external training and learning platforms, and managing the training budget. In partnership with HR leadership and HR Business Partners, the role identifies development needs, ensures training accuracy and alignment with county policies, and monitors program effectiveness.  This role will be fully on-site with the eligibility for one day per week remote work after 6 months.

  • Leads the design, implementation, and continuous improvement of countywide learning and development programs to ensure alignment with Human Resources and organizational goals.
  • Conducts ongoing needs assessments to identify workforce skill gaps and develops targeted training and organizational development strategies.
  • Oversees the creation, revision, and maintenance of training curricula, workshop content, elearning modules, and other instructional materials.
  • Partners with organizational leaders to assess, design, and implement organizational development solutions that support performance, culture, and employee engagement levels;
  • Evaluates the effectiveness of training programs using performance measures and assessment data, and recommends improvements to enhance outcomes.
  • Provides coaching, guidance, supervision, and oversight to Learning & Development staff to support highquality instructional delivery and professional growth.
  • Leads organizational culture development by advancing change initiatives, strengthening leadership capability, and supporting team practices that foster an engaged, inclusive, and highfunctioning workplace.
  • Administers and supports talent and performance management processes, ensuring learning programs align with competency frameworks and organizational standards.
  • Collaborates with HR leadership, HR Business Partners, and internal stakeholders to ensure initiatives support countywide workforce priorities and evolving needs of the organization.
  • Manages learning and development budgets and vendor contracts to ensure costeffective, highimpact training solutions.
  • Oversees programs that engage, support, and partner with the community to address organizational and workforce needs. 
Job Requirements

Education:

Bachelor's degree in the following field(s) of study: Adult Education, Organizational Development, Curriculum and Instruction, Instructional Design or another relevant field.

Experience:

7+ years of experience progressively performing varied and complex professional level work in organizational development, talent development, or a related field; 5 years leading, directing, supervising or coordinating the work of others; 2 years of demonstrated experience leading or overseeing project work

Knowledge, Skills, and Abilities:

Required:

  • Attention to detail.
  • Analytical skills, including research skills, ability to interpret data, ability to conceptualize, ability to analyze information, and ability to write formal recommendations based on findings.
  • Basic mathematical and accounting skills.
  • Computer software -(specify): Microsoft Office Suite required; Torch Learning Management System preferred
  • Keyboarding Ability.
  • Human Relations/Interpersonal skills.
  • Written communication skills, including business writing, report writing, summarizing, and editing skills.
  • Oral communication skills, including presentations to: individuals, small groups & large groups.
  • Ability to maintain confidentiality.
  • Facilitation skills, including curriculum/agenda development, marketing skills, ability to help groups focus, ability to use group decision making to gain commitment, and/or ability to encourage participation.
  • Project management skills, including organization, coordination of duties, and/or accomplishment of goals.
  • Time management skills, including the ability to manage multiple concurrent projects and meet deadlines.
  • Leadership and supervisory skills, including motivation, delegation of duties, evaluation, strategic planning skills, goal setting skills, assessment skills, collaboration skills, and complex decision making skills.
  • Other (specify): Perform with poise under tight deadlines and shifting priorities and can successfully navigate a complex, fast-paced organization

Preferred:

  • Budget-related skills, including advanced accounting, math, and statistics skills.
  • Working knowledge of public sector administration.

Experience and Education may be substituted for each other.

Background checks must be cleared before employment begins.

Employment Type: FULL_TIME