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L1 Analyst Jobs in Reston, VA (NOW HIRING)

Core One

Software Developer L1-6

Tysons Corner, VA · On-site

Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One ...

Core One

Systems Engineers L1-6

Tysons Corner, VA · On-site

Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One ...

Core One

Systems Integrator L1-6

Tysons Corner, VA

Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One ...

Core One

IT Program Manager L1-6

Tysons Corner, VA · On-site

Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One ...

Collabera

Help Desk Analyst

Ashburn, VA

$21 - $28.75/hr

... Analysts, the global advisor on contingent work, for four consecutive years. Position Details ... L1 technical support for Online Payment Giant Inc.'s commercial ATM (Automatic Teller Machines ...

Tata Consultancy Services

L2 Peoplesoft Finance

Herndon, VA · On-site

$100K - $120K/yr

... Analyze, troubleshoot, and resolve complex functional and technical issues escalated from L1. • Ensure system stability and timely resolution of production incidents. • Work with business users ...

Redolent, Inc.

US_West | PMO Analyst_L1

Washington, DC · On-site

$60/hr

Project Analyst Work Location: Kirkland WA Rate: US$60 Please send it with this information Legal name: Location (City and State): Relocate? Rate: Availability: Phone #: Mobile#: Email address: Visa ...

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L1 Analyst information

What are L1 Analysts?

L1 Analysts, or Level 1 Analysts, are entry-level professionals typically found in IT support or cybersecurity teams. Their primary responsibility is to monitor systems, triage alerts, and handle basic incidents or issues according to established procedures. They serve as the first line of defense, escalating more complex problems to higher-level analysts. L1 Analysts play a crucial role in maintaining system security and uptime by promptly responding to and documenting incidents.

What does a typical workday look like for an L1 Analyst in a Security Operations Center (SOC)?

As an L1 Analyst in a Security Operations Center, your day typically involves monitoring security alerts, investigating potential threats, and escalating incidents to higher-level analysts when needed. You’ll use various security tools and dashboards to analyze data for signs of suspicious activity. Collaboration with your team is essential, as you’ll often discuss findings during daily briefings and assist with incident documentation. The role is fast-paced and requires strong attention to detail, as you are the first line of defense in identifying and responding to security events.

What are the key skills and qualifications needed to thrive as an L1 Analyst, and why are they important?

To thrive as an L1 Analyst, you need a foundational understanding of cybersecurity concepts, basic networking, and troubleshooting skills, often supported by a degree in IT or relevant certifications like CompTIA Security+. Familiarity with security information and event management (SIEM) tools, ticketing systems, and incident response protocols is typically required. Strong attention to detail, effective communication, and a proactive approach to problem-solving are essential soft skills in this role. These skills enable an L1 Analyst to efficiently identify, escalate, and document security incidents, ensuring organizational protection and timely response.

Can I make $200,000 a year in cyber security?

L1 Analysts in cybersecurity typically earn lower salaries, often between $50,000 and $80,000 annually. Reaching a $200,000 salary generally requires advanced roles such as cybersecurity managers, engineers, or specialists with extensive experience, certifications, and skills in areas like threat analysis or security architecture.

What is a L1 analyst?

A Level 1 (L1) analyst is an entry-level IT or security professional responsible for monitoring systems, identifying issues, and escalating complex problems to higher-level support. They typically use monitoring tools and follow established procedures to ensure system stability and security. Strong communication skills and basic technical knowledge are essential for this role.

What is L1 L2 L3 SOC analyst?

An L1 SOC analyst is an entry-level security professional responsible for monitoring security alerts, initial incident triage, and basic threat detection using security tools. L2 analysts handle more complex investigations and analysis, while L3 analysts are senior experts who perform advanced threat hunting, incident response, and root cause analysis. Progression through these levels typically requires increasing technical skills, certifications, and experience in cybersecurity environments.

What jobs in the US pay 300,000 a year?

