ZipRecruiter

Log In

1

Itil Jobs (NOW HIRING)

OSI Digital

ITIL Problem Management Analyst

Irvine, CA · On-site

$25 - $50/hr

ITIL Problem Management Analyst Location: Irvine, CA -5 days onsite Duration: 6 Months Position Summary We are seeking an experienced Problem Management Lead Analyst to drive service stability and ...

GDIT

ITIL Automation / Orchestration Engineer

WV · Remote

$144K - $195K/yr

Yes GDIT is seeking an ITIL Automation / Orchestration Engineer to streamline and modernize service delivery across ITSM platforms. You will design automations, integrate systems, and build ...

SRI Tech Solutions

RELEASE MANAGER

Dallas, TX · On-site

ITIL/ITSM Coordinator (Release Management) Chicago, IL / Dallas, TX (3 days onsite) Role Overview: We are seeking 5 highly driven Incident / Problem / Change / Release Coordinators to join our ...

New

Sonsoft Inc

ITIL Consultant

Houston, TX

Candidate should be ITIL Certified * At least 4 years of overall IT experience with least 3 years across Service Strategy, Service Design, Service Operations and Service Transition * Must have skills ...

next page

Showing results 1-20

All JobsItil Jobs

Itil information

See salary details

$11

$21

$37

How much do itil jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for itil in the United States is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the ITIL job?

An ITIL job involves managing IT service management processes based on the ITIL framework, which aims to improve service quality and efficiency. Roles often include IT service manager, process analyst, or support specialist, requiring knowledge of ITIL practices and certifications. These jobs typically involve coordinating IT services, implementing best practices, and ensuring alignment with business needs.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification provides a basic understanding of IT service management principles and is often a starting point for those new to ITIL. Advanced certifications require prior knowledge and experience in IT service management.

What are the key skills and qualifications needed to thrive as an ITIL (IT Service Management) professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

What jobs can I get with ITIL?

ITIL certification prepares professionals for roles such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Process Analyst. These jobs involve managing IT service delivery, improving processes, and ensuring service quality, often requiring knowledge of IT service management tools and frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) certifications and skills are in high demand as organizations seek to improve IT service management and operational efficiency. Professionals with ITIL knowledge, especially those with certifications like ITIL Foundation or higher, are often sought after for roles in IT service management, support, and operations across various industries.
More about Itil jobs
What cities are hiring for Itil jobs? Cities with the most Itil job openings:
What are the most commonly searched types of Itil jobs? The most popular types of Itil jobs are:
What states have the most Itil jobs? States with the most job openings for Itil jobs include:
What job categories do people searching Itil jobs look for? The top searched job categories for Itil jobs are:
Itil jobs near you
Infographic showing various Itil job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 1% Part Time, 1% Temporary, and 8% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $45,572 per year, or $21.9 per hour.
Need ITIL Certified Project Manager

Need ITIL Certified Project Manager

Cogent Infotech Corporation

Helena, MT

$88K - $104K/yr

Contractor

Posted 7 days ago

Job description

Company Description

Role: Project Manager (ITIL Certified must)
Location: Helena, MT
Duration: 12+ Months

Job Description

Minimum Required Skills:

  • IT Project Management experience with ITIL certificate is required.
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field.
  • Knowledge of the principles, methods, practices, tools and techniques outlined in the Project Management Body of Knowledge (PMBOK) (current version).
  • Advanced skills with Microsoft products: Word, Excel, PowerPoint, Visio, and Project.
  • Knowledge of personal computers, Microsoft Office suite of tools including; Word, Excel, PowerPoint, Visio and MS Project.
  • Knowledge of programming concepts and the Systems Development Lifecycle (SDLC).
  • Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
  • Ability to analyze and evaluate the feasibility and suitability of information technology projects.
  • Ability to establish and maintain effective working relationships.
Qualifications
  • IT Project Management experience with ITIL certificate is required.
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field.
Additional Information

Interested Candidates can call me at 412-212-0715 or email me at priya.sharmaatcogentinfo.com

Cogent Infotech logo

About Cogent Infotech

Sourced by ZipRecruiter

Cogent Infotech, located in Pittsburgh, Pennsylvania, is a leading Information Technology and consulting service provider. The company operates within the technology industry and functions as a comprehensive technology solutions provider. Cogent Infotech has a strong focus on delivering custom IT solutions that streamline operations and drive business growth. Ever since its inception, the company has been at the forefront of digital transformation, driving innovation for its clients worldwide. Their key services range from IT consulting, application development, to data analytics, and staffing solutions. Committed to delivering excellence, their core values include integrity, collaboration, customer focus, innovation, and personal excellence.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Pittsburgh, PA, US

Year founded

2003

View All Cogent Infotech Jobs

Apply