ZipRecruiter

Log In

1

It Support Team Jobs (NOW HIRING)

PRIORITY ONDEMAND

IT Support Engineer

Conyers, GA

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Airlite Plastics

Manager, IT Support

Omaha, NE · On-site

Leadership & Team Development (Airlite Way) * Manage, lead, coach, and develop IT support professionals in alignment with Airlite Way principles, emphasizing trust, accountability, transparency ...

BTS

IT Support Specialist

Phoenix, AZ · On-site

$60K - $70K/yr

We are seeking a skilled and motivated IT Support Specialist to join our dynamic global IT support team. This individual will be responsible for providing advanced technical assistance ...

Holland & Knight LLP

IT Support Specialist

Tampa, FL · On-site

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Holland & Knight

IT Support Specialist

Birmingham, AL · On-site

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Holland & Knight

IT Support Specialist

Tampa, FL · On-site

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Neros Technologies

IT Support Analyst

Torrance, CA · On-site

$80K - $100K/yr

Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment ... If you take pride in excellent IT support, clear communication, and staying ahead of problems, this ...

Holland & Knight LLP

IT Support Specialist

New York, NY · On-site

$33.50 - $53.20/hr

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Base8 Inc

IT Support Specialist

Studio City, CA · On-site

IT Support Specialist Location:United States (On-site / Hybrid) Department:Information Technology ... Ability to work independently and in a team * Customer-service mindset Preferred Qualifications

DYOPATH

IT Support Specialist

Sanford, NC · On-site

$25/hr

Join DYOPATH as an IT Support Specialist Are you energized by providing handson technical support ... Team Education & Experience * High School Diploma * Application support * Bachelor's degree in IT ...

Base8

IT Support Specialist

Studio City, CA · On-site

Job Title: IT Support Specialist Location: United States (On-site / Hybrid) Department: Information ... Ability to work independently and in a team * Customer-service mindset Preferred Qualifications

Empower Brands

IT Support Analyst

Richmond, VA

Other responsibilities, as required, to support the IT team Critical Skills & Attributes: * Effective process and technical training skills * Strong problem-solving and analytical skills to identify ...

next page

Showing results 1-20

People also search for

All JobsIt Support Team Jobs

It Support Team information

See salary details

$11

$18

$26

How much do it support team jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for it support team in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between It Support Team vs Help Desk Technician?

AspectIt Support TeamHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentTeam-based, on-site or remote support for organizationsFrontline support, assisting end-users with technical issues
Employer & Industry UsageIT departments across various industriesHelp desks, customer support centers, IT service providers

The It Support Team typically encompasses a group of IT professionals providing comprehensive technical support within an organization, often handling complex issues. Help Desk Technicians usually focus on initial user support and troubleshooting. While both roles require similar certifications and work in support environments, the It Support Team often handles broader responsibilities and more advanced technical tasks.

What are some of the common challenges faced by members of an IT Support Team, and how can they effectively address them?

Members of an IT Support Team often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and maintaining clear communication with non-technical users. To address these challenges, it's helpful to prioritize tasks using a ticketing system, continuously update technical knowledge, and develop strong customer service skills. Regular collaboration with other IT professionals and ongoing training can also improve problem-solving efficiency and job satisfaction.

What hot tech job pays $775 000?

High-level executive roles in the tech industry, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach or exceed a $775,000 annual salary, especially in large corporations or successful startups. These positions typically require extensive experience, leadership skills, and often involve overseeing technology strategy and teams.

Is AI replacing tech support?

AI is automating certain tasks within IT support, such as troubleshooting common issues and providing basic assistance. However, IT support teams are still essential for handling complex problems, customer interactions, and tasks requiring human judgment and communication skills.

What are IT Support Teams and what do they do?

IT Support Teams are groups of professionals responsible for maintaining and troubleshooting an organization's computer systems, networks, and software. They assist employees and sometimes customers with technical problems, ranging from hardware malfunctions to software issues and network outages. Their goal is to ensure that technology runs smoothly and efficiently, minimizing downtime and maximizing productivity. IT Support Teams may also help with setting up new devices, managing security protocols, and providing user training.

What jobs pay $4000 a week without a degree?

In IT support roles, high-paying positions such as senior network administrators or cybersecurity specialists can earn around $4,000 weekly, especially with extensive experience and certifications like CompTIA or Cisco. These roles often require strong technical skills, problem-solving abilities, and sometimes certifications, but not necessarily a college degree.

