Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.
Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.
IVR Developer
Tampa, FL · On-site
Participate in the design, development and delivery of solutions on IVR solution * Develop ... Review and perform troubleshooting analysis of the core application logs. EDUCATION: Bachelor ...
IVR Developer
Tampa, FL · On-site
Participate in the design, development and delivery of solutions on IVR solution * Develop ... Review and perform troubleshooting analysis of the core application logs. EDUCATION: Bachelor ...
Sr. Software Engineer
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Sr. Software Engineer
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Director, Contact Center Technology
Fort Lauderdale, FL · On-site
$150 - $200/hr
Interactive voice response (IVR) * Chatbots and virtual assistants * Customer relationship ... application solutions. * 5+ years of experience managing large-scale contact center technology ...
Posted today
Director, Contact Center Technology
Fort Lauderdale, FL · On-site
$150 - $200/hr
Interactive voice response (IVR) * Chatbots and virtual assistants * Customer relationship ... application solutions. * 5+ years of experience managing large-scale contact center technology ...
Posted today
Sr. Software Engineer
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Sr. Software Engineer
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Sr. Java Developer
$54.75 - $69.75/hr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Sr. Java Developer
$54.75 - $69.75/hr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
NICE CXOne Support Lead
Jacksonville, FL · On-site
$95 - $150/hr
... IVR Concepts Technical Skills 2 Domain|Network|Contact Center Telephony Technical Skills 3 Overview ... Facilitate software application design discussions, and document design decisions to guide the ...
NICE CXOne Support Lead
Jacksonville, FL · On-site
$95 - $150/hr
... IVR Concepts Technical Skills 2 Domain|Network|Contact Center Telephony Technical Skills 3 Overview ... Facilitate software application design discussions, and document design decisions to guide the ...
Directs professional application and business systems staff and coordinates work across development ... response system (IVR), user experience, accessibility, contact-center and communication ...
New
Directs professional application and business systems staff and coordinates work across development ... response system (IVR), user experience, accessibility, contact-center and communication ...
New
Subject Matter Expert (Temporary Contract)
Clearwater, FL · On-site
$20/hr
Promote the professional and personal development of individual team members by administering call ... Knowledge of call center systems, ACD/IVR and performance statistics * Ability to work a variety of ...
Subject Matter Expert (Temporary Contract)
Clearwater, FL · On-site
$20/hr
Promote the professional and personal development of individual team members by administering call ... Knowledge of call center systems, ACD/IVR and performance statistics * Ability to work a variety of ...
Sr. Software Engineer (Contract to hire)
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Sr. Software Engineer (Contract to hire)
Miami, FL · On-site
$117K - $154K/yr
... application systems in response to enterprise needs of moderate to high complexity in the fast ... Cisco CVP or similar IVR call flow development Knowledge of Speech Recognition technology ...
Senior Goverment Account Specialist
Miami, FL · On-site
Claim follow-up via phone calls and IVR systems * Denials management and appeals * Corrected claims ... Ongoing maintenance and application of current CMS billing guidelines and regulations * manages the ...
Quick apply
Senior Goverment Account Specialist
Miami, FL · On-site
Claim follow-up via phone calls and IVR systems * Denials management and appeals * Corrected claims ... Ongoing maintenance and application of current CMS billing guidelines and regulations * manages the ...
SYSTEMS PROGRAMMING CONSULTANT - 79001347
Tallahassee, FL · On-site
$2.2K - $2.7K/wk
Conducts research and development as directed by Infrastructure managers to promote more efficient ... Ability to troubleshoot network connectivity issues and server/application outages. Minimum ...
SYSTEMS PROGRAMMING CONSULTANT - 79001347
Tallahassee, FL · On-site
$2.2K - $2.7K/wk
Conducts research and development as directed by Infrastructure managers to promote more efficient ... Ability to troubleshoot network connectivity issues and server/application outages. Minimum ...
