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Ivr Application Development Jobs in Washington (NOW HIRING)

... development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary ... You will bridge the gap between Amazon Connect application data, Workforce Optimization (WFO ...

... development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary ... You will bridge the gap between Amazon Connect application data, Workforce Optimization (WFO ...

... software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony ... Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails.

... software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony ... Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails.

... Development. Elevate your career and make a difference. Your adventure begins now-unleash your ... Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails.

... Development. Elevate your career and make a difference. Your adventure begins now-unleash your ... Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails.

Salesforce Senior Developer

Reston, VA · On-site

$130K - $159K/yr

This role combines hands-on development with technical leadership, focusing on architecting and ... Architect and oversee integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ...

Salesforce Senior Developer

Reston, VA · On-site +1

$130K - $159K/yr

This role combines hands-on development with technical leadership, focusing on architecting and ... Architect and oversee integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ...

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Ivr Application Development information

What is IVR application development?

IVR (Interactive Voice Response) application development involves creating automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Developers design and program these systems to interpret voice or keypad inputs, enabling businesses to automate customer service, conduct surveys, or process transactions over the phone. IVR applications can improve efficiency, reduce wait times, and offer 24/7 support to customers. The development process includes integrating telephony hardware, software frameworks, and sometimes AI for speech recognition.

What is the difference between Ivr Application Development vs Call Center Software Development?

AspectIvr Application DevelopmentCall Center Software Development
CredentialsProgramming, VoIP, telephonySoftware engineering, telephony integration
Work EnvironmentTelecommunications, software firmsCustomer service, contact centers
Industry UsageTelecom, VoIP providersCustomer support, BPO

While both roles involve telephony and software skills, Ivr Application Development focuses on creating interactive voice response systems, whereas Call Center Software Development involves building broader contact center solutions. Understanding these distinctions helps employers and professionals target the right skills and projects in the telecommunications and customer service industries.

What are the key skills and qualifications needed to thrive as an IVR Application Developer, and why are they important?

To thrive as an IVR Application Developer, you need strong programming skills (such as Java, C#, or Python), understanding of telephony systems, and experience with voice user interface design, often supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), knowledge of VoiceXML, and certifications in telephony technologies are commonly required. Problem-solving abilities, attention to detail, and effective communication skills help you excel in designing user-friendly and reliable IVR solutions. These skills are crucial to delivering seamless automated customer interactions and maintaining high system reliability for businesses.

What are some common challenges faced by IVR Application Developers in integrating new features with legacy telephony systems?

IVR Application Developers often encounter challenges when integrating new functionalities with existing legacy telephony systems. These systems may use outdated protocols or lack comprehensive documentation, making it difficult to ensure seamless compatibility. Developers must frequently troubleshoot connectivity issues, adapt to varying hardware or platform constraints, and rigorously test to avoid disruptions to customer service. Collaboration with network engineers and thorough planning are essential to overcome these integration hurdles and deliver reliable IVR solutions.
What are popular job titles related to Ivr Application Development jobs in Washington? For Ivr Application Development jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Ivr Application Development jobs in Washington look for? The top searched job categories for Ivr Application Development jobs in Washington are:
What cities in Washington are hiring for Ivr Application Development jobs? Cities in Washington with the most Ivr Application Development job openings:
Infographic showing various Ivr Application Development job openings in Washington as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.
URGENT NEED - AWS/Salesforce Solution Architect - Mclean, VA - HYBRID

URGENT NEED - AWS/Salesforce Solution Architect - Mclean, VA - HYBRID

Navtech, Inc.

Mclean, VA • On-site

$70.25 - $87/hr

Full-time

Posted 6 days ago


Job description

I have an opportunity for "AWS/Salesforce Solution Architect - Mclean, VA - HYBRID" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Solution Architecture Senior Technical Lead (Salesforce, Business Applications & AWS)
Location: Mclean, VA - HYBRID
Duration : 6 to 12 Months
Experience: 15+ years
Visa : USC, GC, H1B
Interview Information:
Rounds: 2 Rounds
Duration: 1st - 60 Minutes, 2nd - 60 Minutes
Additional Notes: MS Teams, Video Mandatory
Scheduling: 6/13 & 6/14 @ 10am and 11am
Must Haves: Minimum of 3 years of specific salesforce architecture experience. Must have at least some architectural experience with AWS. Must have an in-depth knowledge of the Salesforce platform experience in addition to a strong preference for enterprise experience - at least a couple of projects are required. Communication skills are key, 10/10 both written and verbal with demonstrated experience working collaboratively with business partners. Strong preference for candidates with active Salesforce Architecture certifications.
Your Impact:
• Innovation using latest technology to solving unique challenges and be change agent
• Technical consultation to clients and IT management to on innovation, technology, solution options with tradeoffs, alignment with standards and roadmaps
• Present and communicate the solution architecture to technical and non-technical partners, and demonstrate how solution design will enable business needs
• Ensure solution architecture aligns with business objectives, roadmaps and strategic solutions, as well as to Freddie Mac's architecture principles and standards
• Define application and technical patterns, architecture project deliverables, including architecture patterns, decisions, and rationale for those decisions and architecture solution.
• Define and compare solutions to determine the optimal solutions for business needs.
• Provide leadership and guidance in the following:
o Advises business owners, and IT groups regarding Freddie Mac architecture guideline
o Drives application architectural decisions for the systems under development
o Leads application integration and design discussions among multiple applications groups
o Influences key decisions for the technical and infrastructure architecture. Advises the system and infrastructure configuration from application performance, scalability, and capacity perspective.
o Provides guidance to business counterparts, customers, and top management on requirements pertinent to the technical capability
Qualifications:
• Seasoned professional with ability to make architecture and design decisions and tradeoffs for solution architecture that looks across the applications landscape and adheres to enterprise standards. Prior Solution architecture experience is a plus but candidates with proven ability as either a seasoned developer/ developer tech lead who is willing to transition to architect are welcomed as well.
• 3+ years of development/architecture experience in Salesforce Sales Cloud and Service Cloud / Apex / Salesforce integrations
• Experience in working with Call Center application implementations including IVR, Chat and digital channels support
• Knowledge and experience with Customer experience management applications and Content Management System
• Knowledge in customer behavior analytics applications like Google Analytics, Medallia, Clarabridge etc.
• 2+ years of AWS Cloud experience Hands-on experience working with AWS services EC2, S3, EKS, OpenShift, Lambda, API Gateway, RDS, CFT, etc.,
• 8+ years of hands-on experience in solution, application, architecture applied to multiple large-scale enterprise systems. 8+ years of hands-on experience in the programming language with two or more of the following Angular, Java, C++, scripting Python, R.
• 2+ years of large-scale digital transformation & AWS Cloud migration hands on experience with multiple technology areas like API, Microservices, Event Streaming, Logging & Monitoring, Databases (SQL, NOSQL), Containers, Serverless Frameworks, AI & ML etc.), DevOps.
• Knowledge and understanding of mobile application development is a plus.
• Bachelor's degree or equivalent experience required.
Regards
Alex . K
NAVTECH INC
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
Ph: (224) 348-1340 || Email: alex@navtechusa.com || www.navtechusa.com
E-Verified Company

Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996