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Key Account Administrator Jobs in Raleigh, NC (NOW HIRING)

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

... key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer ... wider account team members. Job Requirements Who You'll Work With • Professional Services • ...

NetApp

Technical Account Manager

Morrisville, NC

... key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer ... account team members. Job Requirements Who You'll Work With Professional Services Support Teams ...

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

... key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer ... wider account team members. Job Requirements Who You'll Work With • Professional Services • ...

NetApp

Technical Account Manager

Morrisville, NC · On-site

... key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer ... account team members. Job Requirements Who You'll Work With Professional Services Support Teams ...

Litera

IT Systems Administrator

Raleigh, NC · Hybrid

The role will be the front line for all global IT Support and will be the key enabler of consistent ... New user setup of hardware, software, operating systems, account management and setting up ...

New

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

In this role, you will be developing relationships with school administrators across the US to ... Build and nurture relationships with key decision-makers to ensure customer engagement throughout ...

Litera

IT Systems Administrator

Raleigh, NC · On-site

The role will be the front line for all global IT Support and will be the key enabler of consistent ... New user setup of hardware, software, operating systems, account management and setting up ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

Key Responsibilities In this role,youllfocus on delivering results that move both the team and ... Enable customer administrators through technical workshops, configuration reviews, documentation ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

Key Responsibilities In this role, you'll focus on delivering results that move both the team and ... Enable customer administrators through technical workshops, configuration reviews, documentation ...

NCSU

IT Network Administrator I

Raleigh, NC

Flexible Spending Account * Retirement Programs * Disability Plans * Life Insurance * Accident Plan ... Key Responsibilities & Essential Functions 1. Planning, Organizing, & Project Support * Project ...

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Showing results 41-60

All JobsKey Account Administrator JobsKey Account Administrator Jobs in Raleigh, NC

Key Account Administrator information

See Raleigh, NC salary details

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$21

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How much do key account administrator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for key account administrator in Raleigh, NC is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What does a key account administrator do?

A key account administrator manages relationships with an organization’s most important clients, ensuring their needs are met and contracts are fulfilled. They coordinate communication between clients and internal teams, handle account documentation, and often use customer relationship management (CRM) tools to track account activity and performance.
What are popular job titles related to Key Account Administrator jobs in Raleigh, NC? For Key Account Administrator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Key Account Administrator jobs in Raleigh, NC look for? The top searched job categories for Key Account Administrator jobs in Raleigh, NC are:
Key Account Administrator jobs near you
Infographic showing various Key Account Administrator job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,698 per year, or $21 per hour.

Technical Account Manager

NetApp, Inc.

Morrisville, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 485 rated business services

Job description

Job Summary
Technical Account Manager (Cloud-Focused) - Azure and/or AWS experience required; hybrid role with in-office attendance as needed.
Position Overview: As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive meaningful business outcomes. This role provides guidance, supports product adoption, and offers technical consultation to help customers realize the full value of NetApp solutions. The TAM partners closely with customers to understand their business goals, build technical success plans, and establish NetApp as a trusted partner in customer success.
Key Responsibilities
  • Business Consultation: Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs, recommend and manage customer training plans.
  • Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer, Security and Compliance Lead), becoming a trusted technical advisor and advocate throughout their journey with NetApp.
  • Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-create technical success plans tailored to their specific needs and goals. Facilitate guided demos tailored to customer environment and needs.
  • Technical Health Checks and Escalation Management: Conduct technical health checks with customers to assess product adoption, address technical challenges, security vulnerabilities, share recommended solutions, and identify areas for improvement. Manage P1 escalations alongside key internal resources and share P2-P4 awareness.
  • Proactive Technical Engagement: Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp solutions.
  • Asset Management: Provide assessments consulting with the customer to maintain and optimize the customer inventory of NetApp assets and services while identifying and qualifying opportunities to expand, replace, or optimize their environments.
  • Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans with the goal of value realization, ensuring successful renewal leveraging NetApp's product portfolio. Provide guidance on their solutions, what they should be consuming and make recommendations for renew, refresh and expand.
  • Best Practices Development: Develop, document, and share technical best practices with team members to continually improve the quality, effectiveness, and efficiency of processes and playbooks.
  • Strategic Initiatives: Lead and contribute to strategic technical initiatives that enhance customer success, drive innovation, and support organizational goals.
  • Cloud Expertise: Hands-on experience with NetApp Cloud Volumes ONTAP (CVO), including cloud storage concepts, deployment, administration, and operational support in Microsoft Azure and AWS environments.
  • Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional customer experience and drive the technical customer success strategy with wider account team members.

Job Requirements
Who You'll Work With
• Professional Services
• Support Teams
• Sales Teams
• NetApp Pre- and Post-Sales Technical Teams
• Customer Technical Stakeholders
Skills and Competencies
*Must have extensive experience with Azure and/or AWS*
  • Bachelor's degree or equivalent experience with 5+ years of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a plus, with the ability to understand customer needs and leverage product capabilities or internal resources to meet those needs.
  • Proven ability to build and maintain strategic technical relationships with customers.
  • Excellent communication skills and emotional intelligence (EQ) to address complex technical challenges and build trust with customers.
  • Demonstrated success in fast-paced and dynamic environments, capable of handling multiple high-priority tasks and adapting to changing requirements.
  • Expertise in data analysis, providing actionable technical insights, and making strategic recommendations.
  • Proficiency in MS Office required; experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus.
  • Capable of working independently and collaboratively with global internal and external teams.
  • Familiarity with project management methodologies and tools is a plus.

Key Performance Indicators and Business Objectives
• Customer health and adoption scores
• Regular documented engagement with the customer base
• Success Plan adoption to include documented customer KPIs and value realization
• Improve customer satisfaction scores
• Qualified Expansion of NetApp portfolio
• Successful renewal/retention rate improvement
Education
  • Bachelor's degree or equivalent experience with 5+ years required of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Demonstrated capability and commitment to obtain NetApp Certified Technical Support Professional (NCTSP) or higher NetApp certification.

Compensation:
The target salary range for this position is 100,300 - 118,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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