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L1 Analyst Jobs (NOW HIRING)

The Live Support Analyst (L1) serves as the first point of contact for customers seeking technical support. This role is responsible for providing timely, accurate, and empathetic responses to ...

Purpose of the Job The IT Analyst is instrumental in administering, securing, and operating a ... Handle L1 and L2 support tickets covering workstations, laptops, printers, mobile devices, and ...

Stefanini Group is looking for a IT Analyst II for a globally recognized company! For interested ... Handle L1 and L2 support tickets covering workstations, laptops, printers, mobile devices, and ...

Purpose of the Job The IT Analyst is instrumental in administering, securing, and operating a ... Handle L1 and L2 support tickets covering workstations, laptops, printers, mobile devices, and ...

Purpose of the Job The IT Analyst is instrumental in administering, securing, and operating a ... Handle L1 and L2 support tickets covering workstations, laptops, printers, mobile devices, and ...

IT Analyst II

Houston, TX · On-site

$28 - $32/hr

Stefanini Group is looking for a IT Analyst II for a globally recognized company! For interested ... Handle L1 and L2 support tickets covering workstations, laptops, printers, mobile devices, and ...

Tech - L1 Depot Dept. III

Grapevine, TX

$16.25 - $20.25/hr

Tech - L1 Depot Dept. III Description Summary The Assembly Technician L1 will be responsible for ... Must be able to gather and analyze information skillfully. Competencies: * Shows determination to ...

TECHNO FUNCTIONAL CONSULTANT L1 City: New York City State/Province: New York Posting Start Date: 5 ... Senior Business Analyst / Product Owner The Business Analyst / Product Owner will play a critical ...

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

Train L1 Analysts on new concepts and internal processes by reviewing and analyzing trouble tickets. * Attend bi-weekly team meetings and company meetings, as needed. Skills & Abilities: * Valid ...

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

Train L1 Analysts on new concepts and internal processes by reviewing and analyzing trouble tickets. * Attend bi-weekly team meetings and company meetings, as needed. Skills & Abilities: * Valid ...

SOLUTION ARCHITECT L1

Waltham, MA · On-site

$80K - $158K/yr

SOLUTION ARCHITECT L1 City: Waltham State/Province: Massachusetts Posting Start Date: 2/19/26 Wipro ... cause analysis, and defect resolution. [Monitor and support batch processing cycles , job ...

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L1 Analyst information

What are the key skills and qualifications needed to thrive as an L1 Analyst, and why are they important?

To thrive as an L1 Analyst, you need a foundational understanding of cybersecurity concepts, basic networking, and troubleshooting skills, often supported by a degree in IT or relevant certifications like CompTIA Security+. Familiarity with security information and event management (SIEM) tools, ticketing systems, and incident response protocols is typically required. Strong attention to detail, effective communication, and a proactive approach to problem-solving are essential soft skills in this role. These skills enable an L1 Analyst to efficiently identify, escalate, and document security incidents, ensuring organizational protection and timely response.

What does a typical workday look like for an L1 Analyst in a Security Operations Center (SOC)?

As an L1 Analyst in a Security Operations Center, your day typically involves monitoring security alerts, investigating potential threats, and escalating incidents to higher-level analysts when needed. You’ll use various security tools and dashboards to analyze data for signs of suspicious activity. Collaboration with your team is essential, as you’ll often discuss findings during daily briefings and assist with incident documentation. The role is fast-paced and requires strong attention to detail, as you are the first line of defense in identifying and responding to security events.

What are L1 Analysts?

