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Janitorial Account Manager Jobs (NOW HIRING)

Marsden Services

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Janitorial Account Manager

Riverside, CA · On-site

The Account Manager oversees all daily operations of the janitorial team and will ensure a safe and respectful work environment for all. Key Responsibilities * Directs and manages key operational ...

ABM

Janitorial Account Manager

Saint Louis, MO · On-site

For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management The Account Manager is responsible for overseeing all janitorial and facility operations within an education ...

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Janitorial Account Manager information

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$26.5K

$47.3K

$68.5K

How much do janitorial account manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for janitorial account manager in the United States is $47,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a cleaning account manager?

A cleaning account manager is a professional responsible for overseeing commercial cleaning services for client accounts. They coordinate cleaning schedules, manage staff, ensure quality standards, and maintain client relationships, often using management software and possessing strong communication skills.

What are the key skills and qualifications needed to thrive as a Janitorial Account Manager, and why are they important?

To thrive as a Janitorial Account Manager, you need strong organizational skills, knowledge of facility cleaning standards, and experience in account management, often supported by a background in facilities management or business. Familiarity with scheduling software, budgeting tools, and quality assurance systems is typically required. Outstanding communication, leadership, and problem-solving abilities help you manage teams and build lasting client relationships. These skills are essential for delivering consistent service quality, retaining clients, and efficiently managing operations in a competitive environment.

What does a janitorial manager do?

A janitorial manager oversees cleaning staff and operations to ensure facilities are maintained to cleanliness standards. They coordinate schedules, manage supplies, inspect work quality, and ensure safety protocols are followed, often using management software and requiring strong organizational skills.

What is a Janitorial Account Manager?

A Janitorial Account Manager is responsible for overseeing cleaning services for commercial or institutional clients. They act as the main point of contact between clients and the cleaning company, ensuring that service standards are met and client needs are addressed. Their duties include managing cleaning staff, handling client communications, resolving issues, inspecting job sites, and ensuring compliance with safety and quality standards. They also help manage budgets, supplies, and sometimes participate in business development by seeking new contracts.

What Does a Janitorial Account Manager Do?

The janitorial account manager works to ensure that the janitors in a workplace provide quality service and meet the needs of the client. Your duties in this job include working to schedule cleaning and sourcing the necessary supplies to complete the required janitorial assignments. You may inspect the work of the janitorial staff to ensure it meets the client’s expectations. You may also have customer service responsibilities such as communicating with the client to ensure they are happy with the service your team provides. You may plan and provide training or direction for your cleaners if needed.

How much do janitors typically get paid?

Janitorial account managers typically earn between $30,000 and $50,000 annually, depending on experience, location, and the size of the accounts they manage. They often require strong organizational skills and knowledge of cleaning protocols, with some positions offering additional benefits or bonuses.

What are some typical challenges faced by Janitorial Account Managers, and how can they be effectively addressed?

Janitorial Account Managers often encounter challenges such as balancing client expectations with operational capabilities, managing a diverse team across multiple sites, and ensuring consistent quality of service. To address these challenges, strong communication with clients and staff is essential, as well as effective scheduling and regular site inspections. Utilizing technology for tracking performance and maintaining open feedback channels can help identify issues early and foster continuous improvement.

What is the difference between Janitorial Account Manager vs Janitorial Supervisor?

AspectJanitorial Account ManagerJanitorial Supervisor
CredentialsTypically requires experience in janitorial services, customer service skills, and sometimes certifications in cleaning standardsUsually needs experience in cleaning operations and supervisory skills; certifications are less common
Work EnvironmentManages client accounts, coordinates cleaning teams, and handles administrative tasksOversees daily cleaning operations, supervises cleaning staff on-site
Employer & Industry UsageCommonly employed by janitorial service companies to manage client relationshipsFound within cleaning crews, often employed directly by facilities or cleaning companies

The main difference is that a Janitorial Account Manager focuses on client relationships and administrative management, while a Janitorial Supervisor oversees daily cleaning operations and staff on-site. Both roles require cleaning industry experience, but the Account Manager emphasizes customer service and account growth, whereas the Supervisor concentrates on operational execution.

What is the highest paid cleaning job?

The highest paid cleaning-related job is often a commercial cleaning or janitorial account manager in large facilities or specialized environments, where salaries can reach six figures with experience and management responsibilities. These roles typically require strong organizational skills, industry knowledge, and sometimes certifications, and they oversee multiple cleaning crews or contracts. Compensation varies based on location, company size, and level of responsibility.
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What cities are hiring for Janitorial Account Manager jobs? Cities with the most Janitorial Account Manager job openings:
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Janitorial Account Manager jobs near you
Infographic showing various Janitorial Account Manager job openings in the United States as of June 2026, with employment types broken down into 12% Full Time, 82% Part Time, and 6% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,263 per year, or $22.7 per hour.
Janitorial Account Manager

Janitorial Account Manager

MD Building Services, Inc.

Marlborough, MA • On-site

$75K/yr

Full-time

Dental, PTO

Posted 22 days ago

Be an early applicant

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Company car
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Vision insurance



Join a dynamic, fast-growing team where your leadership and expertise truly make an impact. MD Building Services is seeking a highly motivated Account Manager to oversee multiple customer locations, ensure top-tier service quality, and maintain strong client partnerships within the janitorial industry. This is an exciting opportunity for a driven professional who thrives in a hands-on, people-focused, and results-oriented environment.
We are looking for a passionate leader with solid janitorial and floor-care experience, exceptional communication skills, and the confidence to work across all levels of client management. The ideal candidate is responsible, self-directed, dependable, and ready to take charge. Bilingual proficiency in Portuguese and Spanish is required, and you must hold a valid drivers license. This role will manage cost centers with revenues exceeding $4 million.
Key Responsibilities

Operational Leadership & Team Management

  • Schedule project work, recruit talent, and coordinate on-boarding of new employees.
  • Oversee day-to-day operations and ensure full compliance with client standards and regulatory requirements.
  • Conduct routine quality-control inspections and ensure all team members follow designated procedures.
Client Relationship Building

  • Build and strengthen long-term relationships with loyal clients.
  • Proactively seek client feedback and collaborate with internal teams to enhance service quality.
  • Ensure all client needs are met with excellence, professionalism, and urgency.
Performance & Service Optimization

  • Prepare and maintain scorecard data; develop strategies to boost performance and employee motivation.
  • Assist with classifying operational efficiency, assessing service needs, and improving unit qualifications.
  • Regularly review accounts to evaluate client usage, satisfaction, and opportunities for service expansion or upselling.
  • Recommend service types, pricing, and solutions that align with both client needs and organizational goals.
Requirements

  • High school diploma required; college degree preferred.
  • Janitorial and supervisory experience required.

  • Strong time-management skills and the ability to work independently.
  • Bilingual in Portuguese and Spanish (required).

  • Valid drivers license.
Work Environment

This is a highly mobile role. Account Managers spend much of their time visiting multiple client facilities, conducting inspections, supporting team members, ensuring compliance, managing supplies and equipment, and identifying opportunities for project work or service enhancements. You will be the face of MD Building Services at every location under your management.
Additional Information

The above statements are intended to describe the general nature and scope of work for this role. Duties may change or expand based on business needs. MD Building Services reserves the right to modify responsibilities as necessary.
Join Our Team

MD Building Services is proud to be an Affirmative Action and Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We welcome talent from all backgrounds to grow with us.

Flexible work from home options available.