Learning Content Manager Jobs in Austin, TX (NOW HIRING)

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.

Job SummaryThe Sales Trainer's purpose is to support the Sales teams with all sales development and execution efforts.
The Sales Trainer will help onboard new hires for Sales teams and be responsible for the continued education to help the sales teams achieve targets and initiatives. The Trainer will create learning content and programs specific to sales and technology acumen, internal systems and tools, and professional development. The Trainer will provide continual feedback to Sales leadership to identify how to help the Sales teams improve performance to achieve sales targets.
This role will focus on sales training specifically around sales operations, systems and tools, and sales processes. Candidate should have experience with Inside Sales or Sales Ops.

Role Description

• Create, collaborate on, and present learning content specific to sales and technology acumen, internal systems and tools, and professional development to Sales teams.
• Assist with communication to Sales around the training schedule and help with calendar invitations for live trainings as needed.
• Facilitate learning by incorporating a variety of presentation methods and applications to accommodate learning styles, such as classroom instruction, virtual, and blended learning.
• Organize and maintain sales enablement content in platforms such as SHI Learn, MSFT Teams, and any other internal SharePoint sites.
• Support virtual training technologies and gamification by including Q&A and participation with tracking and reporting.
• Identify ways to enhance learning effectiveness and modify learning content and delivery to continually improve the sales user training experience.
• Conduct knowledge assessments and learning surveys for Sales teams.
• Provide continual feedback to Sales leaders to identify how to help the Sales teams improve performance to achieve sales targets.
• Build and maintain key relationships with sales leaders, technical resources, and strategic vendor partners.

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Motivating Others: Can foster an environment that values motivation and positivity, collaborates with others to boost morale, and drives team engagement.
• Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.
• Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations.
• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
• Customer-Centric Mindset: Can take ownership of customer-centric initiatives, ensuring products and services align with customer needs. Collaborates with cross-functional teams to integrate customer feedback into product development.
• Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
• Creativity: Can apply creativity to complex challenges, collaborate with others to foster creative thinking, and champion creative initiatives.
• Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
  

Skill Level Requirements

• Excellent organizational and time management skills - Intermediate
• Exceptional listening skills - Intermediate
• Proficiency in communicating the company's value proposition and Sales Methodology - Intermediate
• Ability to work effectively with all levels of an organization, both internally and externally - Intermediate
• Ability to distill large amounts of information into concise, relevant components - Intermediate Ability to work independently and in a team environment - Intermediate
• Ability to self-identify areas of improvement, and own content creation/evolution - Intermediate Ability to develop relationships with guest speakers - Intermediate
• Proven initiative and positive attitude; team-oriented, motivated, and highly enthusiastic - Intermediate
  

Other Requirements

• Completed Bachelor's Degree 5+ years of experience in a Sales, L&D, or Sales Enablement role, or a combination
• Experience with classroom management
• Experience with content creation - Docebo experience is preferred
• Previous experience with CRM tool
• May travel to approved conferences or Field Sales Offices as needed, up to 10%

The estimated annual pay range for this position is $80,000 - $100,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status