For an L1 Analyst, reaching a $300,000 annual salary typically requires extensive experience, advanced skills, and often working in high-paying industries such as finance, consulting, or technology. Senior roles, management positions, or specialized expertise in these fields are more likely to offer such compensation levels, especially with bonuses and incentives included.
What are popular job titles related to L1 Analyst jobs in Reston, VA? For L1 Analyst jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching L1 Analyst jobs in Reston, VA look for? The top searched job categories for L1 Analyst jobs in Reston, VA are:
L1 Analyst jobs near you
Helpdesk & Command Center Analyst (L1/L2)

Helpdesk & Command Center Analyst (L1/L2)

AppLab Systems Inc

Washington, DC • On-site

$23.25 - $31.75/hr

Other

Posted 11 days ago

Job description

Job Title: Helpdesk & Command Center Analyst (L1/L2)

Location: Washington, DC (Hybrid)


Job Summar

yWe are seeking a highly motivated Helpdesk & Command Center Analyst (L1/L2) to serve as a single point of contact for end-user support while also providing real-time monitoring and operational support for critical IT infrastructure. The ideal candidate will have experience in both Service Desk/Helpdesk operations and Command Center/NOC environments, ensuring timely incident resolution, service continuity, and operational excellence

.Key Responsibilitie

sHelpdesk (L1/L2 Support

  • )Act as the primary point of contact for users via phone, email, and ticketing portal
  • .Log, categorize, prioritize, and route incidents and service requests
  • .Perform L1/L2 troubleshooting for
  • :Password resets and account unlock
  • sAccess-related issue
  • sBasic application suppor
  • tDesktop, network, and connectivity issue
  • sFulfill service requests including
  • :User onboarding and offboardin
  • gAccess provisionin
  • gSoftware installations and configuration
  • sEscalate unresolved issues to appropriate support teams
  • .Maintain accurate documentation of incidents, resolutions, and support activities
  • .Ensure compliance with established SLA and operational procedures

.Command Center (L1/L2 Operations

  • )Perform 24x7 monitoring of IT infrastructure, including servers, networks, applications, and cloud environments
  • .Monitor alerts and events using enterprise monitoring tools
  • .Identify, analyze, and respond to incidents in real time
  • .Conduct event correlation and alert management activities
  • .Track and monitor system performance metrics such as CPU, memory, storage, and network bandwidth utilization
  • .Escalate critical incidents following established operational procedures
  • .Coordinate with infrastructure, application, and cloud teams during major incidents
  • .Prepare operational reports and incident summaries

.Required Skills & Qualification

  • s3+ years of experience in Helpdesk, Service Desk, IT Support, Command Center, NOC, or IT Operations environments
  • .Hands-on experience with ticketing systems such as ServiceNow, Remedy, Jira Service Management, or similar platforms
  • .Experience supporting Windows environments, Active Directory, and user access management
  • .Knowledge of incident management, problem management, and service request processes
  • .Experience with infrastructure monitoring and alert management tools
  • .Understanding of networking fundamentals, servers, operating systems, and cloud environments
  • .Strong troubleshooting, communication, and customer service skills
  • .Ability to work in a fast-paced operational environment and manage multiple priorities

.Preferred Qualification

  • sExperience in government or federal environments
  • .ITIL Foundation certification
  • .Experience with enterprise monitoring tools such as SolarWinds, SCOM, Nagios, Dynatrace, Splunk, or similar platforms
  • .Familiarity with cybersecurity and operational security best practices

.Educatio

  • nBachelor''s degree in Information Technology, Computer Science, or a related field preferred
  • .Equivalent combination of education and experience will be considered

.Additional Requirement

  • sActive Security Clearance (required)
  • .Ability to support shift-based operations, including evenings, weekends, and holidays as needed
  • .Strong documentation and communication skills
Applabsystems logo

About Applabsystems

Sourced by ZipRecruiter

App Labs founded in 2006 and based in South Plainfield in USA have gained trust in IT community for the customers to monetise their space and showcase it to an audience of millions. We focus on demand and needs of the customer aspects; simplify, understand, achieve it. Applabs continues to lead in creative strategy, user centric approach to bring in meaningful relationship with clientele. Our world-class dedicated team bring their expertise to achieve customer mission by building powerful products that enhances business capabilities with better ROI.

Company size

11 - 50 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

2006

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