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It Technical Assistant Jobs in Michigan (NOW HIRING)

TEKsystems

Technical Assistant

Troy, MI · On-site

$35K - $41K/yr

The Technical Assistant is responsible for providing comprehensive administrative support to the ... Assess incoming IT support requests, log tickets, and route complex networking or hardware issues ...

TEKsystems

Technical Assistant

Troy, MI · On-site

$25 - $35/hr

The Technical Assistant is responsible for providing comprehensive administrative support to the ... Assess incoming IT support requests, log tickets, and route complex networking or hardware issues ...

Venteon

Technical Assistant (Hybrid)

Troy, MI · On-site

$35K - $41K/yr

Harvard Resource Solutions/Venteon is seeking a Technical Assistant for our non-profit client in ... Serve as the first point of contact for the IT Helpdesk by triaging support requests, resolving ...

Palnar

IT Delivery Lead

Detroit, MI · On-site

Has a project team, including senior technical personnel reporting to them. * Requires extensive ... Facilitate the IT architecture solution and detailed design. * A high proficiency level in specific ...

Per Scholas

IT Support Technical Instructor

Detroit, MI · On-site

AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title: IT Support Technical Instructor (A+) Location: Detroit, Michigan Per Scholas seeks a dynamic, team-oriented ...

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It Technical Assistant information

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How much do it technical assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it technical assistant in Michigan is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $19.86 per hour, depending on experience, location, and employer.

What is an IT technical assistant?

IT Technical Assistants are professionals who provide technical support and assistance to computer users and organizations. Their responsibilities typically include troubleshooting hardware and software issues, maintaining IT systems, installing equipment, and assisting with network and security setups. They often serve as the first point of contact for technical problems, ensuring that technology runs smoothly and efficiently. IT Technical Assistants work in a variety of settings, including offices, schools, and healthcare facilities, and may also help train users on new technologies.

What are the key skills and qualifications needed to thrive as an IT technical assistant?

To thrive as an IT Technical Assistant, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by a relevant associate degree or IT certifications such as CompTIA A+. Familiarity with ticketing systems, diagnostic tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, attention to detail, and effective communication set outstanding candidates apart. These skills ensure efficient support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by IT technical assistants in supporting end-users, and how can they effectively address them?

IT Technical Assistants often encounter challenges such as troubleshooting a wide range of technical issues, managing multiple support requests simultaneously, and communicating complex technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency, and practice clear, patient communication. Building a solid understanding of the organization's common hardware and software systems can also help streamline the support process and improve user satisfaction.

What is the difference between It Technical Assistant vs Network Support Technician?

AspectIT Technical AssistantNetwork Support Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentOffice, help desk, onsite supportNetwork labs, client sites, data centers
Job FocusHardware, software, basic troubleshootingNetwork infrastructure, connectivity issues
Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers

While both roles support IT infrastructure, an IT Technical Assistant provides broader hardware and software support, whereas a Network Support Technician specializes in network systems and connectivity. The choice depends on your focus area within IT support roles.

What are the most commonly searched types of It Technical jobs in Michigan?

The most popular types of It Technical jobs in Michigan are:

What cities in Michigan are hiring for It Technical Assistant jobs?

Cities in Michigan with the most It Technical Assistant job openings:

It Technical Assistant jobs near you
Infographic showing various It Technical Assistant job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,686 per year, or $18.1 per hour.

IT Technical Manager - Detroit, MI

Detroit, MI • On-site

Trilyon, Inc.
IT Services • 11 - 50 employees
Learn more about Trilyon, Inc.external

Contractor

Re-posted 29 days ago

Job description

For over 16 years, Trilyon, Inc. has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/
 
We are seeking a Technical Transition Manager – IT Support & Knowledge Transfer to join our team. This role will involve leading and coordinating IT technical support transitions, managing knowledge transfer activities, and ensuring operational readiness across technical teams. The ideal candidate will have experience in IT transition management, Azure cloud environments, vendor coordination, and enterprise application support and a passion for driving successful IT modernization initiatives and operational excellence.
Job Title: IT Technical Transition Manager
Location: Detroit, MI (Hybrid – Onsite 2 days/week)
Duration: 1 Year Contract with Possible Extension
Job Description
We are seeking an experienced IT Technical Transition and Knowledge Transfer Manager to support a large-scale IT modernization initiative. This role will oversee the planning and execution of technical support transition activities and ensure effective knowledge transfer from vendor teams to internal technical staff.
The ideal candidate will collaborate with cross-functional teams, technical leaders, and stakeholders to ensure a smooth transition to operational support while maintaining security, compliance, and operational readiness.
Key Responsibilities
  • Lead execution of the IT technical support transition plan and provide progress updates to leadership.
  • Act as the primary liaison between system integrators, internal IT teams, and business stakeholders.
  • Manage knowledge transfer processes, documentation standards, and vendor exit requirements.
  • Ensure operational readiness, security compliance, and disaster recovery preparedness.
  • Identify risks, manage issues, and provide mitigation strategies.
  • Coordinate project schedules, deliverables, and technical transition activities.
  • Facilitate communication across project managers, technical teams, and leadership.
  • Assign and track project tasks while resolving or escalating issues.
  • Review transition documentation and present findings to technical leadership.
  • Participate in Agile ceremonies including sprint planning, reviews, and stand-ups.
  • Collaborate with developers, SMEs, and stakeholders in an Agile environment.
Required Skills & Experience
  • 5+ years of IT experience with technical transition management or program management.
  • 3–5+ years in IT management, infrastructure/application operations, or technical program leadership.
  • Strong understanding of .NET application architectures.
  • Experience with Microsoft Azure (App Services, Azure SQL, Storage, Key Vault, Azure Monitor).
  • Familiarity with Azure DevOps, CI/CD pipelines, and operational monitoring tools.
  • Knowledge of ITIL-based service management processes (incident, problem, and change management).
  • Experience managing vendor transitions and knowledge transfer to internal IT teams.
  • Understanding of cloud migration or on-prem to cloud transitions.
  • Strong stakeholder communication, vendor management, and risk management skills.
  • Experience working in Agile environments and cross-functional technical teams.
Why Join Us?
  • Trilyon, Inc. offers a comprehensive benefits package.
  • Opportunities for growth and professional development.
  • Collaborative and inclusive company culture.
Equal Employment Opportunity (EEO) Statement
Trilyon, Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws.
Anjali Sharma (Technical Recruiter)
P: (469) 854-1508
E: anjali@trilyonservices.com