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Junior Helpdesk Jobs in Racine, WI (NOW HIRING)

As part of The Legend Clubs team, the Golf Shop Help will play a crucial role in ensuring ... Handle Junior Golf Administration tasks as required. * Maintain the presentation and cleanliness of ...

... help shape a brighter way forward. Mechatronics Junior Technician Apprentice - JLL What this job involves: As a Mechatronics Junior Technician Apprentice, you will learn to perform the job of ...

Senior Residential Designer

Milwaukee, WI ยท On-site

$70K - $110K/yr

You will also provide management and leadership: mentoring junior designers and draftspersons, setting timelines and quality standards, coordinating cross-functionally, and helping elevate the entire ...

New

Senior Residential Designer

Milwaukee, WI ยท On-site

$70K - $110K/yr

You will also provide management and leadership: mentoring junior designers and draftspersons, setting timelines and quality standards, coordinating cross-functionally, and helping elevate the entire ...

New

Senior Residential Designer

Milwaukee, WI ยท On-site

$70K - $110K/yr

You will also provide management and leadership: mentoring junior designers and draftspersons, setting timelines and quality standards, coordinating cross-functionally, and helping elevate the entire ...

New

... help shape a brighter way forward. Mechatronics Junior Technician Apprentice - JLL What this job involves: As a Mechatronics Junior Technician Apprentice, you will learn to perform the job of ...

... help shape a brighter way forward. Mechatronics Junior Technician Apprentice - JLL What this job involves: As a Mechatronics Junior Technician Apprentice, you will learn to perform the job of ...

Senior Pricing Analyst

Milwaukee, WI ยท On-site

$85K - $117K/yr

This is a hands-on analytical role for someone who can work independently, partner across functions, and mentor junior analysts while helping improve pricing effectiveness over time. How You Will Do ...

Senior Pricing Analyst

Milwaukee, WI ยท On-site

$85K - $117K/yr

This is a hands-on analytical role for someone who can work independently, partner across functions, and mentor junior analysts while helping improve pricing effectiveness over time. How You Will Do ...

Procurement Buyer

Franksville, WI ยท On-site

$28 - $37.25/hr

The Junior Buyer will work closely with Senior Buyers, Planning, and Manufacturing to place and track purchase orders, manage supplier communication, and help ensure on-time, cost-effective delivery ...

Procurement Buyer

Franksville, WI ยท On-site

$28 - $37.25/hr

The Junior Buyer will work closely with Senior Buyers, Planning, and Manufacturing to place and track purchase orders, manage supplier communication, and help ensure on-time, cost-effective delivery ...

Showing results 21-40

Junior Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do junior helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for junior helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Junior Helpdesk jobs in Racine, WI? For Junior Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What cities near Racine, WI are hiring for Junior Helpdesk jobs? Cities near Racine, WI with the most Junior Helpdesk job openings:
Infographic showing various Junior Helpdesk job openings in Racine, WI as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Cyber Security Analyst - Junior

MARS Solutions Group

Milwaukee, WI โ€ข On-site

Contractor

Re-posted 23 days ago


Job description

MARS Solutions Group is looking for an experienced Junior Security Analyst located in Milwaukee, WI. Our client is a Financial Services industry leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.
Role Summary:
(CyberSecurity Engineer) We’re seeking an eager, detail-oriented consultant to assist our Cybersecurity Engineering team in enabling and optimizing security and compliance controls for Copilot for Microsoft 365. You’ll assist in the configuration, testing, documentation, and operationalization of controls across Microsoft Purview, Entra ID, and Microsoft 365 workloads to ensure Copilot operates safely, aligns with data protection requirements, and supports business productivity. This role is ideal for someone with foundational experience in M365 security/compliance who is eager to learn hands-on, implement guardrails, and help drive controlled rollout at scale.

While the above is the primary driver, our Team is responsible for Email and SaaS security at large and the expectation is this role will support operational tasks in these areas as well.

Lastly, the candidate for this role should arrive with a developer mindset always searching for automation opportunities. We are not a software development team. But, we recognize efficiency through automation is a priority moving forward.

Key Responsibilities:

  • Assist with readiness assessments for Microsoft Purview Information Protection, DLP, eDiscovery, Insider Risk, Communication Compliance, and related SharePoint/Teams governance.
  • Assist in developing processes to address security configuration gaps with an eye towards continuous improvement and automated secure by default guardrails; independent research, analysis, and solution development and validation is expected.
  • Work closely with multiple stakeholders to troubleshoot and resolve service incidents, integration issues and technology disruptions for the breadth of the Team's Security Solutions
    • Stakeholders include - internal lead engineers, enterprise-wide technology users, service desk technicians, IT Platform engineering & ops teams, partner cybersecurity teams, and vendor support.
    • Solutions include - SaaS Security Posture Management, Email SEG, CASB
  • Provide detailed documentation to ensure transfer of knowledge to the organic Client team.

What kind of person should you be?

  • Integrity, initiative and inclusion are essential principles
  • You appreciate the data of our company & clients is at the root of all that we do.
  • Commitment & ability to quickly learn unfamiliar/new products and technologies. 
  • Recognizes the importance of technology teams' productivity commitments and will seek the ability to balance this with the cyber security protections/solutions
  • More than just experienced with development and scripting languages: Python & PowerShell preferred
  • You are a Team player first and foremost but are able to work well independently.
  • Self-directed individual contributor
  • Proven ability to manage multiple priorities and deal with ambiguity
  • You believe actions speak louder than words.

Preferred Skills and Experience:

  • Advanced education in information systems, software engineering, computer science, systems engineering or cybersecurity. Education comes in various forms: Degrees, certifications, traditional 4 year college and technical institutes, life/work experiences. 
  • 2-5 years of experience in information technology with more than just a familiarity in cybersecurity
  • 1–2 years hands‑on with Microsoft 365 security/compliance features (basic experience acceptable); familiarity with Microsoft Purview concepts—DLP, sensitivity labels, retention, audit.
  • Experience in multiple platforms and environments - Windows, Mac, & Linux, workstation &server, physical, virtual, & cloud
  • Understanding of a wide-range of cybersecurity capabilities including security engineering, identify & access management, incident response, logging & monitoring, penetration testing, and vulnerability management
  • Solid written and verbal communications skills
  • Working knowledge of Security Frameworks (NIST, MITRE, CIS Benchmarks, etc) with preference towards practical application at the operations and engineering level
Additional Information:
 
  • Location: Milwaukee WI 53202 (Hybrid)
  • Schedule: Standard business working hours in morning shift Monday - Friday (8hrs a day and 40 hrs per week)
     
About MARS Solutions Group:
MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.