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It Technical Associate Jobs in Ontario (NOW HIRING)

Almag Aluminum

IT Technical Support Co-op

Brampton, ON · On-site

CA$19.25/hr

An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support CO-OP is the first line of IT support for ALMAG's employees, technologies, hardware and business ...

Almag Aluminum

IT Technical Support Co-op

Brampton, ON · On-site

CA$19.25/hr

An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support CO-OP is the first line of IT support for ALMAG's employees, technologies, hardware and business ...

National Capital Commission

CA$66K - CA$85K/yr

JOB OVERVIEW Reporting to the Team Leader, IT Innovation and Client Support Center, you will provide high-quality technical support to internal clients in the development, implementation, integration ...

Intact Financial

IT Technical Advisor Senior

Toronto, ON · Hybrid

You will join a dynamic IT team based in Montreal, Laval, Saint-Hyacinthe, or Toronto (ON). Highly ... technical pillar for both the team and the broader organization. Your primary mandate is to ensure ...

WNHAC

Information Technology Manager

Kenora, ON · On-site

CA$83K - CA$108K/yr

Manage the hiring, daily tasks, evaluation and motivation of IT technical staff. * Other duties as required; in extenuating situations or the event of an emergency employee may be redeployed to ...

WNHAC

Information Technology Manager

Kenora, ON · On-site

CA$83K - CA$108K/yr

Manage the hiring, daily tasks, evaluation and motivation of IT technical staff. * Other duties as required; in extenuating situations or the event of an emergency employee may be redeployed to ...

Keurig Dr Pepper

Senior Technical Associate

Mississauga, ON · On-site

CA$49K - CA$62K/yr

... information, ethnic or national origin, marital status, veteran status, or any other status ... This technology helps us efficiently identify candidates whose qualifications align with our open ...

STACK IT Recruitment

IT Service Coordinator

Toronto, ON · Hybrid

CA$65K - CA$85K/yr

Are you an organized, technically minded professional who enjoys keeping clients, technical teams, and projects moving forward? We're looking for an IT Service Coordinator to join a growing managed ...

BWXT

MES Technical Lead, IT

Cambridge, ON · On-site

As our MES Technical Lead, IT you will be responsible for leading the design, implementation, and continuous improvement of digital manufacturing and production information systems to meet evolving ...

BWXT

MES Technical Lead, IT

Cambridge, ON

As our MES Technical Lead, IT you will be responsible for leading the design, implementation, and continuous improvement of digital manufacturing and production information systems to meet evolving ...

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It Technical Associate information

What is an IT Technical Associate?

IT Technical Associates are professionals who provide technical support, maintenance, and troubleshooting for computer systems, software, and networks within an organization. They assist users with resolving technical issues, install and configure hardware and software, and ensure the smooth operation of IT infrastructure. IT Technical Associates often work as part of a larger IT team and may also help with system upgrades and security monitoring. Their role is crucial to keeping technology running efficiently and minimizing downtime for businesses.

What skills and qualifications are needed to thrive as an IT Technical Associate?

To thrive as an IT Technical Associate, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with operating systems (Windows, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in this role. These competencies are crucial for resolving technical issues efficiently and ensuring smooth IT operations within an organization.

What are common challenges faced by IT Technical Associates, and how can they effectively address them?

IT Technical Associates often encounter challenges such as troubleshooting complex technical issues under time constraints, keeping up with rapidly evolving technology, and balancing multiple support requests from different departments. To address these challenges, it's important to develop strong problem-solving skills, maintain clear communication with team members and end-users, and continuously seek out training opportunities to stay updated on the latest systems and software. Proactively documenting solutions and collaborating with colleagues also helps streamline workflows and improve efficiency in a dynamic IT environment.

What is the difference between It Technical Associate vs Network Support Specialist?

AspectIt Technical AssociateNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, help desks, technical supportNetwork operations centers, client sites, enterprise networks
Job FocusHardware, software, troubleshooting, basic network supportNetwork configuration, troubleshooting, security, performance

The It Technical Associate and Network Support Specialist roles share common certifications and work environments related to IT support. However, the It Technical Associate typically handles broader hardware and software issues, while the Network Support Specialist focuses specifically on network infrastructure and security. Both roles are essential in maintaining IT systems, but their primary responsibilities differ based on technical specialization.

What can I do with an IT Technical Associate's degree?

An IT Technical Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting end-users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

Which IT Technical Associate job is the highest paid?

The highest-paid IT Technical Associate roles typically include positions such as Senior IT Technical Associate or specialized roles like Network Security Engineer, which require advanced certifications and experience. These roles often offer higher salaries due to increased responsibilities, expertise in cybersecurity, cloud computing, or network infrastructure. Salary levels vary based on industry, location, and individual qualifications.

What are the most commonly searched types of It Technical jobs in Ontario?

The most popular types of It Technical jobs in Ontario are:

What cities in Ontario are hiring for It Technical Associate jobs?

Cities in Ontario with the most It Technical Associate job openings:

It Technical Associate jobs near you

IT Technical Support Co-op

Brampton, ON • On-site

Almag Aluminum
See more jobs at Almag Aluminumexternal

CA$19.25/hr

Full-time

Posted 6 days ago

Job description

Fall Term: September–December 2026 | 8- or 12-month placement preferred

Reporting to the Director of Technology.  An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support CO-OP is the first line of IT support for ALMAG’s employees, technologies, hardware and business systems.  This individual will support and interface with all levels within the business on a day-to-day basis.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the IT Technical Support Co-op are detailed below, but not limited to the following:

  • Provide 1st level IT support for all users in a friendly and professional manner.
  • Maintain incoming helpdesk tickets and requests and ensure successful assignment, resolution or escalation if required.
  • Provide 1st level technical support on core infrastructure services such as network connectivity, systems and applications access, Active Directory, Exchange, O365, Enterprise Mobility and VPN access.
  • Provide first level user support of various technologies used at ALMAG including, computers / laptops, printers, network devices, phones, cell phones, software…etc.
  • Setup of new users including hardware, accounts, phones.
  • Follow all established processes, guidelines and procedures
  • Assist in monitoring client networks for errors and alerts
  • Create and maintain IT documentation
  • Assist with any projects as assigned
  • Other duties as required

Requirements

MINIMUM QUALIFICATIONS

Education/Experience

  • Enrolled in Post-Secondary Degree or Diploma in Information Technology, Computer Science or related discipline.
  • Previous experience supporting IT hardware, business applications & systems would be an asset
  • IT certifications such as MCSE, A+, ITIL, CCENT, CCNA would be an asset

Technical Skills/Competence

  • Familiar with Microsoft operating systems, network connectivity & security, business information systems, AD, exchange, printers, mobile devices (apple and android)
  • Knowledgeable with Microsoft Operating Systems and Office Suite products
  • Must have strong written and verbal communication skills
  • Must demonstrate a positive and enthusiastic attitude
  • Must be reliable, work independently and as part of a team
  • Must be well organized, disciplined and exhibit attention to detail
  • Ability to lift and carry packages and items up-to 25lbs.
  • Ability to analyse and effectively troubleshoot to resolve complex technical problems

Benefits

The expected pay for this position is $19.25 per hour. Actual compensation will be determined based on factors including, but not limited to, skills, experience, qualifications, internal equity, and business needs.

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