L1 Analysts, or Level 1 Analysts, are entry-level professionals typically found in IT support or cybersecurity teams. Their primary responsibility is to monitor systems, triage alerts, and handle basic incidents or issues according to established procedures. They serve as the first line of defense, escalating more complex problems to higher-level analysts. L1 Analysts play a crucial role in maintaining system security and uptime by promptly responding to and documenting incidents.
More about L1 Analyst jobs
What cities are hiring for L1 Analyst jobs? Cities with the most L1 Analyst job openings:
What states have the most L1 Analyst jobs? States with the most job openings for L1 Analyst jobs include:
What job categories do people searching L1 Analyst jobs look for? The top searched job categories for L1 Analyst jobs are:
Language Data Quality Reviewer - Entry Level (L1) English

Language Data Quality Reviewer - Entry Level (L1) English

Volga Partners

Remote

$16 - $17/hr

Temporary

Posted 9 days ago


Job description

Understanding the Level (L1 - Foundational Scope)
This project is structured as a Level 1 (L1) engagement, which refers to the complexity and scope of tasks - not the candidate's overall capability or career level.
L1 tasks are:
  • Clearly defined and guideline-driven
  • Execution-focused rather than strategy-based
  • Designed for foundational quality review and data processing
  • Structured with step-by-step instructions

This specific client initiative requires high-volume, standardized execution work, which is why it is classified as L1.
We welcome applicants with advanced (L2 or L3) experience; however, please note that compensation and task scope for this role are aligned strictly to L1 responsibilities. Higher-level strategic or analytical functions are not part of this engagement.
If you are comfortable performing structured, execution-based tasks and understand the defined scope, we encourage you to apply.
About Volga Partners
Volga Partners is a U.S.-based company supporting leading technology organizations with Artificial Intelligence and machine learning initiatives. We specialize in large-scale language data operations and quality programs across global markets.
We are seeking entry-level, foundational Language Data Quality Reviewers for an ongoing, task-based project supporting a high-volume client initiative.
Role Overview
This is a freelance, task-based role designed for individuals seeking supplemental income and real-world experience in AI language data and quality operations.
Work is offered on a first-come, first-served basis as tasks become available. Hours may be irregular and intermittent depending on client volume.
This role is well suited for candidates who are detail-oriented, flexible, and interested in gaining exposure to AI, language data, and quality workflows.
Project hours generally align with IST (Indian Standard Time).
Who You Are (Foundational / Entry-Level)
You are building your foundational skills in English and are eager to gain hands-on experience in language quality and data operations. You are comfortable working on guided tasks, following detailed instructions, and meeting quality expectations.
Example Tasks
  • Review simple content for grammar, spelling, and clarity in English
  • Translate short, straightforward phrases from English
  • Compare data against provided guidelines
  • Apply basic data labels using step-by-step instructions
  • Flag obvious errors or inconsistencies

Key Responsibilities
  • Perform basic data and content reviews using provided guidelines
  • Execute foundational quality checks (spelling, grammar, formatting)
  • Apply basic data labeling and tagging
  • Follow client instructions and workflow processes
  • Maintain quality and accuracy standards
  • Incorporate feedback to improve performance

Desired Qualifications
  • Interest in AI, data, or language technology
  • Prior exposure to data entry, content review, QA, or similar work (preferred, not required)
  • Strong attention to detail
  • Willingness to learn and adapt

Engagement Type & Classification
This is a freelance, task-based engagement.
  • United States candidates: Classified as 1099 Contractors (temporary, project-based)
  • Non-U.S. candidates: Classified as independent contractors and onboarded via Deel

Classification is determined by worker location and local compliance requirements.
Onboarding & Compliance
All global contractors are onboarded through Deel.com.
U.S.-based workers are onboarded through Volga Partners' U.S. payroll system.
Candidates must successfully complete onboarding and provide required documentation before starting work
Compensation
Hourly compensation varies by country and region and is based on experience, language, and local market requirements.
Range for United States: USD $16 - $17 per hour (DOE)
Important Notes
  • This is a supplemental income opportunity
  • No guaranteed minimum hours
  • No guaranteed end date
  • No guarantee of conversion to higher-level roles
  • Tasks are offered first-come, first-served

Why This Role
  • Entry point into AI language and data operations
  • Flexible, remote, task-based work
  • Build real-world experience
  • Exposure to large-scale AI data projects

Requirements
Mandatory Requirements
  • Must be able to read and write in English
  • Must understand and accept that this is a task-based, freelance role
  • Must have a reliable computer or laptop
  • Must have stable, high-speed internet
  • Must be comfortable with flexible and intermittent work