Columbus, OH · On-site
$60K - $80K/yr
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring ...
New
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Columbus, OH · On-site
$60K - $80K/yr
ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring ...
New
Columbus, OH · On-site
$52.25 - $71.75/hr
ServiceNow CMDB/Discovery - Architect: ITIL Architect Provides hands-on expertise with Integration ... Knowledge of implementation of security requirements for ITSM processes. * Develop and support a ...
Columbus, OH · On-site
$52.25 - $71.75/hr
ServiceNow CMDB/Discovery - Architect: ITIL Architect Provides hands-on expertise with Integration ... Knowledge of implementation of security requirements for ITSM processes. * Develop and support a ...
Columbus, OH · On-site
$52.25 - $71.75/hr
ServiceNow CMDB/Discovery - Architect: ITIL Architect Provides hands-on expertise with Integration ... Knowledge of implementation of security requirements for ITSM processes. * Develop and support a ...
Columbus, OH · On-site
$52.25 - $71.75/hr
ServiceNow CMDB/Discovery - Architect: ITIL Architect Provides hands-on expertise with Integration ... Knowledge of implementation of security requirements for ITSM processes. * Develop and support a ...
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service ... Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration ...
New
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service ... Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration ...
New
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service ... Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration ...
New
We are seeking an experienced Manager, Modern IT Service Management to design and engineer service ... Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration ...
New
Lead the integration of agentic AI into core ITSM workflows - including autonomous incident triage, self-healing operations, intelligent change risk assessment, and AI-assisted knowledge management
New
Lead the integration of agentic AI into core ITSM workflows - including autonomous incident triage, self-healing operations, intelligent change risk assessment, and AI-assisted knowledge management
New
Lead the integration of agentic AI into core ITSM workflows - including autonomous incident triage, self-healing operations, intelligent change risk assessment, and AI-assisted knowledge management
New
Lead the integration of agentic AI into core ITSM workflows - including autonomous incident triage, self-healing operations, intelligent change risk assessment, and AI-assisted knowledge management
New
Columbus, OH · On-site
This role also requires experience supporting Governance, Risk Management, Compliance (GRC), and ITSM implementations. Required Skills * 7+ years of experience as a Business Systems Analyst * 5+ ...
New
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Columbus, OH · On-site
This role also requires experience supporting Governance, Risk Management, Compliance (GRC), and ITSM implementations. Required Skills * 7+ years of experience as a Business Systems Analyst * 5+ ...
New
$51.25 - $70.50/hr
You can learn more about LexisNexis Risk at the link below, About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance ...
$51.25 - $70.50/hr
You can learn more about LexisNexis Risk at the link below, About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance ...
$51.25 - $70.50/hr
You can learn more about LexisNexis Risk at the link below, About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance ...
$51.25 - $70.50/hr
You can learn more about LexisNexis Risk at the link below, About the Team The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance ...
Experiencein ITSM, ITOM, ITAM, or related engineering domains, includingat least 3 years leading engineering or IT service management teams, often in globally distributed environments. * Proven ...
Experiencein ITSM, ITOM, ITAM, or related engineering domains, includingat least 3 years leading engineering or IT service management teams, often in globally distributed environments. * Proven ...
Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
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Ensure adherence to ITSM processes (Change/Incident/Problem Management). * Manage documentation, compliance requirements, and audit readiness. * Ensure security and operational standards are followed ...
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
Columbus, OH · On-site
$120K - $130K/yr
... ITSM processes (Change/Incident/Problem Management). • Manage documentation, compliance requirements, and audit readiness. • Ensure security and operational standards are followed. 5. Budget ...
... Management,Compliance,and ITSM tools,Experience with Onspring and Neurons.
... Management,Compliance,and ITSM tools,Experience with Onspring and Neurons.
... management processes, service incident models, and enterprise IT objectives in a highly regulated ... Use monitoring/ITSM data to route incidents; engage infra/app/cyber/vendor dependencies.
... management processes, service incident models, and enterprise IT objectives in a highly regulated ... Use monitoring/ITSM data to route incidents; engage infra/app/cyber/vendor dependencies.
... management processes, service incident models, and enterprise IT objectives in a highly regulated ... Use monitoring/ITSM data to route incidents; engage infra/app/cyber/vendor dependencies.
... management processes, service incident models, and enterprise IT objectives in a highly regulated ... Use monitoring/ITSM data to route incidents; engage infra/app/cyber/vendor dependencies.
Grandview Heights, OH · On-site
$50 - $55/hr
Experience supporting Governance, Risk, Compliance (GRC), and IT Service Management (ITSM) platforms is highly preferred. Responsibilities Business Analysis & Requirements Management * Gather ...
Grandview Heights, OH · On-site
$50 - $55/hr
Experience supporting Governance, Risk, Compliance (GRC), and IT Service Management (ITSM) platforms is highly preferred. Responsibilities Business Analysis & Requirements Management * Gather ...
Previous work implementing and gathering requirements for a Governance, Risk Management, Compliance, and ITSM tools * Experience with Onspring and Neurons.
Previous work implementing and gathering requirements for a Governance, Risk Management, Compliance, and ITSM tools * Experience with Onspring and Neurons.
Columbus, OH · On-site
$54 - $60/hr
Previous work implementing and gathering requirements for a Governance, Risk Management, Compliance, and ITSM tools * Experience with Onspring and Neurons.
New
Quick apply
Columbus, OH · On-site
$54 - $60/hr
Previous work implementing and gathering requirements for a Governance, Risk Management, Compliance, and ITSM tools * Experience with Onspring and Neurons.
New
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$60K - $80K/yr
Full-time
Posted 2 days ago
New
It’s an exciting time to join defi!!
defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs.
Job Overview: ITSM Specialist
The ITSM Specialist plays a critical role in supporting and coordinating the software development lifecycle through core IT service management functions—namely change, release, incident, and problem management. This role ensures seamless production deployments by guiding releases through build, test, and deployment phases, while proactively identifying and mitigating release risks.
In collaboration with internal teams and clients, the ITSM Specialist helps maintain a stable production environment. The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring capabilities, implementing automation, and streamlining operational workflows.
Key responsibilities include:
Qualifications & Skills:
Required:
Preferred:
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
