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Itil Jobs in Michigan (NOW HIRING)

Ra

Risk & Controls Manager

Detroit, MI · On-site

Knowledge of security related standards and guidelines Understanding of SOX from a high level - don't need a granular SOX expert ITIL knowledge - no certification required but exposure and ...

Ra

Financial Manager

Detroit, MI

Knowledge of security related standards and guidelines Understanding of SOX from a high level - don't need a granular SOX expert ITIL knowledge - no certification required but exposure and ...

Ra

Finance Manager

Detroit, MI

Who owns the knowledge of security related standards and guidelines Who can Understanding SOX from a high level, but don't need a granular SOX expert Having ITIL knowledge will be awesome ...

Thrive

Client Delivery Manager

Holland, MI · On-site

$90 - $120/hr

The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success. Location: Remote / Hybrid (travel to client sites) Understands Customer Business ...

Agile Enterprise Solutions

AEM Architect

Dearborn, MI · On-site

$58 - $76.25/hr

Must have at least 5 years of experience in various architecture notations/frameworks and project methodologies such as UML, TOGAF, Zachman, COBIT, ITIL, Agile, Scrum and Waterfall. Must have at ...

blueStone

Lead Analyst

Benton Harbor, MI · On-site

ITIL (IT Infrastructure Library) methodologies associated with Service Management - ITIL Foundation certification is nice to have * Bachelors Degree

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How much do itil jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for itil in Michigan is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.96 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification covers basic concepts and practices, making it accessible without prior experience, but job requirements may also seek relevant skills or experience in IT service management. Advanced certifications require more experience and knowledge of ITIL frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady in organizations prioritizing IT service quality.

What jobs can I get with ITIL?

With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Analyst. These positions typically require knowledge of IT service management best practices, process improvement, and often involve managing IT services, infrastructure, or support teams.

What are the most commonly searched types of Itil jobs in Michigan?

The most popular types of Itil jobs in Michigan are:

What are popular job titles related to Itil jobs in Michigan?

For Itil jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Itil jobs in Michigan look for?

The top searched job categories for Itil jobs in Michigan are:

Itil jobs near you
Infographic showing various Itil job openings in Michigan as of August 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,720 per year, or $19.1 per hour.

ITIL certified Infrastructure Solutions Architect_Sharepoint/O365+TFS

360 IT Professionals

Lansing, MI

Contractor

Re-posted 20 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Infrastructure Solutions Architect in Lansing MI.

Qualifications
  • TFS Architecture & Administration
  • SharePoint Architecture & Administration
  • Office 365 architecture
  • Active Directory
  • Configuration Management
  • Operations Support
  • IT Client Onboarding
  • Sharegate
  • Office 365 security, including tools and practices such as DLP, Digital Rights Mgmt, Multi-Factor Authentication, and auditing
  • Visual Studio/VSTS in a plus
  • ITIL Certification
Additional Information

In person interview is acceptable

Apply