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It Technical Associate Jobs (NOW HIRING)

Candidates will work with supporting IT team members (system architects, application developers, database, network, server, etc.) and interacting with business units to understand the technical ...

IT Technical Writer Salary Range: $72,000 to $86,500 per year Ops Tech Alliance (OTA) is seeking an IT Technical Writer to support DLIFLC at the Presidio of Monterey, CA. The Technical Writer ...

IT Technical Support

Tampa, FL · On-site

$19.50 - $26.75/hr

Job#: 3030226 IT Technical Support Apex Systems, the nation's 2nd largest Information Technology staffing firm, is looking for a IT Technical Support who excels in their role and are committed to ...

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

... Associate's degree with 2+ years of hands-on IT support or advanced technical support experience ... required. • Relevant certifications preferred, including Cisco, CompTIA, Google, Microsoft • ...

We are seeking a reliable and detail-oriented IT Technical Assistant to support our IT department with daily system checks, equipment tracking, and basic technical support. This role assists with ...

Required : • Agreement with the organizations' Statement of Faith. • Bachelor's degree with 1+ year of experience or Associate's degree with 2+ years of hands-on IT support or advanced technical ...

San Antonio, TX Position Summary The IT Technical Consultant provides senior-level implementation, troubleshooting, and operational support for M365 and Power Platform solutions. This role bridges ...

Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service ...

We are seeking a reliable and detail-oriented IT Technical Assistant to support our IT department with daily system checks, equipment tracking, and basic technical support. This role assists with ...

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It Technical Associate information

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$11

$24

$57

How much do it technical associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for it technical associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Technical Associate, and why are they important?

To thrive as an IT Technical Associate, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with operating systems (Windows, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in this role. These competencies are crucial for resolving technical issues efficiently and ensuring smooth IT operations within an organization.

What are some common challenges faced by IT Technical Associates, and how can they effectively address them?

IT Technical Associates often encounter challenges such as troubleshooting complex technical issues under time constraints, keeping up with rapidly evolving technology, and balancing multiple support requests from different departments. To address these challenges, it's important to develop strong problem-solving skills, maintain clear communication with team members and end-users, and continuously seek out training opportunities to stay updated on the latest systems and software. Proactively documenting solutions and collaborating with colleagues also helps streamline workflows and improve efficiency in a dynamic IT environment.

What are IT Technical Associates?

IT Technical Associates are professionals who provide technical support, maintenance, and troubleshooting for computer systems, software, and networks within an organization. They assist users with resolving technical issues, install and configure hardware and software, and ensure the smooth operation of IT infrastructure. IT Technical Associates often work as part of a larger IT team and may also help with system upgrades and security monitoring. Their role is crucial to keeping technology running efficiently and minimizing downtime for businesses.

What is the difference between It Technical Associate vs Network Support Specialist?

AspectIt Technical AssociateNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, help desks, technical supportNetwork operations centers, client sites, enterprise networks
Job FocusHardware, software, troubleshooting, basic network supportNetwork configuration, troubleshooting, security, performance

The It Technical Associate and Network Support Specialist roles share common certifications and work environments related to IT support. However, the It Technical Associate typically handles broader hardware and software issues, while the Network Support Specialist focuses specifically on network infrastructure and security. Both roles are essential in maintaining IT systems, but their primary responsibilities differ based on technical specialization.

What cities are hiring for It Technical Associate jobs? Cities with the most It Technical Associate job openings:
What are the most commonly searched types of It Technical jobs? The most popular types of It Technical jobs are:
What states have the most It Technical Associate jobs? States with the most job openings for It Technical Associate jobs include:
Infographic showing various It Technical Associate job openings in the United States as of May 2026, with employment types broken down into 56% Full Time, 42% Part Time, and 2% Contract. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.
IT Technical Trainer

Full-time

Posted 21 days ago


Job description

Company Description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Position will be based in Tennille area and require travelling to Georgia DOT training centers within the State of Georgia: Jesup, Thomaston, Macon, Atlanta Area.

