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It Technical Assistant Jobs (NOW HIRING)

IT TECHNICAL ANALYST

IT Technical Analyst

Rockville, MD · On-site

$60 - $80/hr

Opportunity Overview W e have an immediate opening for an IT Technical Analyst to join our team at US Fertility. This is a hybrid position that combines remote work with in-office support, requiring ...

Ask IT consulting

IT Technical Trainer

Tennille, GA · On-site

Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses * Assist technical managers, IT developers, and specialists to explain ...

neteffects

IT Technical Recruiter

Chesterfield, MO · On-site

IT Technical Recruiter Neteffects is a relationship-driven staffing and consulting firm connecting talented professionals with leading organizations worldwide. We are seeking an experienced ...

CCL Label, Inc.

IT Technical Analyst

Strongsville, OH · On-site

The IT Technical Analyst supports day to day functions of the business such as, but not limited to ... * Assist in maintaining computer networks and systems including software, mainframes, VPNs ...

Netsmart USA

IT Technical Manager

Las Vegas, NV · On-site

$80K - $100K/yr

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support operations in Las Vegas, manage technical staff, and oversee key infrastructure and technology ...

Northwest Kidney Centers

$150 - $200/hr

Purpose The IT Technical Manager supports the VP of IT in managing the Technical Team and provides day-to-day leadership and oversight of NKC's infrastructure, cybersecurity, cloud services, and ...

New

Northwest Kidney Centers

IT Technical Manager

Burien, WA · On-site

$150 - $200/hr

Purpose The IT Technical Manager supports the VP of IT in managing the Technical Team and provides day-to-day leadership and oversight of NKC's infrastructure, cybersecurity, cloud services, and ...

New

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

RESPONSIBILITIES Infrastructure & Technical Operations * Assist with hardware infrastructure management, maintenance, and lifecycle activities in consultation with the IT Director. * Communicate ...

LifeView Group

IT Technical Trainer

Pensacola, FL · On-site

Overview The IT Technical Trainer is responsible for delivering high-quality technical instruction ... Must be able to assist in lifting equipment and move furniture when necessary; will occasionally be ...

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It Technical Assistant information

See salary details

$19K

$44.3K

$76.5K

How much do it technical assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for it technical assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is an IT technical assistant?

IT Technical Assistants are professionals who provide technical support and assistance to computer users and organizations. Their responsibilities typically include troubleshooting hardware and software issues, maintaining IT systems, installing equipment, and assisting with network and security setups. They often serve as the first point of contact for technical problems, ensuring that technology runs smoothly and efficiently. IT Technical Assistants work in a variety of settings, including offices, schools, and healthcare facilities, and may also help train users on new technologies.

What are the key skills and qualifications needed to thrive as an IT technical assistant?

To thrive as an IT Technical Assistant, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by a relevant associate degree or IT certifications such as CompTIA A+. Familiarity with ticketing systems, diagnostic tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, attention to detail, and effective communication set outstanding candidates apart. These skills ensure efficient support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by IT technical assistants in supporting end-users, and how can they effectively address them?

IT Technical Assistants often encounter challenges such as troubleshooting a wide range of technical issues, managing multiple support requests simultaneously, and communicating complex technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency, and practice clear, patient communication. Building a solid understanding of the organization's common hardware and software systems can also help streamline the support process and improve user satisfaction.

What is the difference between It Technical Assistant vs Network Support Technician?

AspectIT Technical AssistantNetwork Support Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentOffice, help desk, onsite supportNetwork labs, client sites, data centers
Job FocusHardware, software, basic troubleshootingNetwork infrastructure, connectivity issues
Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers

While both roles support IT infrastructure, an IT Technical Assistant provides broader hardware and software support, whereas a Network Support Technician specializes in network systems and connectivity. The choice depends on your focus area within IT support roles.

What cities are hiring for It Technical Assistant jobs?

Cities with the most It Technical Assistant job openings:

What are the most commonly searched types of It Technical jobs?

The most popular types of It Technical jobs are:

What states have the most It Technical Assistant jobs?

States with the most job openings for It Technical Assistant jobs include:

What are popular job titles related to It Technical Assistant jobs?

For It Technical Assistant jobs, the most frequently searched job titles are:

It Technical Assistant jobs near you
Infographic showing various It Technical Assistant job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Student Worker - IT Technical Assistant (work study)

Trenton, MO • On-site

North Central Missouri College
Colleges, Universities, and Professional Schools • 11 - 50 employees
Learn more about North Central Missouri Collegeexternal

$31K - $37K/yr

Full-time

Posted 14 days ago

Job description

Description

CLASSIFICATION: Work Study

DEPARTMENT: IT

REPORTS TO: Technical Support Engineer

Length: Fall and Spring

LOCATION: Trenton, Missouri-Main Campus


Position Summary: IT Technical Assistant supports IT Services staff with operational and

project needs. The candidate must have great interpersonal skills, strong information

technology skills, pay attention to detail, and type accurately. Key attributes for the

successful candidate will be positive attitude and a willingness to learn and grow with

NCMC IT Services.


Essential Functions: Duties and responsibilities include but are not limited to:

  •  Assist IT Services personnel with providing end user support, equipment
  • installation, technology maintenance tasks, and projects
  • Maintain and monitor NCMC computer labs as needed
  •  Answer email and telephone inquiries and work well under pressure
  • Log all support interactions and communication records in IT ticketing system
  • Track and route problems and requests
  • Research solutions and information regarding technical issues
  • Preserve and grow knowledge of support processes, products, and services; document internal procedures to populate knowledge base
  • Monitor daily open tickets in the Helpdesk Ticket Queue
  • Properly escalate unresolved queries to the next level of support
  • Follow up with customers, provide feedback, and see problems through to
  • resolution
  • Utilize excellent customer service skills and exceed customers' expectations
  • Other duties as assigned

Requirements

Qualifications:

Skills: Effective interpersonal, oral, and written communication skills. Demonstrated skill

and ease in dealing with the public in a friendly, professional manner. Strong ability to

troubleshoot technology device problems. Knowledge of local area networks, TCPIP, and

software installations. Ability to work collaboratively with others. Ability to quickly learn

new technologies and processes. Ability to follow instructions and meet deadlines.

Experience using and troubleshooting of Microsoft products (OS and Office). Previous

experience providing clerical or administrative support in a business setting is a plus.


Physical Demands: Moving about between buildings on the NCMC campus and remote sites;

ascending and descending stairs; reaching, pulling, and pushing when lifting, moving, or

installing equipment; remaining stationary at a desk while typing and answering phones;

must be able to lift up to 50 pounds and use a ladder when needed.


Environmental Demands: Fluctuations while moving on tile and carpeted floors in a heated

and air conditioned environment.

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