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It Support Team Jobs (NOW HIRING)

IT Support

Woodbury, NY ยท On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Join an award-winning team built around genuine hospitality, teamwork, and craft. City Barbecue ... We have the opportunity to bring a new IT Support Analyst onto our team. Great pay and benefits.

IT Support

Atlanta, GA ยท On-site

As part of our commitment to excellence, we are seeking an IT Support Specialist to join our team and contribute to our continued success. Job Summary: As an IT Support Specialist at Ortho Sport and ...

Temple, Texas (Day1 Onsite) We are seeking an experienced and highly motivated IT Support Specialist to join our dynamic team. This role is responsible for the installation, maintenance ...

IT Support Specialist

Scottsdale, AZ ยท On-site

$55K - $70K/yr

We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities * Technical Support: Troubleshoot hardware ...

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IT Support Specialist

Clearwater, FL ยท Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Partner with IT team members on projects, upgrades, and ongoing operational initiatives. Preferred ...

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Partner with IT team members on projects, upgrades, and ongoing operational initiatives. Preferred ...

IT Support Specialist

Albany, NY ยท On-site

$45K - $50K/yr

As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent ...

IT Support Lead

Amarillo, TX ยท On-site

$25/hr

Monday-Friday, with occasional Saturdays and Sundays; assigned hours typically between 7:00 AM and 6:00 PM Some travel required REPORTS TO: IT Support Team Manager About the Role Herring Bank is ...

IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...

IT Support Technician

Houston, TX ยท On-site

$40K - $60K/yr

This role will function as a part of the larger IT Support team to provide IT support to all Orbital users, helping the company continue to grow and innovate at a high pace. The ideal candidate will ...

Sr. Manager, IT Support Services

Broomfield, CO ยท On-site

$140K - $150K/yr

Provide leadership to the IT support team, fostering a culture of innovation, collaboration, and continuous improvement. * Serve as a catalyst for change by championing and executing forward-thinking ...

New

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

IT Support

Boise, ID ยท On-site

$20.50 - $28/hr

Escalates issues are to other members of the technical services team as appropriate. * Collaborates ... Three years of IT support experience. * Bachelor's Degree preferred. Knowledge, Skills, and ...

IT Support Tech

Indianapolis, IN ยท On-site

$20.50 - $28.25/hr

About the job IT Support Tech IT Support Tech needs 3 years' experience IT Tech requires: * High School Diploma/GED. * Completed Apple Certifications: CompTIA A+ and Apple Certified Support ...

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

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It Support Team information

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$11

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$26

How much do it support team jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support team in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Team member, and why are they important?

To thrive as an IT Support Team member, you need a solid understanding of computer systems, networking, troubleshooting, and commonly require certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge of operating systems (Windows, macOS, Linux) are typically expected. Strong communication, patience, and problem-solving skills help build rapport with users and efficiently resolve technical issues. These capabilities are vital for minimizing downtime, ensuring user satisfaction, and keeping organizational technology running smoothly.

What are some of the common challenges faced by members of an IT Support Team, and how can they effectively address them?

Members of an IT Support Team often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and maintaining clear communication with non-technical users. To address these challenges, it's helpful to prioritize tasks using a ticketing system, continuously update technical knowledge, and develop strong customer service skills. Regular collaboration with other IT professionals and ongoing training can also improve problem-solving efficiency and job satisfaction.

What are IT Support Teams and what do they do?

IT Support Teams are groups of professionals responsible for maintaining and troubleshooting an organization's computer systems, networks, and software. They assist employees and sometimes customers with technical problems, ranging from hardware malfunctions to software issues and network outages. Their goal is to ensure that technology runs smoothly and efficiently, minimizing downtime and maximizing productivity. IT Support Teams may also help with setting up new devices, managing security protocols, and providing user training.

What is the difference between It Support Team vs Help Desk Technician?

AspectIt Support TeamHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentTeam-based, on-site or remote support for organizationsFrontline support, assisting end-users with technical issues
Employer & Industry UsageIT departments across various industriesHelp desks, customer support centers, IT service providers

The It Support Team typically encompasses a group of IT professionals providing comprehensive technical support within an organization, often handling complex issues. Help Desk Technicians usually focus on initial user support and troubleshooting. While both roles require similar certifications and work in support environments, the It Support Team often handles broader responsibilities and more advanced technical tasks.

More about It Support Team jobs
What cities are hiring for It Support Team jobs? Cities with the most It Support Team job openings:
Infographic showing various It Support Team job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support

SNI USA Inc

Woodbury, NY โ€ข On-site

$25/hr

Other

Medical, Dental, Vision, Life

This job post hasย expired today.ย Applications are no longer accepted.


Job description

SNI has teamed with a valued client on a search for an IT Support Specialist. The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting.
Key Responsibilities include:
* The IT Support Specialist will be responsible for offering Tier One Support for a wide variety of clients.
* The IT Support Specialist will be responsible for traveling between a variety of locations in an attempt to offer high levels of IT Support.
* The IT Support Specialist will offer troubleshooting for software issues and escalate top level IT Support issues.
* The IT Support Specialist will work to develop training systems and be responsible for serving as a lead for documentation.
* The IT Support Specialist should have a minimum of 3 years of IT experience along with strong experience in networking and SaaS applications.
Compensation and Benefits:
The compensation for this position starts in the range of $25/hr. Insurance, and other benefit options that are offered include:

  • Medical, Dental and Vision
  • Disability Insurance
  • Supplemental Life Insurance
  • Health Savings Account (HSA)
  • Fixed Indemnity Plans
  • Voluntary Benefits