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Florida City, FL · On-site +1
$53.75 - $73.50/hr
Candidates must have valid authorization to work in the United States at the time of application ... Proven expertise in building routing strategies and IVR workflows using Genesys Architect
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Florida City, FL · On-site +1
$53.75 - $73.50/hr
Candidates must have valid authorization to work in the United States at the time of application ... Proven expertise in building routing strategies and IVR workflows using Genesys Architect
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
... application design, and IVR modernization. * Customer Engagement Solutions (CES) Integrations ... Development Kit (ADK), and Retrieval-Augmented Generation (RAG) What Sets You Apart * Google Cloud ...
New
Ivr Application Development information
What is IVR application development?
IVR (Interactive Voice Response) application development involves creating automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Developers design and program these systems to interpret voice or keypad inputs, enabling businesses to automate customer service, conduct surveys, or process transactions over the phone. IVR applications can improve efficiency, reduce wait times, and offer 24/7 support to customers. The development process includes integrating telephony hardware, software frameworks, and sometimes AI for speech recognition.
What are the key skills and qualifications needed to thrive as an IVR application developer, and why are they important?
To thrive as an IVR Application Developer, you need strong programming skills (such as Java, C#, or Python), understanding of telephony systems, and experience with voice user interface design, often supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), knowledge of VoiceXML, and certifications in telephony technologies are commonly required. Problem-solving abilities, attention to detail, and effective communication skills help you excel in designing user-friendly and reliable IVR solutions. These skills are crucial to delivering seamless automated customer interactions and maintaining high system reliability for businesses.
What are some common challenges faced by IVR application developers in integrating new features with legacy telephony systems?
IVR Application Developers often encounter challenges when integrating new functionalities with existing legacy telephony systems. These systems may use outdated protocols or lack comprehensive documentation, making it difficult to ensure seamless compatibility. Developers must frequently troubleshoot connectivity issues, adapt to varying hardware or platform constraints, and rigorously test to avoid disruptions to customer service. Collaboration with network engineers and thorough planning are essential to overcome these integration hurdles and deliver reliable IVR solutions.
What is the difference between Ivr Application Development vs Call Center Software Development?
| Aspect | Ivr Application Development | Call Center Software Development |
|---|---|---|
| Credentials | Programming, VoIP, telephony | Software engineering, telephony integration |
| Work Environment | Telecommunications, software firms | Customer service, contact centers |
| Industry Usage | Telecom, VoIP providers | Customer support, BPO |
While both roles involve telephony and software skills, Ivr Application Development focuses on creating interactive voice response systems, whereas Call Center Software Development involves building broader contact center solutions. Understanding these distinctions helps employers and professionals target the right skills and projects in the telecommunications and customer service industries.
What are popular job titles related to Ivr Application Development jobs in Florida?
For Ivr Application Development jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ivr Application Development jobs in Florida look for?
The top searched job categories for Ivr Application Development jobs in Florida are:
What cities in Florida are hiring for Ivr Application Development jobs?
Cities in Florida with the most Ivr Application Development job openings:
Job description
Company Description
Tech Tammina LLC
Job Description
IVR application development and support - both for project deliverables and in production environment.
Required to work some after-hours and weekends as needed.
Knowledge of Open Source technologies (Ant, Anthill, Maven2).
Extensive experience in developing UI interfaces
Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred)
Knowledge of Call Routing Platform (Genesys)
Working Knowledge of telephony technologies in a call center environment
Java, Linux, Oracle .Net, C+
Qualifications
MUST have IVR background
There will be on-call rotations - every 7 weeks on call for 24 hrs for 7 seven days
Heavy infrastructure knowledge - KEON, LDAP, etc
Don't need to be MQ expert but understand the topology of flow of applications / IVR applications
Group supports: web phone, social media, and IVR
Ideally need ability to write java code but this is not a java development role
Additional Information
Share the Profiles to mahesh(@)techtammina(dot)com
Contact: 703-349-1004
Job Type: W2 Contract
Eligibility: EAD Green Card/Green Card/US Citizens
Keep the subject line with Job Title and Location
About TechTammina
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Chantilly, VA, US
Year founded
2005