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Knowledge Base Content Manager Jobs in California

Origence

PR & Content Manager

Irvine, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

Origence

PR & Content Manager

Irvine, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

CU Direct

PR & Content Manager

Ontario, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

Origence

PR & Content Manager

Ontario, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

Origence

PR & Content Manager

Ontario, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

Origence

PR & Content Manager

Ontario, CA · On-site

$99K/yr

In-depth knowledge of public relations and corporate communications * Excellent written and verbal ... Base pay is determined by factors including experience, geographic location, and internal equity ...

Apple

Manager, Content SEO Programs

Cupertino, CA

$195K - $293K/yr

... or business areas In-depth knowledge of the latest content SEO best practices across all ... The base pay range for this role is between $195,200 and $293,800, and your base pay will depend on ...

Apple Inc.

Manager, Content SEO Programs

Cupertino, CA · On-site

$195 - $294/hr

In-depth knowledge of the latest content SEO best practices across all significant worldwide search ... The base pay range for this role is between $195,200 and $293,800, and your base pay will depend on ...

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All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in California

Knowledge Base Content Manager information

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in California?

The most popular types of Knowledge Base Content jobs in California are:

What are popular job titles related to Knowledge Base Content Manager jobs in California?

For Knowledge Base Content Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in California look for?

The top searched job categories for Knowledge Base Content Manager jobs in California are:

What cities in California are hiring for Knowledge Base Content Manager jobs?

Cities in California with the most Knowledge Base Content Manager job openings:

Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Content Manager, Digital Experience

SupportFinity™

Fremont, CA • On-site

$80 - $120/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

What To Expect

We are looking for a talented, passionate Content Manager to join our growing Digital Content team based in Fremont, CA. The successful candidate will be responsible for collaborating with multiple stakeholders to create, optimize, publish and manage high-quality content across our global website, ensuring that visitors to our site have a seamless and positive user experience.

What You'll Do
  • Proactively partner with stakeholders to develop and manage content in our Content Management System (CMS), taking full ownership of quality, accuracy, and consistency on tesla.com
  • Own, build, localize and oversee numerous vehicle support pages on a global scale within the CMS
  • Lead the creation and management of pages for product and feature launches
  • Establish, advocate for, and enforce content standards and best practices in the CMS
  • Optimize pages for usability, accessibility, and search engine optimization (SEO)
  • Strategize and implement features to enhance efficiency in content management
  • Collaborate with the Engineering team to develop and test new features
  • Work closely with Content, UX Design, Engineering, and Translations teams to deliver cohesive results
What You'll Bring
  • 1-3 years of hands-on experience managing content in a CMS for a public-facing website
  • Understanding of content optimization and technical SEO principles
  • Proven experience in building pages tailored for a global audience
  • Technical knowledge of HTML and web publishing
  • Superior proofreading and copywriting skills
  • Keen eye for detail, even in high-pressure situations
  • Ability to thrive in a fast-paced environment and exceed expectations to meet tight deadlines
  • Strong ability to context-switch between tasks and priorities seamlessly
BenefitsCompensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&DD
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Expected Compensation

$80,000 - $120,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla

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