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KOHLS

Director, Loyalty (Hybrid)

Menomonee Falls, WI

Develop strategy and the overall perspective on what loyalty means to the Kohl's customer and influence the program hierarchy to promote and reward customer behaviors * Establish the member growth ...

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As of Jun 7, 2026, the average hourly pay for kohls in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.03 per hour, depending on experience, location, and employer.

What does a typical workday look like for a team member at Kohl’s?

A typical workday at Kohl’s involves providing customer assistance on the sales floor, operating registers, stocking merchandise, and keeping displays organized and appealing. Team members often rotate between tasks such as handling inventory shipments, answering customer inquiries, and maintaining a tidy store environment. The role is dynamic and fast-paced, with frequent opportunities to learn new responsibilities or support different departments. Employees usually work closely with managers and coworkers, promoting a collaborative atmosphere that values communication and teamwork.

What is a Kohl's job?

A Kohl's job refers to employment at Kohl's, a retail department store chain in the United States. Job opportunities range from sales associate and cashier roles to management, distribution, and corporate positions. Employees may handle customer service, stocking, cashiering, or other operational tasks. Kohl’s offers both full-time and part-time positions with competitive pay, employee discounts, and growth opportunities.

What are the key skills and qualifications needed to thrive in the Kohls position, and why are they important?

To thrive at Kohl’s, whether as a sales associate, stockroom worker, or customer service representative, you need strong customer service abilities, basic math and computer literacy, and attention to detail, with a high school diploma often required. Familiarity with retail POS systems, inventory management tools, and store safety protocols is commonly expected. Outstanding soft skills include teamwork, adaptability, and a friendly attitude, which help create a positive shopping environment. These combined abilities are crucial for providing excellent customer experiences and ensuring smooth store operations.

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Sales Account Executive - Kohl's Media Network (Remote)

Sales Account Executive - Kohl's Media Network (Remote)

KOHLS

Menomonee Falls, WI

Other

Posted 3 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,435 frontline employees who took The Breakroom Quiz

12th of 21 rated department stores

Job description

This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

As Manager, Category Account Sales–Kohl’s Media Network, you will work cross-functionally to drive client strategies and grow advertising partnerships. You will use strong communication skills, a customer-oriented mindset and digital media experience to tell the story of Kohl's Media Network’s key differentiators in the marketplace.

What You’ll Do

  • Lead the Kohl’s Media Network Go-To-Market sales approach, selling market-leading media strategies and innovative solutions that grow the client's business

  • Own relationships with clients and ensure plans deliver on business objectives

  • Drive sales across multiple platforms with a focus on mid-to-large brands and performance advertisers and their agencies

  • Develop strategies to assert control within key client conversations

  • Present strategic recommendations based on client’s key objectives through compelling guidance on specific media tactics and creative inputs rooted in category and brand insights and historical media performance

  • Arrange and participate in internal and external client debriefs

  • Challenge clients' conceptions about their business or customer challenges and opportunities

  • Act as a practitioner to expert-level understanding of ad products

  • Manage category sales revenue and set goals and priorities across brands and vendors

  • Communicate unique perspectives and develop deep and lasting relationships with key accounts, clients and external partners

  • Create an effective environment through a common vision, setting clear objectives, fostering teamwork, recognizing outstanding performance and maintaining open communications

  • Understand how to synthesize data from multiple sources to craft compelling selling stories

  • Additional tasks may be assigned

What Skills You Have

Required

  • Bachelor’s degree

  • Minimum 3-5 years of proven digital media planning, marketing or equivalent experience

  • Knowledge of ad serving, ad networks and the overall digital media landscape

  • Exceptional understanding of a campaign lifecycle, from strategy and plan development to execution

  • Ability to influence and lead a diverse team

  • Demonstrated ability to build partnerships and maximize relationships with both internal and external partners.

  • Outstanding attention to detail

  • Superior time management skills with the ability to multi-task and work within a rapidly changing environment.

  • Ability to present effectively, confidently, and persuasively to both internal and external audiences

  • Good breadth of sales experience, coupled with the structure and organizational skills needed to lead a new dedicated sales team

  • Strong analytical and critical thinking abilities

  • Ability to work independently

What Kohl's employees say

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