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Junior Helpdesk Jobs in Racine, WI (NOW HIRING)

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Junior P&C Generalist

New Berlin, WI · On-site

Junior P&C Generalist New Berlin, WI Would you like to work in an international environment where ... Help track and maintain HR metrics including headcount, new hires, turnover, attendance, and other ...

SSA Group

Food Service - Jr Sous Chef

Milwaukee, WI · On-site

$18 - $20/hr

The Jr. Sous Chef will assist with overseeing daily kitchen operations, maintaining food quality and consistency, supporting inventory and food safety initiatives, and helping train and mentor ...

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All JobsJunior Helpdesk JobsJunior Helpdesk Jobs in Racine, WI

Junior Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do junior helpdesk jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for junior helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Junior Helpdesk jobs in Racine, WI? For Junior Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Junior Helpdesk jobs in Racine, WI look for? The top searched job categories for Junior Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Junior Helpdesk jobs? Cities near Racine, WI with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Racine, WI as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Junior eCommerce Merchandising Specialist

Junior eCommerce Merchandising Specialist

ULINE

Waukegan, IL

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Uline rating

8.3

Company rating: 8.3 out of 10

Uline

Based on 109 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,154 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 96%

    96% say their health insurance is affordable

    say their health insurance is affordable

  • 85%

    85% say they get enough training

    say they get enough training

Featured by Uline, based on 109 Breakroom Quiz responses from their frontline employees

Job description

Junior eCommerce Merchandising Specialist

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Make your mark on one of the largest eCommerce sites in the U.S. Join Uline's 170+ member Creative team as a Junior eCommerce Merchandising Specialist and help bring products to life online. You'll support digital content that reaches thousands of customers daily while learning the ins and outs of web merchandising from an industry leader.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Manage and update product content across Uline's North American eCommerce sites for desktop and mobile.

  • Partner with the Merchandising, Product Marketing, Ecommerce and Creative teams to keep product pages accurate and engaging.

  • Review digital assets and marketing campaigns to ensure accuracy and to uphold Uline's style guidelines.

  • Submit and track creative requests for web updates.

  • Use website data and feedback to suggest ways to improve the online shopping experience.

Minimum Requirements

  • Bachelor's degree. Major in Merchandising, Marketing or Communications preferred.

  • 1+ years in a marketing or project management role.

  • Experience with Microsoft Office, especially Excel and Word.

  • Digital marketing, web analytics or GA4 / Google experience a plus.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AR1

#CORP

(#IN-PPCR)

#ZR-HQCR

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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