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Ivr Application Development Jobs (NOW HIRING)

Genesys

Understanding of the IVR application architecture including web components, telephony, caching ... Development and career growth opportunities * Open Time Off in addition to 10 paid holidays ...

BC Forward

Genesys IVR Developer

Pennington, NJ · On-site

$68.25/hr

Application Programmer III Location: Pennington, NJ Duration: Contract - 11 months Pay Range: $68 ... Ensure high-quality code delivery through development, automated testing, and quality controls.

United IT

Sr. IVR Business Analyst

Troy, MI · On-site

$86K - $112K/yr

Validate development matches the business expectations. Understand the upstream and downstream ... application updates made by the Workstream.

TestingXperts

Openings on IVR Developer

Middletown, NJ · On-site

$49.75 - $64/hr

... Development skills Experience developing IVR / Speech applications using GVP Studio, VXML, and Java ... related to speech application. Develop simple grammars for speech applications Understand ...

TestingXperts

Openings on IVR Developer

Middletown, NJ · On-site

$50 - $64.25/hr

Speech Grammar Development skills * Experience developing IVR / Speech applications using GVP ... application. * Develop simple grammars for speech applications * Understand differences between ...

TestingXperts

Openings on IVR Developer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Speech Grammar Development skills * Experience developing IVR / Speech applications using GVP ... application. * Develop simple grammars for speech applications * Understand differences between ...

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Ivr Application Development information

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How much do ivr application development jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for ivr application development in the United States is $52.64, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $60.58 per hour, depending on experience, location, and employer.

What is IVR application development?

IVR (Interactive Voice Response) application development involves creating automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Developers design and program these systems to interpret voice or keypad inputs, enabling businesses to automate customer service, conduct surveys, or process transactions over the phone. IVR applications can improve efficiency, reduce wait times, and offer 24/7 support to customers. The development process includes integrating telephony hardware, software frameworks, and sometimes AI for speech recognition.

What is an IVR developer?

An IVR developer designs and builds Interactive Voice Response (IVR) systems that enable automated phone interactions. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create user-friendly voice menus and integrate with databases or CRM systems.

What does an application developer do?

An application developer designs, builds, tests, and maintains software applications for various platforms, including mobile and desktop. They use programming languages such as Java, C#, or Python and often work with development tools and frameworks to create functional, efficient, and user-friendly software solutions.

What is the difference between Ivr Application Development vs Call Center Software Development?

AspectIvr Application DevelopmentCall Center Software Development
CredentialsProgramming, VoIP, telephonySoftware engineering, telephony integration
Work EnvironmentTelecommunications, software firmsCustomer service, contact centers
Industry UsageTelecom, VoIP providersCustomer support, BPO

While both roles involve telephony and software skills, Ivr Application Development focuses on creating interactive voice response systems, whereas Call Center Software Development involves building broader contact center solutions. Understanding these distinctions helps employers and professionals target the right skills and projects in the telecommunications and customer service industries.

What are the key skills and qualifications needed to thrive as an IVR Application Developer, and why are they important?

To thrive as an IVR Application Developer, you need strong programming skills (such as Java, C#, or Python), understanding of telephony systems, and experience with voice user interface design, often supported by a degree in computer science or a related field. Familiarity with IVR platforms (like Genesys, Avaya, or Cisco), knowledge of VoiceXML, and certifications in telephony technologies are commonly required. Problem-solving abilities, attention to detail, and effective communication skills help you excel in designing user-friendly and reliable IVR solutions. These skills are crucial to delivering seamless automated customer interactions and maintaining high system reliability for businesses.

What are common IVR applications?

Common IVR applications include customer service automation, appointment scheduling, order processing, and account information retrieval. IVR systems are often integrated with databases and use speech recognition or keypad inputs to route calls efficiently, making them essential in call centers and support environments.

What are some common challenges faced by IVR Application Developers in integrating new features with legacy telephony systems?

IVR Application Developers often encounter challenges when integrating new functionalities with existing legacy telephony systems. These systems may use outdated protocols or lack comprehensive documentation, making it difficult to ensure seamless compatibility. Developers must frequently troubleshoot connectivity issues, adapt to varying hardware or platform constraints, and rigorously test to avoid disruptions to customer service. Collaboration with network engineers and thorough planning are essential to overcome these integration hurdles and deliver reliable IVR solutions.

What is the job description of an IVR?

An IVR (Interactive Voice Response) developer or engineer designs and maintains automated phone systems that interact with callers through voice prompts and keypad inputs. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create user-friendly menus and ensure system reliability. Strong programming skills and knowledge of telecommunication protocols are essential for this role.
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Ivr Application Development jobs near you
Infographic showing various Ivr Application Development job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $109,490 per year, or $52.6 per hour.
Genesys Cloud CX Architect - Newark, NJ - Hybrid

Genesys Cloud CX Architect - Newark, NJ - Hybrid

Lorven Technologies

Newark, NJ • On-site

$68 - $86.50/hr

Contractor

Posted 28 days ago

Job description

Our client seeks an Genesys Cloud CX Architect for a 12 Months Project in Newark, NJ . Below is the detailed requirement
Job Title: Genesys Cloud CX Architect
Work location : Newark, NJ
Duration: 12 Months
Position Summary:
Genesys Cloud CX Architect to support the enterprise-wide Contact Center as a Service (CCaaS) transformation. This role is responsible for defining and governing the end-to-end architecture for the Genesys Cloud CX platform while working within Client federated delivery model, which includes separate Infrastructure, Application Development, and IVR development teams, as well as Genesys Professional Services.
The architect will act as a design authority and architectural integrator, ensuring that work performed by internal teams and vendors aligns to Client enterprise standards, security and compliance requirements, and long-term platform strategy. This role does not perform hands-on build or configuration but provides architectural leadership, integration design, and technical direction across teams.
Job Description:
  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 15+ Minimum Experience
  • 8+ years of experience in contact center or CCaaS architecture.
  • Hands-on or lead architect experience with Genesys Cloud CX.
  • Strong understanding of IVR, omnichannel routing, integrations, and compliance.
  • Experience working in federated delivery models.

Key Responsibilities
Architecture & Platform Design
  • Define, maintain, and communicate the target-state and interim architecture for Genesys Cloud CX.
  • Establish architectural standards, patterns, and design guardrails.
  • Ensure alignment with Horizon enterprise architecture and modernization strategy.
  • Cross-Team & Vendor Coordination
  • Serve as the primary architecture coordination point across Infrastructure, Application Development, IVR teams, and Genesys Professional Services.
  • Review and influence architecture artifacts produced by Genesys and internal teams.
  • Clarify architectural responsibilities and integration boundaries.

Integration & Enterprise Enablement
  • Define integration architectures between Genesys Cloud and enterprise systems.
  • Guide application teams on APIs and data flows without owning implementation.
  • Partner with Infrastructure on security, connectivity, and resiliency architecture.

IVR, AI & Automation Architecture
  • Provide architectural oversight for IVR, chatbot, and conversational experiences.
  • Support AI-enabled capabilities aligned with enterprise AI governance.
  • Coordinate with IVR and AI governance teams.

Governance, Risk & Continuous Improvement
  • Participate in architecture governance forums and reviews.
  • Identify architectural risks and technical debt.
  • Support roadmap and sequencing decisions
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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