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Ivr Application Development Jobs in Norcross, GA

RIT Solutions, Inc.

Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... IVR's with Conversational AI. Qualifications : Required : • Must be a true Solutions Architect ... • Application development knowledge Preferred : • Salesforce experience • Healthcare ...

Monitise

AI Platform Delivery Analyst

Alpharetta, GA · On-site

Develop and support advanced IVR and customer-facing applications using AI, NLP, Genesys ... Unparalleled professional growth with training, development, and internal mobility opportunities.

RIT Solutions, Inc.

Integration Architect

Atlanta, GA · On-site

$68 - $87.75/hr

... application to agent training. • Experience working with large datasets and cloud computing ... Experience with IVR Technologies (e.g., Avaya, Cisco), Chatbot development, and other ...

Truist

Software Engineer - Salesforce

Atlanta, GA

$53.25 - $70.75/hr

After you click Apply Now and complete your application, you'll be invited to create a profile ... IVR technologies * Experience partnering with AWS teams and a working knowledge of AWS-based ...

New

ProArch

Sr Backend Engineer

Atlanta, GA · Remote

Key participant in the development and transformation effort to increase developer productivity and ... Ensure our products and solutions are code quality, application security, accessibility, and 508 ...

ProArch

Sr Backend Engineer

Atlanta, GA

Key participant in the development and transformation effort to increase developer productivity and ... Ensure our products and solutions are code quality, application security, accessibility, and 508 ...

ProArch

Sr Backend Engineer

Atlanta, GA · On-site +1

Key participant in the development and transformation effort to increase developer productivity and ... Ensure our products and solutions are code quality, application security, accessibility, and 508 ...

ProArch

Sr Backend Engineer

Atlanta, GA · On-site

$110 - $150/hr

Key participant in the development and transformation effort to increase developer productivity and ... Ensure our products and solutions are code quality, application security, accessibility, and 508 ...

U.S. Bank

Technical Product Manager

Atlanta, GA · On-site

$160K - $185K/yr

Drives product development with ownership of backlog and actively engages cross-functional ... Understanding of IVR design, contact flows, call routing, and customer experience optimization.

Us Bank

Technical Product Manager

Atlanta, GA · On-site

$112 - $131/hr

Drives product development with ownership of backlog and actively engages cross-functional ... Understanding of IVR design, contact flows, call routing, and customer experience optimization.

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All JobsIvr Application Development JobsIvr Application Development Jobs in Norcross, GA

Ivr Application Development information

See Norcross, GA salary details

$16

$49

$79

How much do ivr application development jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for ivr application development in Norcross, GA is $49.36, according to ZipRecruiter salary data. Most workers in this role earn between $39.66 and $56.83 per hour, depending on experience, location, and employer.

What is IVR application development?

IVR (Interactive Voice Response) application development involves creating automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Developers design and program these systems to interpret voice or keypad inputs, enabling businesses to automate customer service, conduct surveys, or process transactions over the phone. IVR applications can improve efficiency, reduce wait times, and offer 24/7 support to customers. The development process includes integrating telephony hardware, software frameworks, and sometimes AI for speech recognition.

What are the key skills and qualifications needed to thrive as an IVR application developer, and why are they important?

To thrive as an IVR Application Developer, you need strong programming skills (such as Java, C#, or Python), understanding of telephony systems, and experience with voice user interface design, often supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), knowledge of VoiceXML, and certifications in telephony technologies are commonly required. Problem-solving abilities, attention to detail, and effective communication skills help you excel in designing user-friendly and reliable IVR solutions. These skills are crucial to delivering seamless automated customer interactions and maintaining high system reliability for businesses.

What are some common challenges faced by IVR application developers in integrating new features with legacy telephony systems?

IVR Application Developers often encounter challenges when integrating new functionalities with existing legacy telephony systems. These systems may use outdated protocols or lack comprehensive documentation, making it difficult to ensure seamless compatibility. Developers must frequently troubleshoot connectivity issues, adapt to varying hardware or platform constraints, and rigorously test to avoid disruptions to customer service. Collaboration with network engineers and thorough planning are essential to overcome these integration hurdles and deliver reliable IVR solutions.

What is the difference between Ivr Application Development vs Call Center Software Development?

AspectIvr Application DevelopmentCall Center Software Development
CredentialsProgramming, VoIP, telephonySoftware engineering, telephony integration
Work EnvironmentTelecommunications, software firmsCustomer service, contact centers
Industry UsageTelecom, VoIP providersCustomer support, BPO

While both roles involve telephony and software skills, Ivr Application Development focuses on creating interactive voice response systems, whereas Call Center Software Development involves building broader contact center solutions. Understanding these distinctions helps employers and professionals target the right skills and projects in the telecommunications and customer service industries.

What cities near Norcross, GA are hiring for Ivr Application Development jobs?

Cities near Norcross, GA with the most Ivr Application Development job openings:

Ivr Application Development jobs near you

Business Systems Analyst

Atlanta, GA

Atria Group LLC
11 - 50 employees
Learn more about Atria Group LLCexternal

Full-time

Re-posted 16 days ago

Job description

Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

MUST HAVE:

  • 7+ years experience as a Business Analyst
  • Experience as a BA on at least 1 IVR project
  • Basic understanding/familiarity with Enterprise IVR systems (ideally at least one of the following: Avaya, Cisco, Selectron)
Additional Information
  1. Good comm skills are a big priority
  2. Duration:  3+ Months

  3.  Interview Mode: Phone and SKYPE

  4. NEED LOCALS CANDIDATES

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