ZipRecruiter

Log In

1

It Support Help Desk Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Help Desk Lab Tech Apprentice

Bloomington, IN · On-site

$15.75/hr

Troubleshoot incoming calls and help tickets, and work with IT Help Desk staff to devise a plan of ... Early September (after start of Junior year) NA Ivy Tech is committed to supporting the well-being ...

AlignOps

Corporate IT Technician

Indianapolis, IN · On-site

Responsibilities * IT Support / Help Desk * Manage help-desk tickets submitted via internal support ticket system, ensuring hardware and software requests are tracked through timely resolution.

AlignOps

Corporate IT Technician

Indianapolis, IN

Responsibilities * IT Support / Help Desk * Manage help-desk tickets submitted via internal support ticket system, ensuring hardware and software requests are tracked through timely resolution.

AlignOps

Corporate IT Technician

Indianapolis, IN · On-site

Responsibilities * IT Support / Help Desk * Manage help-desk tickets submitted via internal support ticket system, ensuring hardware and software requests are tracked through timely resolution.

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate ... Respond to help desk tickets, emails, and phone calls from theater and corporate staff. * Diagnose ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support. * Collaborate with global IT teams to ensure consistent service delivery across regions. What ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$24 - $28/wk

Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support. * Collaborate with global IT teams to ensure consistent service delivery across regions. What ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support. * Collaborate with global IT teams to ensure consistent service delivery across regions. What ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

You will own day-to-day IT operations across corporate infrastructure, identity and access management, endpoint management, SaaS tooling, help desk support, and lightweight office network ...

Ivy Tech

PT IT Support

Bloomington, IN

$15/hr

Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the ... Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering ...

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Responsible for actively reaching out to supervisor for questions or case escalation. • Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop ...

Kimball Electronics

IT Support

Indianapolis, IN · On-site

$20.50 - $28.25/hr

About Join Kimball Solutions Indianapolis and help power the technology behind life-saving medical devices. We are seeking an IT Support I professional who enjoys solving technical challenges ...

previous pagenext page

Showing results 21-40

All JobsIt Support Help Desk JobsIt Support Help Desk Jobs in Indiana

It Support Help Desk information

See Indiana salary details

$12

$22

$32

How much do it support help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for it support help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are IT Support Help Desk professionals?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing IT support help desk professionals to focus on more complex issues. However, AI tools complement rather than replace human support, and skilled technicians are still essential for handling nuanced or escalated problems that require critical thinking and customer interaction.

What does an IT help desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote access tools to ensure smooth IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional, and why are they important?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

Is helpdesk a good entry level IT job?

Helpdesk positions in IT support are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and knowledge of common operating systems and troubleshooting tools. These roles provide foundational experience in IT, often leading to more advanced positions with certifications like CompTIA A+ or Network+.

What jobs pay 4000 a week without a degree?

In IT support help desk roles, earning $4,000 a week typically requires advanced experience, certifications like CompTIA A+ or Network+, and a high level of expertise. Such high earnings are uncommon without specialized skills, certifications, or managerial responsibilities, and most roles pay less than this amount weekly.
What are popular job titles related to It Support Help Desk jobs in Indiana? For It Support Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Support Help Desk jobs in Indiana look for? The top searched job categories for It Support Help Desk jobs in Indiana are:
What cities in Indiana are hiring for It Support Help Desk jobs? Cities in Indiana with the most It Support Help Desk job openings:
It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Help Desk Lab Tech Apprentice

Ivy Tech

Bloomington, IN • On-site

$15.75/hr

Part-time

Medical, Retirement

Posted 5 days ago

Job description

The Office of Information Technology (OIT) is seeking a motivated and enthusiastic intern to join their team. This internship offers valuable hands-on experience within the OIT office by helping students, staff, and faculty with troubleshooting computer equipment including hardware and software issues. This internship will help development with the following skills: active listening & customer service, IT troubleshooting techniques, critical thinking & problem solving, interpersonal communication skills, teamwork and attention to detail.
Hourly Rate: $15.75
Who We Are
Ivy Tech Community College is Indiana's largest public postsecondary institution and the nation's largest singly accredited statewide community college system, accredited by the Higher Learning Commission. Ivy Tech has campuses throughout Indiana and also serves thousands of students annually online. It serves as the state's engine of workforce development, offering associate degrees, short-term certificate programs, industry certifications, and training that aligns to the needs of the community. The College provides seamless transfer to other colleges and universities in Indiana, as well as out of state, for a more affordable route to a Bachelor's degree. This position will be based out of the Bloomington campus, working with multiple departments in a team setting.
What You Will Do
  • Assist students with troubleshooting computer equipment including hardware and software issues
  • Help to setup equipment and demonstrations for student labs as part of academic coursework
  • Work with other Ivy Tech staff to address hardware and software needs on campus issued laptops and equipment
  • Set up equipment for staff use, ensuring proper installation of cables, operating systems, or appropriate software
  • Troubleshoot incoming calls and help tickets, and work with IT Help Desk staff to devise a plan of action to help staff and students
  • Create and maintain documentation as requested of supervisor

This Might Be A Great UpSkill placement for You If...
  • Like troubleshooting and working with computers
  • Enjoy taking things apart and building equipment
  • Like helping others solve IT related problems
  • Working with others and being a part of a team

What You Will Learn
Occupation Specific Competencies the student will develop in the role- business may add competencies if they choose
  • Active Listening & Customer Service
  • IT Troubleshooting Techniques
  • Critical Thinking & Creative Problem Solving
  • Interpersonal Communication Skills
  • Teamwork
  • Attention to Detail

Location: Bloomington Campus
Schedule:
  • Traditional hours of operation for the business/department:
    • Start: 8:00a
    • End: 5:00p
  • Days of the week for the student to come in for work:
    Flexible to the student's schedule (Monday - Friday)
  • Hours within the working day for student to come in for work:

Flexible to the student's schedule (Monday - Friday)
  • Desired holiday + break work schedule:

Student will have flexibility to work or not work during holidays and breaks
  • Start Date:

Early September (after start of Junior year)
NA
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits
  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits
  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Apply