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Kohls Online Jobs (NOW HIRING)

Kohl's may revise this at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership ...

New

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership ...

Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and ...

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Kohls Online information

See salary details

$17.5K

$40.6K

$86K

How much do kohls online jobs pay per year?

As of Jul 29, 2026, the average yearly pay for kohls online in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What are Kohl's Online jobs?

Kohl's Online jobs are positions that support the e-commerce operations of Kohl's, one of the largest department store chains in the United States. These roles can include customer service representatives, warehouse associates, order fulfillment specialists, and IT support staff who help manage and process online orders. Employees in these positions may work in distribution centers, remote locations, or corporate offices. The goal of Kohl's Online jobs is to ensure a smooth and efficient shopping experience for customers who purchase through Kohl's website or app.

What kind of jobs can you do online at home?

Online jobs at home for roles related to Kohl's include customer service, order processing, virtual assistance, and data entry. These positions often require good communication skills, familiarity with computer tools, and a reliable internet connection, and they typically offer flexible schedules.

How much do Kohl's pay per hour?

Kohl's online retail positions typically pay around $12 to $15 per hour, depending on the role, location, and experience. Entry-level roles such as customer service associates or cashiers often start at the lower end of this range, with opportunities for raises and advancement. Pay rates may vary based on store policies and regional minimum wages.

How does the Kohls Online team collaborate with other departments to enhance the customer experience?

The Kohls Online team works closely with departments such as marketing, merchandising, IT, and customer service to ensure a seamless shopping experience for customers. Regular cross-functional meetings help align promotional strategies, manage inventory, and address technical issues quickly. Team members often participate in collaborative projects to optimize website features, improve user interfaces, and support seasonal campaigns. This collaborative environment fosters innovation and allows employees to gain exposure to various aspects of e-commerce operations.

What are the key skills and qualifications needed to thrive as a Kohl's Online Customer Service Representative, and why are they important?

To thrive as a Kohl's Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online order processing platforms, and basic computer skills are typically required. Patience, empathy, and adaptability help you effectively address customer concerns and provide a positive shopping experience. These skills ensure efficient handling of customer inquiries and contribute to customer satisfaction and brand loyalty in an online retail environment.

Which online job is best for work from home?

Customer service representative roles at companies like Kohl's Online are common work-from-home jobs that typically require good communication skills and computer proficiency. These positions often involve handling customer inquiries via phone, chat, or email and may require familiarity with specific customer service software. Many such jobs offer flexible schedules and do not require prior experience, making them accessible options for remote work.

How do I apply for a job at Kohl's online?

To apply for a job at Kohl's online, visit the Kohl's careers website and create an account. You can search for available positions, submit your application, and upload your resume directly through their online portal.

What is the difference between Kohls Online vs Kohls Customer Service Associate?

AspectKohls OnlineKohls Customer Service Associate
Primary RoleManaging online store operations, order processing, and website maintenanceAssisting customers in-store or via phone, handling inquiries and returns
Work EnvironmentOffice or warehouse setting, primarily computer-basedRetail store environment, face-to-face customer interaction
Required SkillsE-commerce platforms, basic tech skills, customer serviceCustomer service, communication, problem-solving
Common Employer UsageUsed by Kohls for online retail operationsUsed by Kohls in physical stores and customer support roles

While Kohls Online focuses on managing the e-commerce side of Kohls, the Kohls Customer Service Associate handles direct customer interactions in stores or via support channels. Both roles require customer service skills but differ in work environment and daily tasks.

More about Kohls Online jobs
What cities are hiring for Kohls Online jobs? Cities with the most Kohls Online job openings:
What are the most commonly searched types of Kohls jobs? The most popular types of Kohls jobs are:
What states have the most Kohls Online jobs? States with the most job openings for Kohls Online jobs include:
What job categories do people searching Kohls Online jobs look for? The top searched job categories for Kohls Online jobs are:
Infographic showing various Kohls Online job openings in the United States as of July 2026, with employment types broken down into 16% Locum Tenens, 2% Internship, 22% Temporary, 55% Contract, and 5% Nights. Highlights an 1% Physical, and 99% Hybrid job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Part-Time Retail Sales Associate

Kohl's

Northridge, OH

$18.50 - $26.70/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Kohl's rating

5.7

Company rating: 5.7 out of 10

Based on 1,458 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores


Job description

Role Specific Information

Job Description

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You'll Do

  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service

  • Meet or exceed individual goals (e.g., credit, loyalty)

  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices

  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards

  • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All associate roles at Kohl's are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience

Kohl's will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance (FCIHO).

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section.

  • Ability to satisfactorily complete company training programs.

  • Ability to comply with dress code requirements.

  • Basic math and reading skills, legible handwriting, and basic computer operation.

  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

  • Perform work in accordance with the Physical Requirements section.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

  • Ability to stand/walk for the duration of a scheduled shift.

  • Ability to visually verify information and locate and inspect merchandise.

  • Ability to comply with health and safety standards.

Pay Range: $18.50 - $26.70Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

What Kohl's employees say

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