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It Support Help Desk Jobs in Indiana (NOW HIRING)

Summit Radiology

IT Help Desk Technician

Fort Wayne, IN · On-site

Vision insurance About the Role Summit Radiology is a teleradiology provider supporting hospitals ... As our IT Help Desk Technician , you'll be the first person our staff, radiologists, and client ...

Revel Staffing

IT Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

New

Revel Staffing

IT Help Desk Specialist

Indianapolis, IN · On-site

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...

New

Kirby Risk

Help Desk Specialist

Indianapolis, IN · On-site

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN · On-site

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

Kirby Risk

Help Desk Specialist

Indianapolis, IN · On-site

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support-helping teammates across the ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

Required : • 1-3 years of experience in a help desk or IT support role. • Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic networking concepts (e.g ...

Georgia

I.T. Support Specialist

Lagrange, IN

Help Desk Support * Serve as the primary responder for IT support requests submitted through the SolarWinds Help Desk system. * Monitor, prioritize, assign, document, and resolve incoming help desk ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate ... Respond to help desk tickets, emails, and phone calls from theater and corporate staff. * Diagnose ...

TEKsystems

Jr. Help Desk Technician

Fort Wayne, IN

$50K - $60K/yr

Serve as the primary point of contact for incoming IT support requests. * Provide Tier 1 technical ... Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. * Exposure to ...

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Showing results 21-40

All JobsIt Support Help Desk JobsIt Support Help Desk Jobs in Indiana

It Support Help Desk information

See Indiana salary details

$12

$22

$32

How much do it support help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it support help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an IT Support Help Desk professional?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

Can I get into IT support help desk with no experience?

IT support help desk roles often do not require prior experience, as employers may train new hires on technical skills, customer service, and troubleshooting procedures. Entry-level positions typically look for basic computer knowledge, good communication skills, and relevant certifications like CompTIA A+ to improve chances of hiring. Gaining hands-on experience through internships or certifications can enhance your prospects for entry into this field.

What does an IT Support Help Desk do?

An IT Support Help Desk provides technical assistance to users by troubleshooting hardware, software, and network issues. They respond to support requests, resolve problems, and often use ticketing systems and remote tools to ensure systems run smoothly.

What are popular job titles related to It Support Help Desk jobs in Indiana?

For It Support Help Desk jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Support Help Desk jobs in Indiana look for?

The top searched job categories for It Support Help Desk jobs in Indiana are:

What cities in Indiana are hiring for It Support Help Desk jobs?

Cities in Indiana with the most It Support Help Desk job openings:

It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Help Desk Technician

Talon Logistic Services, LLC

New Albany, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

About Us
At Talon Logistics, we rely on technology to keep our operations running efficiently and our teams connected. We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization.
This is an excellent opportunity for someone who enjoys solving problems, helping others, and working with a variety of technologies in a fast-paced environment. The ideal candidate is service-oriented, detail-focused, and takes ownership of issues from start to finish.
Position Summary
The IT Help Desk Technician provides first-level technical support for end users across our logistics, warehouse, and office operations. This role is responsible for troubleshooting hardware, software, network, and system issues while delivering exceptional customer service through onsite and remote support.
Success in this role requires strong problem-solving skills, technical aptitude, attention to detail, and the ability to prioritize multiple requests while maintaining a high level of professionalism.
What You'll Do
  • Provide technical support for hardware, software, network, mobile device, and printer issues
  • Configure, deploy, and maintain workstations, tablets, mobile devices, and user accounts
  • Troubleshoot and resolve technical incidents while escalating complex issues when needed
  • Support employee onboarding through device setup, imaging, and system access configuration
  • Maintain accurate documentation of support tickets, assets, and system changes
What We're Looking For
  • 3+ years of IT help desk, desktop support, or technical support experience
  • Strong troubleshooting, analytical, and customer service skills
  • Experience supporting Windows environments, Active Directory, and Microsoft 365
  • Ability to manage multiple priorities and work effectively in a fast-paced environment
  • Working knowledge of networking concepts preferred
  • CompTIA A+, Network+, Security+, or similar certifications preferred
Benefits
We offer a comprehensive benefits package including:
  • 401(k) retirement plan
  • Health insurance options (traditional and HSA plans)
  • Dental and Vision insurance
  • Life insurance
  • Paid time off
  • Paid holidays
Join Our Team
If you're passionate about technology, enjoy helping others, and want to make a direct impact on business operations, we'd love to hear from you.
#NowHiring #ITJobs #HelpDeskTechnician #TechSupport #InformationTechnology #ITCareers #IndianaJobs #NewAlbanyIN #JoinOurTeam
For more information about Talon Logistics, please visit our website: Talon Logistics
Talon Logistics is committed to creating an inclusive workplace and provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.

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