What are the key skills and qualifications needed to thrive as an IT Support Team member, and why are they important?

To thrive as an IT Support Team member, you need a solid understanding of computer systems, networking, troubleshooting, and commonly require certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge of operating systems (Windows, macOS, Linux) are typically expected. Strong communication, patience, and problem-solving skills help build rapport with users and efficiently resolve technical issues. These capabilities are vital for minimizing downtime, ensuring user satisfaction, and keeping organizational technology running smoothly.

What jobs can you get with IT support?

IT support skills can lead to roles such as help desk technician, network administrator, systems analyst, or technical support specialist. These jobs typically require knowledge of operating systems, troubleshooting, and customer service, and may require certifications like CompTIA A+ or Network+. The work environment often involves troubleshooting hardware and software issues in office or remote settings.
More about It Support Team jobs
What cities are hiring for It Support Team jobs? Cities with the most It Support Team job openings:
What job categories do people searching It Support Team jobs look for? The top searched job categories for It Support Team jobs are:
It Support Team jobs near you
Infographic showing various It Support Team job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support Engineer

IT Support Engineer

PRIORITY ONDEMAND

Conyers, GA

Other

Re-posted 13 days ago

Job description

Description:

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of support for the organization and highly visible.  Responsibilities include maintenance and management of company desktops, notebooks, mobile devices, printers, servers, network devices and other office equipment and related software. In addition, this individual will participate in the implementation of new hardware and software including the installation and configuration of MS applications on the end user computers. This position requires an in-depth knowledge of and experience working with MS Office Suite, Office 365, One Drive, SharePoint and other desktop applications. In addition, thorough experience configuring, upgrading, troubleshooting desktop and laptops computers, servers, printers, scanners, and other peripheral devices is necessary. The successful candidate will who will be responsible for the effective and efficient operations, including maintenance and administration, of Windows-based, and Apple, Android computer systems.

Job Functions:

  • Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with clients and/or internal staff to report, escalate and resolve system related or network issues
  • Track and document work tasks, changes and issues daily in the ticket system.
  • Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
  • Installs, tests, maintains, and upgrades corporate anti-virus application, deploys Windows OS and application security patches, hot fixes and updates.
  • Designs, builds, tests and deploys application packages utilizing packaging tools and scripting utilities.
  • Administer Windows Servers and Exchange (Office 365) with an excellent understanding of Active Directory.
  • Provides on-site technical support for desktop computers and peripherals in a cross-platform environment.
  • Support will include troubleshooting, repair, and installation of hardware, software, and desktop, laptop and tablet systems.
  • Provide support for mobile devices, including Android, iPhone and iPad.
  • Troubleshoot Windows 11 operating systems, applications and networking functions.
  • Setup and configure workstations to be used in diverse environments, adhering to security requirements.
  • Support and troubleshoot wired, wireless, and VPN connectivity for desktops, laptops, and mobile devices.
  • Provide assistance to clients for general operation of standard supported COTS software.
  • Provides IT support team with assistance in utilizing full functionality of desktop management applications, including asset management, remote control (via LAN, WAN and internet)
  • Some travel and on-call rotation is required.
  • Other duties as assigned

Job Requirements:

  • AA degree preferred or equivalent experience with 3-5 years of experience supporting desktop hardware, software and strong troubleshooting skills with the ability to gather all relevant information, identify problems, and implement solutions quickly
  • 3-5 years’ experience with Desktop Engineering and architectural support planning and strong focus on the technical elements of desktop, Microsoft AD, and GPO
  • Strong skills in general MS Office application troubleshooting
  • Experience with Office 365, SharePoint, One Drive
  • Experience in installation, upgrades, and support of Windows desktops
  • Experience supporting End User Computing devices/BYOD/Cellular devices
  • Experience supporting remote users
  • Understanding of core LAN/WAN network technologies (TCP/IP, DNS, DHCP, Routing, switches, wiring) and Firewall fundamentals
  • Healthcare and EMS (Emergency Medical Services) experienced preferred

Physical Skills:

  • While performing the duties of this job, the employee is regularly required to stand, talk or hear.
  • The employee frequently is required to walk; sit; use hands and reach with hands and arms.
  • Must have the manual dexterity to skillfully operate a computer keyboard and other standard office equipment, such as facsimile and telephone. 
  • The employee must occasionally lift and/or move up to 50 pounds. 
  • Corrected vision in normal range.

Apply