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Key Account Manager Jobs in Frederick, MD (NOW HIRING)

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Key Account Manager information

See Frederick, MD salary details

$39.8K

$92K

$138.7K

How much do key account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for key account manager in Frederick, MD is $92,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $110,400.00 per year, depending on experience, location, and employer.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What are the most commonly searched types of Key Account jobs in Frederick, MD?

The most popular types of Key Account jobs in Frederick, MD are:

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For Key Account Manager jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Key Account Manager jobs in Frederick, MD look for?

The top searched job categories for Key Account Manager jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Key Account Manager jobs?

Cities near Frederick, MD with the most Key Account Manager job openings:

Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,033 per year, or $44.2 per hour.

Education Account Manager

Music & Arts

Frederick, MD

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Music & Arts rating

6.6

Company rating: 6.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

234th of 734 rated retailers

Job description

Music & Arts, (a division of Guitar Center) is the nation’s largest school music dealer in band/orchestra rentals, instrument repairs and private lessons in the USA. We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to work with and build relationships with schools from grade schools to high schools.

Our Education Account Managers are the frontline relationship builders, problem solvers, and community partners who help music programs thrive.

You will serve as the primary conduit between Music & Arts and the schools within your assigned territory. You will cultivate educator relationships, drive rental, repair, and product growth, expand program adoption, and represent Music & Arts as a trusted partner to students, teachers, and the broader school community.

Essential Functions (not all-inclusive): 

Relationship Development & Territory Growth 

  • Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers. 
  • Expand Music & Arts’ footprint using our database and prioritized regional school lists. 
  • Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings). 
  • Develop strategic territory plans focused on new school programs, educator support, and local engagement. 

Sales Activity & Pipeline Discipline 

  • Achieve weekly expectations for educator conversations, meetings, and school visits. 
  • Respond to all inbound leads within 24 hours. 
  • Maintain complete, accurate pipeline documentation in Salesforce, including next steps, dates, meeting notes, and opportunity stages. 
  • Drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories. 
  • Partner with Regional Logistics Coordinators (RLCs) to stay focused on client-facing activity. 

Community Engagement & Store Activation 

  • Work closely with local Music & Arts and Guitar Center stores to host educator nights, community events, and back-to-school events. 
  • Promote in-store resources, coupons, and promotional programs for educators and parents. 
  • Support store-based music education initiatives and recruitment events that attract families and build long-term loyalty. 
  • Drive school traffic to nearby stores to increase brand visibility and educator engagement. 

Customer Support & Educator Service Excellence 

  • Serve as the primary point of contact for educators, ensuring timely resolution of issues related to rentals, repairs, and product needs. 
  • Work collaboratively with stores, repair shops, customer service, and RLC partners to ensure seamless educator support. 
  • Maintain exceptional professionalism, responsiveness, and ownership in all educator interactions. 
  • Proactively identify and resolve friction points before they impact customer experience. 

Culture & Leadership Behavior 

As a representative of Music & Arts’ renewed culture, the Ed Account Manager is expected to: 

  • Lead with optimism, service, and professionalism. 
  • Model accountability — avoid negativity, blame, or disengagement. 
  • Embrace coaching, continuous improvement, and a set productivity cadence. 
  • Contribute to a positive team environment and support peer success. 

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Skills, Experience and Education: 

Minimum Requirements: 

  • Sales, customer engagement, or community relations experience.  
  • Excellent communication and relationship-building skills. 
  • Ability to travel throughout assigned territory. 
  • Proficiency in Microsoft Office; ability to learn CRM systems. 
  • Valid driver’s license and auto insurance. 
  • Ability to lift up to 50 pounds. 

Preferred: 

  • Experience working with music educators or school districts. 
  • Bilingual capability (especially Spanish).
  • Bachelor’s degree in Music Education, Performance, Music Business, or equivalent experience. 
  • Strong practical understanding of band & orchestral instruments

Why Music & Arts? Here's just some of the rewards:

This position also includes a company vehicle.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

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