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It Support Engineer Jobs in Wisconsin (NOW HIRING)

IT Support Technician

Milwaukee, WI · On-site

$23 - $28/hr

The IT Support & Systems Technician provides hands‑on technical support across office, warehouse, and manufacturing environments. This role serves as the first point of contact for IT issues and ...

New

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Associate's degree in information technology or a related field required; Bachelor's degree preferred. CompTIA A+ certification accepted in lieu of degree. * 3+ years of progressive IT support ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

It Support Engineer information

See Wisconsin salary details

$32.8K

$66.5K

$107.5K

How much do it support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for it support engineer in Wisconsin is $66,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,700.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Wisconsin? The most popular types of It Support Engineer jobs in Wisconsin are:
What are popular job titles related to It Support Engineer jobs in Wisconsin? For It Support Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Wisconsin look for? The top searched job categories for It Support Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Support Engineer jobs? Cities in Wisconsin with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in WI? For It Support Engineer jobs in WI, the most frequently searched job titles are:
Infographic showing various It Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $66,487 per year, or $32 per hour.

IT Support Technician

MPE-Inc

Milwaukee, WI • On-site

$23 - $28/hr

Full-time

Posted 3 days ago

New


Job description

Job Summary:

The IT Support & Systems Technician provides hands‑on technical support across office, warehouse, and manufacturing environments. This role serves as the first point of contact for IT issues and owns workstation imaging, user onboarding, and asset management. The position works closely with the Information Technology Manager and Network Administrator to ensure reliable IT operations and responsive service delivery. This is a 100% on‑site position.

Essential Duties and Responsibilities:

  • Provide first‑level technical support to employees across all departments, including office, warehouse, and manufacturing personnel
  • Troubleshoot hardware, software, printers, scanners, and basic networking issues to minimize downtime
  • Respond to help desk tickets and on‑site production‑floor issues in a timely and professional manner
  • Accurately document incidents, troubleshooting steps, and resolutions using the help desk ticketing system
  • Escalate complex or unresolved issues to senior IT staff as appropriate

Workstation Imaging and Deployment

  • Own the imaging, configuration, and deployment of desktop and laptop systems
  • Maintain standardized workstation images and deployment procedures
  • Prepare equipment for new hires, replacements, and lifecycle refreshes
  • Coordinate with the Information Technology Manager on updates and improvements to images

User Onboarding

  • Own execution of IT onboarding activities
  • Configure user devices, software access, and required peripherals
  • Verify access and system readiness for employees on their first day
  • Coordinate with the Network Administrator as needed for access requiring elevated permissions

Asset Management

  • Maintain accurate inventory of IT hardware and assigned equipment
  • Track asset assignments, lifecycle status, replacements, and dispositions
  • Coordinate equipment staging, reassignment, and refresh activities
  • Assist with audits and reporting related to IT assets and licensing

Systems and Infrastructure Support

  • Support office, warehouse, and production‑floor systems including PCs, kiosks, scanners, label printers, and peripherals
  • Assist the Network Administrator with routine infrastructure and system support tasks
  • Identify, document, and report network‑related or system‑wide issues

Security and Compliance Support

  • Follow established IT security policies and procedures
  • Assist with endpoint patching, updates, and basic security tasks
  • Report potential security incidents, vulnerabilities, or anomalies

Documentation and Process Improvement

  • Follow documented IT standards and procedures
  • Contribute updates to SOPs, user guides, and technical documentation
  • Recommend improvements to workflows, tools, or support processes

Education

  • High school diploma or GED
  • Formal or informal training in Information Technology, computer systems, or related technical areas, including coursework, certifications, self‑study, or hands‑on experience

Certifications (preferred)

  • CompTIA Network+
  • Microsoft 365 Fundamentals
  • Other foundational IT certifications

Physical and Mental Demands

  • Continuous: Hearing, seeing, computer use
  • Frequent: Reading, comprehension, reasoning, decision making, walking between work areas
  • Occasional: Carrying, standing, lifting equipment up to 30 pounds, crouching

Work Environment

  • Combination of office, warehouse, and manufacturing production environments
  • Moderate to loud noise levels when working in production areas
  • 100% on‑site position