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Knowledge Base Content Manager Jobs in Washington

Peraton

Knowledge Manager

Fort George G Meade, MD

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected ...

ASM Research

Technical Writer - Junior

Washington, DC · On-site

... knowledge base content using tools such as ServiceNow or Jira. * Strong written communication ... Familiarity with IT service management tools (e.g., ServiceNow) and knowledge-centered service (KCS ...

Beyond SOF

Knowledge Manager

Fort George G Meade, MD · On-site

Knowledge Manager Salary: 90 - 100k Position Overview The Client is looking for a Knowledge ... Create and manage SharePoint sites and content * Contribute to the planning, creation, and ...

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Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Washington? The most popular types of Knowledge Base Content jobs in Washington are:
What are popular job titles related to Knowledge Base Content Manager jobs in Washington? For Knowledge Base Content Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Washington look for? The top searched job categories for Knowledge Base Content Manager jobs in Washington are:
What cities in Washington are hiring for Knowledge Base Content Manager jobs? Cities in Washington with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Proposal Lead, AI Integration and Knowledge Manager

Proposal Lead, AI Integration and Knowledge Manager

SiloSmashers

Alexandria, VA • On-site

Full-time

Posted 3 days ago

Job description

Applicants: Please submit a resume and a cover letter, each not to exceed two pages.

Summary

Join our agile, fast-growing federal IT consulting team as Proposal Lead, AI Integration and Knowledge Manager. As SiloSmashers revolutionizes our capture and proposal development lifecycle by integrating advanced Artificial Intelligence (AI) capabilities into our operations, we need a forward-thinking professional to champion this transformation. In this dynamic role, you will bridge the gap between traditional federal proposal management and cutting-edge generative AI workflows, managing proposal strategy and compliance, and acting as our resident prompt engineer, knowledge base architect, and data curator. We offer an innovative environment where your expertise in both government contracting and AI utilization will directly drive our expansion and success in the federal marketplace.

Job Responsibilities

AI-Enhanced Proposal Development & Management
  • Lead and coordinate proposal efforts for federal government clients, overseeing the process from pre-solicitation preparation through final submission while integrating AI tools into the workflow.
  • Analyze federal solicitations (RFPs, RFIs, RFQs, SSNs) to identify key requirements, evaluation criteria, and compliance factors, utilizing AI to rapidly shred documents and generate compliance matrices.
  • Develop clear, compliant, and compelling response documents, leveraging AI assistance to accelerate drafting while maintaining strict alignment with federal standards, win themes, and customer needs.
  • Track deadlines, manage multiple concurrent projects, and optimize proposal timelines by identifying bottlenecks that can be streamlined through AI
Prompt Engineering & Knowledge Base Curation
  • Design, test, iterate, and document highly effective prompts for Large Language Models (LLMs) and specialized proposal AI platforms (e.g., Awarded AI) to generate high-quality, compliant proposal narratives.
  • Serve as the primary data and knowledge analyst, structuring, curating, and maintaining a robust repository of corporate past performance, technical capabilities, and reusable content optimized for AI ingestion and Retrieval-Augmented Generation (RAG).
  • Analyze historical proposal data and corporate artifacts to identify knowledge gaps, subsequently creating or sourcing the necessary content to ensure our AI tools have a comprehensive, accurate foundation.
Collaboration & Content Creation
  • Work closely with Subject Matter Experts (SMEs) in IT engineering, cybersecurity, business operations, program management, and software development to extract technical information, subsequently translating their insights into structured knowledge base artifacts.
  • Train and guide SMEs and other proposal contributors on best practices for interacting with AI tools and providing the structured inputs required for optimal AI
  • Expertly edit, unify, and heavily refine AI-generated drafts alongside human contributions to ensure a single, cohesive, and compelling corporate voice.
Process, Quality Assurance, & Human-in-the-Loop Validation
  • Provide rigorous "human-in-the-loop" oversight, meticulously fact-checking AI-generated content against source materials to prevent hallucinations and ensure absolute technical accuracy.
  • Ensure all deliverables strictly adhere to government guidelines, company standards, formatting requirements, and FAR compliance.
  • Lead proposal team meetings, providing updates on assigned tasks, adhering to drafting deadlines, demonstrating AI-driven efficiencies, and ensuring overarching alignment with proposal objectives.

Skills and Qualifications

  • Experience: 3–7 years of technical writing and proposal management experience, with a distinct focus on federal government contracting and proposal lifecycles (e.g., Shipley methodology).
  • AI Proficiency: Demonstrated experience or strong foundational understanding of generative AI tools, prompt engineering, and LLM Specific experience with AI-assisted proposal software (such as Awarded AI) is highly preferred.
  • Data & Knowledge Management: Proven ability to organize, tag, synthesize, and structure complex technical information and business data into centralized knowledge repositories.
  • Writing & Editing: Exceptional research, writing, and editing skills, with a specialized ability to refine and elevate AI-generated text for diverse technical and government evaluation audiences.
  • SME Collaboration: Proven track record of successfully collaborating with technical staff and translating highly technical concepts into accessible, persuasive proposal
  • Regulatory Knowledge: Deep familiarity with government regulations (FAR/DFARS), acquisition processes, and the structural requirements of federal solicitations.
  • Technical Tools: Proficiency with MS Office Suite, SharePoint, Adobe Acrobat Pro, and modern AI/LLM interfaces; desktop publishing and document formatting experience preferred.
  • Education: Bachelor's degree or equivalent experience in technical writing, English, data science, business, or a related field.
  • Work Style: Ability to work independently and proactively in a highly dynamic, growth-focused environment. A track record of rapidly adapting to evolving technologies and actively contributing to process Experience in a small business or startup environment is strongly preferred.

Location

  • Two (2) days per week in our SiloSmashers Springfield VA offices.

Job Posted by ApplicantPro