ZipRecruiter

Log In

1

Itsm Manager Jobs in Wisconsin (NOW HIRING)

US staffing Inc

WI · On-site

$100 - $130/hr

Develop RESTful web services/APIs to connect Archer with external systems (ServiceNow, CMDB, ITSM). Write JavaScript / jQuery for client-side logic and dynamic UI behavior. * Data Management:

New

FHR

A - 8/17 - 164456 - ServiceNow Developer -

Madison, WI · On-site

$54.50 - $74.75/hr

Design and configure ServiceNow modules such as ITSM (IT Service Management), ITAM (IT Asset Management), and others based on business needs. Develop integrations between ServiceNow and other ...

New

Kwik Trip, Inc.

Senior ServiceNow Developer

La Crosse, WI · On-site

$97K - $146K/yr

You will join an established team of four developers (two senior, two junior) supporting a production instance spanning ITSM, ITOM, CSM, HRSD, SecOps, FSM, CMDB, and CSDM. A central focus of this ...

VIVA USA INC

ServiceNow Application Architect

WI · On-site +1

$54.50 - $74.75/hr

Design and configure ServiceNow modules such as ITSM (IT Service Management), ITAM (IT Asset Management), and others based on business needs. Develop integrations between ServiceNow and other ...

CEDENT

Certified Project Manager IV/Sr.

Madison, WI · On-site

$56.25 - $74.50/hr

Advanced skill in the use of IT Service Management (ITSM) application for Agile story and bug ticket tracking. * Commitment to creating a diverse and inclusive work force. * Ability to understand and ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Manages assigned tickets within ITSM ticket queue; resolves and closes assigned tickets within agreed upon service levels.to ensure a high level of customer satisfaction; communicates customer ...

StradIT

WI · On-site

$100 - $150/hr

Understanding of ITSM processes and tools (ServiceNow). * Strong problem-solving skills and ... Experience with CMDB tools such as CloudAware. #J-18808-Ljbffr

New

Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

... ITSM platforms and service desk processes. * Oversees the day-to-day infrastructure operations, ensuring high availability and performance. * Manages SLAs (Service Level Agreements), incident ...

Froedtert South, Inc.

Network Engineer

Kenosha, WI · Hybrid

... ITSM platforms (e.g., SolarWinds Asset Monitoring, Azure Monitor, ServiceNow, ServiceDesk). * Understanding of enterprise security principles, including endpoint protection, patch management ...

Froedtert South, Inc.

Network Engineer

Kenosha, WI · On-site

... ITSM platforms (e.g., SolarWinds Asset Monitoring, Azure Monitor, ServiceNow, ServiceDesk). * Understanding of enterprise security principles, including endpoint protection, patch management ...

Froedtert South

Network Engineer

Kenosha, WI · On-site

... ITSM platforms (e.g., SolarWinds Asset Monitoring, Azure Monitor, ServiceNow, ServiceDesk). • Understanding of enterprise security principles, including endpoint protection, patch management ...

previous pagenext page

Showing results 21-40

All JobsItsm JobsItsm Manager JobsItsm Manager Jobs in Wisconsin

Itsm Manager information

See Wisconsin salary details

$12

$48

$68

How much do itsm manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for itsm manager in Wisconsin is $48.10, according to ZipRecruiter salary data. Most workers in this role earn between $35.12 and $62.12 per hour, depending on experience, location, and employer.

What does an ITSM Manager do?

An ITSM (IT Service Management) Manager oversees the processes and teams that deliver IT services within an organization. They ensure that IT services are aligned with business needs, manage incident and problem resolution, and work to improve the quality and efficiency of IT operations. Responsibilities often include developing ITSM policies, monitoring service delivery performance, and leading service improvement initiatives. The ITSM Manager acts as a bridge between IT and other business units to support smooth operations and customer satisfaction.

What are the key skills and qualifications needed to thrive as an ITSM Manager?

To thrive as an ITSM Manager, you need expertise in IT service management frameworks (such as ITIL), experience with process improvement, and a strong understanding of IT operations, often supported by a relevant degree and ITIL certification. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong leadership, communication, and problem-solving skills set exceptional ITSM Managers apart by enabling them to drive change and coordinate cross-functional teams. These skills are vital for ensuring efficient IT service delivery, continuous improvement, and alignment with organizational goals.

What are the primary challenges an ITSM Manager faces when implementing new IT service processes across a large organization?

An ITSM Manager often encounters challenges such as resistance to change from staff, ensuring effective communication between IT and other business units, and aligning new processes with existing technology and workflows. Managing stakeholder expectations and providing adequate training are crucial to gaining buy-in and ensuring smooth adoption. Additionally, balancing the need for standardization with the flexibility required by different departments can be complex, requiring strong leadership and problem-solving skills.

What is the difference between Itsm Manager vs Service Desk Manager?

AspectItsm ManagerService Desk Manager
Primary FocusOversees IT service management processes, ensuring efficient delivery and complianceManages daily service desk operations, customer support, and incident resolution
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic, process-oriented, cross-departmentalOperational, customer-facing, team management
Industry UsageIT service providers, large enterprisesIT support centers, corporate IT departments

While both roles focus on IT service delivery, the Itsm Manager has a broader, process-driven role overseeing overall IT service management strategies. The Service Desk Manager concentrates on daily support operations and customer interactions. Understanding these differences helps in choosing the right career path or job focus.

What are the most commonly searched types of Itsm jobs in Wisconsin?

The most popular types of Itsm jobs in Wisconsin are:

What are popular job titles related to Itsm Manager jobs in Wisconsin?

For Itsm Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Itsm Manager jobs in Wisconsin look for?

The top searched job categories for Itsm Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Itsm Manager jobs?

Cities in Wisconsin with the most Itsm Manager job openings:

Itsm Manager jobs near you
Infographic showing various Itsm Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $100,056 per year, or $48.1 per hour.

Network security Analyst

US staffing Inc

WI • On-site

$100 - $130/hr

Other

Posted 3 days ago

New

Job description

Working Title: Network Security Analyst 2 (RSA Archer Specialist)

Experience: 13+ years

Location: Austin, TX (100% ONSITE – No Remote Work)

Interview Format: Microsoft Teams

Mandatory “Must-Have” Requirements
  • Certification: Must hold an active Archer Certified Professional (ACP) OR Level 3 Archer Certified Administrator – Expert Certification.
  • Experience Baseline: At least 5 years of experience associated with the above platform administration/certifications.
Core Responsibilities & Technical Skillset
  • Platform Administration: Design, configure, and maintain RSA Archer GRC solutions (A&A, Controls Assurance, Issues Management, Custom Apps).
  • Application Customization: Configure questionnaires, fields, workflows, approvals, data relationships, and role‑based permissions (RBAC).
  • Development & Scripting: Develop RESTful web services/APIs to connect Archer with external systems (ServiceNow, CMDB, ITSM). Write JavaScript / jQuery for client-side logic and dynamic UI behavior.
  • Data Management: Configure data feeds and automated data imports into the platform.
  • Process & Governance: Operate within structured change/release management environments; create system design, testing, and configuration documentation.
Preferred Qualifications
  • 10+ Years of overall experience supporting large enterprise or government GRC implementations.
  • Strong familiarity with security and compliance frameworks (NIST, ISO 27001, SOC).
  • Hands‑on experience integrating Archer with ServiceNow or similar ITSM/risk management systems.
#J-18808-Ljbffr

Apply