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Ivr Application Development Jobs (NOW HIRING)

Stem Xpert

VUI Designer

Colorado Springs, CO

Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage ... Interactive Voice Response (IVR) application requirements discovery/documentation with experience ...

Navtech

IVR Developer

Tampa, FL · On-site

Participate in the design, development and delivery of solutions on IVR solution * Develop ... Review and perform troubleshooting analysis of the core application logs. EDUCATION: Bachelor ...

Pyramid Consulting

IVR Developer

Miami, FL · On-site

Make application changes per call flows and VUI * Documents technical designs * Resource should ... Experience or exposure with IVR development, specifically Avaya Orchestration Designer framework ...

MM International

Genesys IVR developer

Newark, NJ · On-site

IVR Genesys Cloud CX Voice and non voice application experience Genesys cert would be nice to have ... Self-Service, API, Conversational Bot Requirements: - Minimum 3 to 5 years development experience ...

Pyramid Consulting

IVR Tester

Charlotte, NC · On-site

At least 4 years of experience in IVR systems including QA and Automation and Customer Care application QA skills. * At least 3 years of experience in software development life cycle and testing life ...

Navtech, Inc.

IVR Developer

Tampa, FL · On-site

Participate in the design, development and delivery of solutions on IVR solution * Develop ... Review and perform troubleshooting analysis of the core application logs. EDUCATION: Bachelor ...

EROS Technologies, Inc.

IVR Developer

Sunnyvale, CA

... IVR development experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer ... like Avaya Application Enablement Services (AES), Avaya Communication Manager (CM) with SIP ...

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How much do ivr application development jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for ivr application development in the United States is $52.64, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $60.58 per hour, depending on experience, location, and employer.

What is IVR application development?

IVR (Interactive Voice Response) application development involves creating automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Developers design and program these systems to interpret voice or keypad inputs, enabling businesses to automate customer service, conduct surveys, or process transactions over the phone. IVR applications can improve efficiency, reduce wait times, and offer 24/7 support to customers. The development process includes integrating telephony hardware, software frameworks, and sometimes AI for speech recognition.

What is an IVR developer?

An IVR developer designs and builds Interactive Voice Response (IVR) systems that enable automated phone interactions. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create user-friendly voice menus and integrate with databases or CRM systems.

What does an application developer do?

An application developer designs, builds, tests, and maintains software applications for various platforms, including mobile and desktop. They use programming languages such as Java, C#, or Python and often work with development tools and frameworks to create functional, efficient, and user-friendly software solutions.

What is the difference between Ivr Application Development vs Call Center Software Development?

AspectIvr Application DevelopmentCall Center Software Development
CredentialsProgramming, VoIP, telephonySoftware engineering, telephony integration
Work EnvironmentTelecommunications, software firmsCustomer service, contact centers
Industry UsageTelecom, VoIP providersCustomer support, BPO

While both roles involve telephony and software skills, Ivr Application Development focuses on creating interactive voice response systems, whereas Call Center Software Development involves building broader contact center solutions. Understanding these distinctions helps employers and professionals target the right skills and projects in the telecommunications and customer service industries.

What are the key skills and qualifications needed to thrive as an IVR Application Developer, and why are they important?

To thrive as an IVR Application Developer, you need strong programming skills (such as Java, C#, or Python), understanding of telephony systems, and experience with voice user interface design, often supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), knowledge of VoiceXML, and certifications in telephony technologies are commonly required. Problem-solving abilities, attention to detail, and effective communication skills help you excel in designing user-friendly and reliable IVR solutions. These skills are crucial to delivering seamless automated customer interactions and maintaining high system reliability for businesses.

What are common IVR applications?

Common IVR applications include customer service automation, appointment scheduling, order processing, and account information retrieval. IVR systems are often integrated with databases and use speech recognition or keypad inputs to route calls efficiently, making them essential in call centers and support environments.

What are some common challenges faced by IVR Application Developers in integrating new features with legacy telephony systems?

IVR Application Developers often encounter challenges when integrating new functionalities with existing legacy telephony systems. These systems may use outdated protocols or lack comprehensive documentation, making it difficult to ensure seamless compatibility. Developers must frequently troubleshoot connectivity issues, adapt to varying hardware or platform constraints, and rigorously test to avoid disruptions to customer service. Collaboration with network engineers and thorough planning are essential to overcome these integration hurdles and deliver reliable IVR solutions.

What is the job description of an IVR?

An IVR (Interactive Voice Response) developer or engineer designs and maintains automated phone systems that interact with callers through voice prompts and keypad inputs. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create user-friendly menus and ensure system reliability. Strong programming skills and knowledge of telecommunication protocols are essential for this role.
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Ivr Application Development jobs near you
Infographic showing various Ivr Application Development job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $109,490 per year, or $52.6 per hour.
IVR Developer (Genesys/Cisco)

IVR Developer (Genesys/Cisco)

Syntricate Technologies

Chicago, IL • On-site

Other

Posted 20 days ago

Job description

Job Title

Required Skills: 6+ Year experience

  • Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
  • Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
  • Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
  • Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
  • Genesys Certifications Preferred.
  • Provide technical expertise in all aspects of IVR solution design and application development
  • Excellent analytical skills.
  • Must have the ability to understand problems, identify root cause and derive potential solutions.
  • Proficient in Oracle/MSSQL/RDBMS concepts

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