Laboratory Operations Manager
Location: DeLand, FL (Onsite)
Schedule: Tuesday–Friday, 9:00 AM–7:00 PM, with alternating Saturdays every 12 weeks
Employment Type: Full-Time, Permanent
Compensation: $100K – $140 K annually + Annual Bonus ($7,500)
Position Overview
The Senior Manager, Laboratory Operations is responsible for leading the day-to-day technical and operational functions of a high-volume, high-complexity clinical laboratory. This role ensures operational excellence, regulatory compliance, quality performance, and team development while serving as a key link between frontline laboratory operations and senior leadership.
Key Responsibilities
Operational Leadership
Oversee assigned laboratory departments to ensure achievement of performance, quality, and financial objectives.
Monitor operational metrics and laboratory data to optimize staffing, workflow, and resource allocation.
Implement and standardize laboratory processes, policies, and procedures.
Support strategic planning initiatives focused on operational growth, efficiency, and service improvements.
Drive continuous process improvement efforts across laboratory operations.
Team Leadership & Development
Lead, coach, and develop laboratory supervisors and staff.
Foster a culture of accountability, collaboration, inclusion, and high performance.
Mentor emerging leaders and support succession planning initiatives.
Promote effective communication across shifts and departments.
Quality & Regulatory Compliance
Ensure laboratory testing activities are performed accurately and in compliance with all applicable regulations.
Oversee quality assurance and quality control programs.
Maintain compliance with CAP, CLIA, federal, state, and local regulatory requirements.
Support laboratory accreditation and inspection readiness activities.
Customer & Stakeholder Management
Build and maintain strong relationships with internal and external stakeholders.
Address operational issues and customer concerns in a timely and professional manner.
Ensure delivery of high-quality laboratory services and customer satisfaction.
Additional Responsibilities
Participate in strategic projects and organizational initiatives.
Perform other duties as assigned to support laboratory operations.
Education
Bachelor's degree in Medical Technology, Clinical Laboratory Science, or a related scientific discipline required.
Master's degree in Business Administration or a related science field preferred.
Experience
Minimum 5 years of laboratory leadership experience in a high-volume, high-complexity testing environment.
Proven experience leading teams, improving processes, and managing laboratory operations.
Strong knowledge of laboratory regulatory standards, including CAP, CLIA, and applicable federal and state regulations.
Certifications
Medical Technologist certification/registry required (ASCP, NCA, AAB, or equivalent).
Florida Laboratory Supervisor License required.
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