1

Key Account Manager Jobs in Rochester, NY (NOW HIRING)

Account Manager

Rochester, NY · On-site

$18.20 - $18.70/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... key accounts. * Collaborate with internal stakeholders, including channel leadership, sales ... Manage forecasts with partner teams ensuring health, accuracy and velocity. * Revenue and Outcomes ...

New

The Account Manager works to improve MCC Label's market position and achieve financial growth ... This position defines long-term organizational strategic goals, builds key customer relationships ...

Sales Account Manager

Rochester, NY · On-site

$80K - $100K/yr

Sales Account Managers needed for Rochester and Syracuse, NY accounts Lead the territory, unlock new markets, and fuel revenue growth Job Title: Sales Account Manager Reports to: Regional Sales ...

The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and ...

The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and ...

next page

Showing results 1-20

Key Account Manager information

See Rochester, NY salary details

$39.5K

$91.4K

$137.7K

How much do key account manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for key account manager in Rochester, NY is $91,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $109,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.
What are the most commonly searched types of Key Account jobs in Rochester, NY? The most popular types of Key Account jobs in Rochester, NY are:
What job categories do people searching Key Account Manager jobs in Rochester, NY look for? The top searched job categories for Key Account Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Key Account Manager jobs? Cities near Rochester, NY with the most Key Account Manager job openings:
Infographic showing various Key Account Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $91,371 per year, or $43.9 per hour.

Key Account Executive - Buffalo/Syracuse/Rochester, NY

OPENLANE

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Openlane rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

2nd of 17 rated auctioneers


Job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.

We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For:

A Key Account Executive with experience in outside sales development and business growth strategies. You will be part of a strategic sales team responsible for acquiring, retaining, and growing independent dealership businesses. In this role, you will have the opportunity to use your experience in customer acquisition, relationship management, and business expansion.

You will also act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role, you will spend significant time in the field leading acquisition efforts, meeting with key accounts, facilitating regional conferences, and coaching best practices.

By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensures not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients' success.

You Are:

  • Proactive: Initiate and drive business relationships and growth.

  • Customer-obsessed. You're always giving it your all when it comes to our customers. Whether it's troubleshooting or account development, you're a valued resource for the clients in your market.

  • Data-Driven. Data drives and proves your success.

  • Thorough. With excellent customer service and client account ownership you will understand what motivates them and provide our clients with an experience that keeps them engaged.

  • Agile. You thrive in dynamic environments where priorities shift, viewing unexpected challenges as opportunities to deliver innovative solutions.

  • Flexible. You are dedicated to client success and proactively manage your schedule to ensure you are available when your accounts need you most.

You Will:

  • Identify, approach, and connect with dealerships for business development and portfolio expansion.

  • Serve as the main point of contact for clients within your assigned book of business.

  • Facilitate seamless communication across departments to provide efficient solutions to client issues.

  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.

  • Document all customer interactions and maintain accurate records in our CRM.

  • Adapt to changing priorities and provide support in unexpected situations.

  • Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.

Must Have's:

  • College degree or equivalent professional experience.

  • 2 years of outside sales or business development experience

  • 2-3+ years in a customer focused, industry specific, or account management position; preferred.

  • Superior communication skills, able to clearly articulate ideas and concepts.

  • Intermediate knowledge of both Microsoft Office and Google Suite products.

  • Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.

  • Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.

  • Ability and willingness to travel to or within assigned region, roughly 50% of the time every month.


What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement


Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $70,000.00 - $70,000.00 USD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $3,500.00 USD Monthly

What Openlane employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom