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Itsm Manager Jobs Near Me

ServiceNow ITSM Developer

Dublin, OH · On-site

$51 - $70/hr

Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow ...

ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring ...

ITSM ServiceNow Discovery Process Owner

Columbus, OH · On-site

$52.25 - $71.75/hr

ServiceNow CMDB/Discovery - Architect: ITIL Architect Provides hands-on expertise with Integration ... Knowledge of implementation of security requirements for ITSM processes. * Develop and support a ...

ServiceNow Software Engineering Tech Lead

London, OH · On-site

$51.25 - $70.50/hr

You can learn more about LexisNexis Risk at the link below, About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance ...

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A map of the United States highlighting the number of Itsm Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Itsm Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

ServiceNow ITSM Developer

Syntricate Technologies

Dublin, OH • On-site

$51 - $70/hr

Full-time

Re-posted 4 days ago


Job description

Job Summary:
Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow applications, and ensuring high availability through repeatable development processes.
Responsibilities:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Qualifications:
Required:
• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.