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Knowledge Base Content Manager Jobs in California

Content SEO Program Manager

Culver City, CA · On-site

$112.60 - $171.90/hr

Collaborate with Merchandising, Product Marketing, and Design teams, and share knowledge with team ... At Apple, base pay is one part of our total compensation package and is determined within a range.

Content Design Manager, AI

San Jose, CA · On-site

$159K - $360K/yr

The Content Design Manager will lead a team through user experience (UX), design thinking, well ... Base pay is one part of the Total Package that is provided to compensate and recognize employees ...

Help manage and ensure the content experience meets TikTok standards, and be a champion for best ... Base pay is one part of the Total Package that is provided to compensate and recognize employees ...

Description The Design Manager will own the creative direction of content across all media formats ... The base pay range for this role is between $237,600 and $356,400, and your base pay will depend on ...

Manage the tracking and reporting of Disney+ global premiere dates for catalog and acquired content ... The base pay actually offered will take into account internal equity and also may vary depending on ...

Posted today

The Content Design Manager will lead a team through user experience (UX), design thinking, well ... Base pay is one part of the Total Package that is provided to compensate and recognize employees ...

Curate and publish content to engage community members, including articles, blog posts, FAQs, product updates, knowledge articles and other relevant materials. * Create and manage content workflows ...

Curate and publish content to engage community members, including articles, blog posts, FAQs, product updates, knowledge articles and other relevant materials. * Create and manage content workflows ...

Showing results 41-60

Knowledge Base Content Manager information

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in California?

The most popular types of Knowledge Base Content jobs in California are:

What are popular job titles related to Knowledge Base Content Manager jobs in California?

For Knowledge Base Content Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in California look for?

The top searched job categories for Knowledge Base Content Manager jobs in California are:

What cities in California are hiring for Knowledge Base Content Manager jobs?

Cities in California with the most Knowledge Base Content Manager job openings:

Infographic showing various Knowledge Base Content Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Content SEO Program Manager

Apple Inc.

Culver City, CA • On-site

$112.60 - $171.90/hr

Other

Medical, Dental, Retirement

Re-posted 24 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Culver City, California, United States Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry‑leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

As a SEO Program Manager focused on content, you'll shape how millions of people discover Apple across the world's most influential search platforms — traditional and AI‑powered alike. You'll own content optimization strategy across multiple product lines, bringing together data, creativity, and cross‑functional influence to ensure Apple's digital presence is as compelling as our products. If you're energized by the intersection of search science, storytelling, and scale, this role is built for you.

Description

We are looking for a SEO Program Manager to execute content optimization strategy for a key product area within Apple's digital ecosystem. You'll run search‑led content work day to day — from keyword research and content briefs to on‑page and AI platform optimization — collaborating closely with Merchandising, Product Marketing, and Design teams.

Responsibilities
  • Execute content optimization strategies for assigned product lines or business areas, following established SEO frameworks and best practices.
  • Manage on‑page optimization including metadata, content structure, and internal linking for your product categories.
  • Conduct keyword research and content gap analyses to identify opportunities and prioritize content development.
  • Collaborate with cross‑functional teams to ensure content aligns with SEO best practices and supports product launches.
  • Support AI optimization initiatives by implementing semantic optimizations for assigned areas.
  • Create content briefs and specifications that translate SEO requirements into actionable guidance for content teams.
  • Monitor and report on content performance using search analytics and user behavior data; recommend optimizations and contribute to testing plans.
  • Collaborate with Merchandising, Product Marketing, and Design teams, and share knowledge with team members on content SEO topics.
Minimum Qualifications
  • 5+ years of hands‑on SEO experience, with a focus on content optimization.
  • Has independently managed content optimization for a defined product area or business segment.
  • Has conducted keyword research and content gap analyses that directly informed content production or optimization.
  • Has monitored and reported on content performance using search analytics tools, translating data into actionable recommendations.
Preferred Qualifications
  • Experience optimizing content for AI‑powered search surfaces (ChatGPT, Gemini, Perplexity).
  • Experience working on a product or brand with a global web presence, or across multiple markets, locales, or languages.
  • Experience collaborating with content, merchandising, or product marketing teams within a product launch or campaign.
  • Proficiency in SEO / AIO tools such as Google Search Console, Profound, seoClarity, Ahrefs, and Screaming Frog.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,600 and $171,900, and your base pay will depend on your skills, qualifications, experience, and location.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace. Learn about reasonable accommodations for job applicants.

Apple accepts applications to this posting on an ongoing basis.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976