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Itil Manager Jobs in Michigan (NOW HIRING)

Ra

Financial Manager

Detroit, MI · On-site

Job Title: IT Risk & Controls Manager Job Location: Detroit, MI Job Level: Mid - Senior Level Job ... Financial, Sarbanes Oxley Act, SOX, AUDIT, Auditing, Risk, Controls, ITIL, IT control, Project ...

Ra

Finance Manager

Detroit, MI · On-site

Job Title: IT Risk & Controls Manager Job Location: Detroit, MI Job Level: Mid - Senior Level Job ... Financial, Sarbanes Oxley Act, SOX, AUDIT, Auditing, Risk, Controls, ITIL, IT control, Project ...

Ra

Risk & Controls Manager

Detroit, MI · On-site

Job Title: IT Risk & Controls Manager Job Location: Detroit, MI Job Level: Mid - Senior Level Job ... Financial, Sarbanes Oxley Act, SOX, AUDIT, Auditing, Risk, Controls, ITIL, IT control, Project ...

Comtech, LLC

Sales Manager

Detroit, MI · On-site

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... Sales Manager (Embedded & Electronics) Locations: Michigan, Wisconsin and Illinois Responsibilities:

idexcel

Project Manager

Lansing, MI · On-site

Experience with IT Audits, Audit Monitoring, Governance and Compliance (OAG, PCI, IRS Audits, ITIL, COBIT..) preferred. Years of Experience: Minimum 5 years of experience as a Project Manager. This ...

ATIA Ltd

HR Manager - Internship

East Lansing, MI

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Ann Arbor, MI · On-site

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Epitec, Inc.

Change Incident Manager

Detroit, MI · On-site

ITIL V3 Certified Professional Incident Management Systems Training/Certification (ex. BMC Certified Professional, HPSM Certification, etc.) 10 Years Incident Management experience. Departmental ...

A123 Systems

IT Manager

Novi, MI · On-site

$89K - $109K/yr

Define and execute an IT roadmap aligned to business priorities; establish IT policies (access control, change/configuration management, asset lifecycle, data retention) and drive ITGC/ITIL maturity.

A123 Systems LLC

IT Manager

Novi, MI · On-site

$89K - $109K/yr

Define and execute an IT roadmap aligned to business priorities; establish IT policies (access control, change/configuration management, asset lifecycle, data retention) and drive ITGC/ITIL maturity.

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Itil Manager information

See Michigan salary details

$24.6K

$94.9K

$126.5K

How much do itil manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for itil manager in Michigan is $94,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,375.00 and $122,066.00 per year, depending on experience, location, and employer.

What is the difference between Itil Manager vs Service Delivery Manager?

AspectItil ManagerService Delivery Manager
CertificationsITIL certifications, such as ITIL Foundation or ExpertITIL certifications often preferred; certifications in service management or project management (e.g., PMP) are common
Work EnvironmentFocuses on IT service management processes, frameworks, and improving IT servicesOversees end-to-end service delivery, including customer satisfaction and operational performance
Industry UsagePrimarily in IT and technology sectorsUsed across various industries including IT, telecom, and service-based sectors

The Itil Manager specializes in managing IT service management processes based on ITIL frameworks, ensuring efficient IT operations. The Service Delivery Manager has a broader focus on overall service delivery, customer satisfaction, and operational performance across multiple functions. While both roles require ITIL knowledge, the Itil Manager is more process-oriented, whereas the Service Delivery Manager emphasizes service quality and client relationships.

What are the key skills and qualifications needed to thrive as an ITIL manager, and why are they important?

To thrive as an ITIL Manager, you need a deep understanding of IT service management frameworks, particularly ITIL, supported by relevant certifications like ITIL Foundation or Intermediate. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell is typically required to manage and optimize service delivery processes. Strong leadership, problem-solving, and communication skills help drive process improvements and foster collaboration across IT teams. These competencies ensure that IT services align with business goals, deliver value, and maintain high levels of customer satisfaction.

What is an ITIL manager?

ITIL Managers are professionals responsible for overseeing the implementation and management of ITIL (Information Technology Infrastructure Library) processes within an organization. They ensure that IT services are delivered effectively by aligning IT service management practices with the needs of the business. Their duties typically include designing, monitoring, and optimizing ITIL processes such as incident, problem, and change management. ITIL Managers also lead teams, train staff, and ensure compliance with ITIL best practices to improve service quality. They play a key role in driving continuous improvement in IT service delivery.

How does an ITIL manager typically collaborate with other departments to ensure service delivery aligns with business objectives?

An ITIL Manager works closely with various departments such as IT operations, development, and business units to ensure IT services effectively support organizational goals. This often involves regular meetings with stakeholders to gather requirements, review service performance, and coordinate process improvements. By facilitating communication between technical teams and business leaders, the ITIL Manager helps ensure that service delivery is both efficient and aligned with strategic objectives. This collaborative approach is essential for maintaining high service quality and fostering a culture of continuous improvement.
What are the most commonly searched types of Itil jobs in Michigan? The most popular types of Itil jobs in Michigan are:
What cities in Michigan are hiring for Itil Manager jobs? Cities in Michigan with the most Itil Manager job openings:
Itil Manager jobs near you
Infographic showing various Itil Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $94,908 per year, or $45.6 per hour.

Project Manager with ITIL and PMI

360 IT Professionals

Lansing, MI • On-site

$99K - $118K/yr

Full-time

Re-posted 21 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description


Short Description:

Experienced Senior Program Manager for managing multiple complex IT Enterprise Infrastructure Program and related projects. Strong communication skills to work at all levels of organization. Follows project management industry practices based on PMI.

Complete Description:

Minimum 10 years of experience as a Program and Project Manager.

Job Description:

This position is for a senior experienced Program manager to lead Information Technology (IT) program and related projects supporting DTMB - Chief Technology Officer (CTO) organization. Projects/programs are primarily complex enterprise initiatives related to I T Infrastructure and Security as prioritized by State. Program manager's role and responsibility includes, but is not limited to:

Managing Programs and it's related projects for enterprise wide implementation of complex Remedy ITSM configuration Management System and Configuration Management Database (CMDB) utilizing industry standard Information Technology Information Library (ITIL V3) best practices to be implemented in several phases. Program manager will also be managing projects related to Mobile Device Management implementation under this program.

Provide Enterprise program and project management services for project activities to ensure that the program and related projects are completed on time, within budget and within scope.

Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure.

Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.

Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.

Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI's CMMI framework.

Utilize the State's Project Portfolio Management (PPM) tool (Changepoint) on all projects.

Plans and coordinates work with teams. Designs and implements project plans. Generally work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.

Acts as a program manager for large complex enterprise IT Security initiatives.

Acts as a partner to other project managers performing Project Management Quality Assurance for their projects.

Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment

Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.


Additional Information

Thanks and Regards,

Isha Sharma

510-254-3300 126

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