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Key Account Manager Jobs in Rochester, NY (NOW HIRING)

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Key Account Manager information

See Rochester, NY salary details

$39.5K

$91.3K

$137.6K

How much do key account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for key account manager in Rochester, NY is $91,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Key Account Managers in industries such as technology, pharmaceuticals, and finance can earn $300,000 or more annually, especially with experience, performance bonuses, and leadership responsibilities. High-level executive roles like sales directors or regional managers may also reach this compensation level, often requiring strong negotiation skills and industry expertise.

What are the key skills and qualifications needed to thrive as a Key Account Manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

What does a Key Account Manager do?

A Key Account Manager is responsible for maintaining and growing relationships with an organization’s most important clients. They develop strategic account plans, coordinate with sales and support teams, and ensure client satisfaction to maximize revenue and retention. Strong communication, negotiation skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

How much does the average Key Account Manager make?

The average Key Account Manager salary in the United States is approximately $80,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those in high-demand sectors can earn higher compensation, often including bonuses and commissions. Strong communication and negotiation skills are essential for success in this role.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What Do Key Account Managers Do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What is the salary of a Key Account Manager?

The salary of a Key Account Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and commissions based on sales performance, and strong communication and negotiation skills are essential for success in this position.

What is a Key Account Manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

How does a Key Account Manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.
More about Key Account Manager jobs
What are the most commonly searched types of Key Account jobs in Rochester, NY? The most popular types of Key Account jobs in Rochester, NY are:
What job categories do people searching Key Account Manager jobs in Rochester, NY look for? The top searched job categories for Key Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Key Account Manager jobs? Cities near Rochester, NY with the most Key Account Manager job openings:
Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $91,329 per year, or $43.9 per hour.
Senior Account Manager- Commercial Insurance

Senior Account Manager- Commercial Insurance

Insurance Office of America

Newark, NY • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Job Description:

Title:Senior Account Manager - Commercial Lines
Work Mode:Remote (Eastern and Central Times Zones only| Location/Supporting:Longwood, FL| Book Focus:International/ Reverse Flow, General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.


Key Responsibilities:

  • Technical Competence:Maintain a high degree of technical competence and industry expertise.

  • Team Leadership:Direct daily activities and workflow of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of account management experience,or7+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 90-115K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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