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Job Title: Privileged Access Management - Conjur Operations Engineer

Department: Group Technology

Corptorate Title: Associate

Location: Jacksonville

The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.

* (see below footnote for additional compensation and benefits information).

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors

Division Overview:

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey               

Role Description:

Nomura is seeking an experienced operations specialist to be the Regional Subject Matter Expert for Conjur in the US and in EMEA.

The candidate should have 5+ years' experience in providing L2 operational support for Conjur Secrets Management.

We are looking for a self-driven professional with strong operational discipline, excellent analytical capability, and hands-on expertise who can thrive in a 24/7 follow-the-sun support environment as part of our global team.

The role sits within the global Privileged Access Management team and plays a key part in safeguarding the firm's trading, operational, and client-facing platforms. This is a hybrid position based in Jacksonville, Florida, with two mandatory office days each week.

You will be working as part of a follow-the-sun operational model with colleagues in Japan, India, EMEA, and the US. You will be expected to provide BAU support on a rota basis (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.

Key Responsibilities

• Provide technical operational leadership for Conjur Secrets Manager (Conjur)
• Provide technical operational leadership for Conjur Policy authoring, secrets rotation, API integration, enterprise deployment.
• Work with engineering to support the delivery of new services and platform improvements to existing platforms to enhance resilience, automation, and operational efficiency.
• In an L2 capacity, provide operational support and leadership for Conjur for US and EMEA
• In a L1 capacity, provide operational support for the rest of the company's PAM tools.
• Support the team in keeping the Conjur Platform resilient and conduct yearly DR tests
• Maintain high-quality operational documentation, runbooks, and incident response procedures.
• Support internal and external audits.
• Provide technical guidance and coaching to junior operations staff within the operations group.
• Integrate Conjur Secrets Manager with various DevOps tools, including Jenkins, Ansible, Kubernetes and cloud platforms.
• Lead and perform end-to-end upgrade operations for Conjur Secrets Manager, Self-Hosted.
• Configure the policies in Conjur

Skills, experience, qualifications and knowledge required:

• 5+ years of experience with Conjur Secrets Manager.
• 7+ years total experience in Identity Operations
• Experience with containerized environments (Docker, Kubernetes) and Conjur integration
• DevSecOps practices and CI/CD pipeline security integration
• Deep understanding of security best practices and compliance requirements

• Strong operational background with rigorous change management, incident handling, and availability requirements.
• Scripting or automation skills (Python, PowerShell, Bash or similar).
• Infrastructure as code familiarity (Terraform, Ansible, etc)
• Excellent communication and stakeholder-management capability across global teams.

• Proven ability to operate in time-sensitive, business-critical environments supporting trading and operational systems.
• Relevant Security certifications or vendor-specific qualifications.
  

Required Soft Skills

• Excellent English communication skills: written, verbal, and presentation.
• Willingness to work in a fast-paced environment with changing priorities.
• Ability to work independently with minimal supervision and manage multiple tasks simultaneously.
• Strong self-motivation, enthusiasm, and rapid learning capability.
• Excellent time management and prioritization skills.
• Ability to use initiative to resolve issues without escalation.
• Strong interpersonal skills, teamwork, facilitation, and negotiation ability.
• Sound business and analytical problem-solving capability.
• Ability to tailor technical explanations to different levels of the organization.

Nomura Competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired in the U.S., employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors".

Nomura is an Equal Opportunity Employer