Contract to hire will be decided within 3 months of employment.

Candidate will be working as a team member within the IT organization of the Georgia DOT. Candidates will work with supporting IT team members (system architects, application developers, database, network, server, etc.) and interacting with business units to understand the technical/business functionality and develop technical training materials.

The IT Training Team is composed of 3 IT Trainers and a Team Leader. The team delivers training across the 7 Georgia DOT Districts in the State of Georgia. Internal/external users, customers, or stakeholders will be trained to operate or support Georgia DOT IT applications/systems.

The position end date is set for 06/30/2017. Georgia DOT may exercise the option to renew contracts in 3, 6, or 12 month increments or offer full-time employment as a State of Georgia Department of Transportation employee at contract end. However, Georgia DOT is under no obligation to extend contracts, hire contract as a Georgia DOT employee, and may terminate employment at any time.

All candidates submitted for this or any other Job Posting that are currently working under a VISA, Employment Authorization Card, or any other authorized programs of the Federal Government must have a current active VISA or status in order to be submitted. Candidates that have an expired VISA or are in the process of applying for an extension, transfer, or a new VISA, should not be submitted.

The Department has 12 holidays, in which consultants are not allowed to work or make up any time for those holiday weeks without Georgia DOT management approval.

Responsibilities

  • Participate in IT Projects to design and develop learning materials
  • Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
  • Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
  • Maintain, coordinate, and communicate training schedules with end users and stakeholders
  • Solicit classroom enrollment and maintain class information/user registration within (Oracle) Learning Management System
  • Collect and maintain training data to support department key performance indicators
  • Make arrangements for external vendor provided training at Georgia DOT training centers
  • Conduct training courses, customer webinars, on-site customer training, and user group sessions
  • Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
  • Facilitate training for end users through a variety of mediums, which may include classroom settings, one-on-one, and online methods
  • Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses
  • Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
  • Provide user training support with IT product launches and go-lives
  • Travel to Georgia DOT business locations (within State of Georgia) to conduct training
  • Ability to maintain professionalism and order within the classroom to complete course objectives
  • Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities
  • Training content will include:
    • Georgia DOT developed in-house software and systems - Training will be provided upon hire
    • COTS applications implemented by Georgia DOT
    • Microsoft Office
    • SharePoint
    • Oracle Business Intelligence (OBIEE)
Qualifications


Bachelor's degree in or Technical Communications, Engineering, MIS, IS, IT or other technical field.


6+ years advanced skills with Microsoft Office


4+ years of experience in the field of IT technical training and train-the-trainer training


4+ years of experience in developing role based end user training materials for IT applications/systems


Strong leadership, problem solving, oral presentation, technical writing, planning, and adult-learning/workforce teaching skills


Experience in course design and development


Experience in developing training content (e.g. user manuals, handouts, slides, exercises, and web based training)


Ability and flexibility to travel frequently within State of Georgia


Strong commitment to providing superior customer service


Excellent verbal and written communication skills


Able to develop training content in collaborative team environment and work independently with minimal supervision to deliver training


Hands-on, can-do attitude


Able to maintain personal credit card for any expenses, Georgia DOT will not provide advance payment on expenses, but will reimburse authorized expenses


Ability to maintain a valid driver's license and capable of driving/operating a car


Georgia DOT will reimburse authorized travel expense lodging and meals


Georgia DOT will reimburse authorized travel use of a personal vehicle use or rental car


Must have a clean driving record


Able to stand, stoop, kneel, lift, etc. to setup training centers and transport course materials


Preferred Qualifications


Experience with developing content for workforce teaching and instruction


3+ years of experience with course delivery tools such as Captivate, Camtasia, Articulate Storyline, or SharePoint


Strong technical background in computers, transportation, or government


Familiarity with ITIL or REMEDY

Additional Information

Thanks and Regards,

Jane Morgan


Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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