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It Support Engineer Jobs in Milwaukee, WI (NOW HIRING)

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

Brenntag

IT Support Engineer L1

Wauwatosa, WI

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

mcw

IT Support Tech

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

New

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in ... Associate degree or equivalent coursework in computer science, engineering or information science ...

maysteel

IT Support Specialist II

Allenton, WI

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

MPE-Inc

IT Support Technician

Milwaukee, WI · On-site

$23 - $28/hr

The IT Support & Systems Technician provides hands‑on technical support across office, warehouse, and manufacturing environments. This role serves as the first point of contact for IT issues and ...

The Scan Group

Be Seen First

IT Generalist / IT Support Specialist

Waukesha, WI · On-site

$24 - $32/hr

IT Generalist / IT Support Specialist We're looking for a hands-on IT Generalist to support our growing printing and fulfillment company. This is a great opportunity for someone who enjoys being the ...

Urgent

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

U.S. Navy

IT Support Specialist

Pewaukee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Milwaukee, WI

It Support Engineer information

See Milwaukee, WI salary details

$32K

$64.9K

$104.9K

How much do it support engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it support engineer in Milwaukee, WI is $64,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $74,900.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Milwaukee, WI?

For It Support Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Milwaukee, WI look for?

The top searched job categories for It Support Engineer jobs in Milwaukee, WI are:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,899 per year, or $31.2 per hour.

IT Support Engineer L1

Brenntag AG

Wauwatosa, WI • On-site

Full-time

Medical, Retirement

Re-posted 28 days ago

Job description

Your Role
KEY RESPONSIBILITIES
Technical Support & Troubleshooting
  • Troubleshoot software problems across the Windows environment, including OS-level issues, application errors, and configurations
  • Assist with network connectivity issues (Wi-Fi, VPN, LAN)
  • Perform basic Active Directory tasks: password resets, account unlocks, user provisioning
  • Support onboarding and offboarding processes including equipment setup and decommissioning

Ticketing & Documentation
  • Log, track, and manage all support requests and incidents in the ticketing system (ServiceNow, Jira Service Management, or equivalent)
  • Accurately document troubleshooting steps, resolutions, and recurring issues
  • Escalate unresolved or complex issues to Level 2/Level 3 support with full documentation
  • Contribute to and maintain the internal knowledge base

Customer Service & Communication
  • Deliver courteous, clear, and professional support to end users in person, via phone, email, and remote tools
  • Set and manage user expectations regarding resolution timelines
  • Follow up on open tickets to ensure user satisfaction and timely closure
  • Act as a calm, reliable point of contact during technical disruptions

Your Profile
Education & Experience
  • High school diploma or GED required; Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are flexible with this, the person can have IT licenses as well, or experience will count as well.
  • 1-2 years of experience in a help desk, IT support, or desktop support role
  • Equivalent combination of education and hands-on experience will be considered

Skills
  • Proficiency in troubleshooting Windows 10/11 environments; macOS experience a plus
  • Hands-on experience with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar)
  • Familiarity with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
  • Basic understanding of networking concepts: DNS, DHCP, TCP/IP, VPN
  • Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop)
  • Strong verbal and written communication skills
  • Ability to explain technical concepts clearly to non-technical users
  • Excellent time management and ability to prioritize multiple open tickets
  • Patient, empathetic, and professional demeanor under pressure
  • Self-motivated with a desire to learn and grow within IT

Additional Qualifications
  • CompTIA A+, CompTIA Network+, or ITIL Foundation certification
  • Bilingual (English/French) a plus for the Montreal location
  • Experience in a corporate or enterprise IT environment

Our Offer
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)

INTERESTED?
We look forward receiving your application.
Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team

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