... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
Quick apply
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
Quick apply
... Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT. Key Responsibilities * Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise ...
Site IT Lead
Calgary, AB · On-site
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering ... The Project Information Technology Specialist is responsible for supporting and administering the ...
Site IT Lead
Calgary, AB · On-site
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering ... The Project Information Technology Specialist is responsible for supporting and administering the ...
L1 Support Hero
CA$45K - CA$60K/yr
Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.
L1 Support Hero
CA$45K - CA$60K/yr
Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.
Lead or support vendor negotiations, escalations, and performance improvement initiatives. People ... Bachelor's degree in Computer Science, Information Technology, Business, Engineering, or a related ...
Lead or support vendor negotiations, escalations, and performance improvement initiatives. People ... Bachelor's degree in Computer Science, Information Technology, Business, Engineering, or a related ...
Manager, IT Systems
Calgary, AB · On-site
We are seeking a Manager, IT Systems to join our IT team. This role is available to candidates ... In this role, you'll lead a team of integration and automation engineers who eliminate friction ...
Manager, IT Systems
Calgary, AB · On-site
We are seeking a Manager, IT Systems to join our IT team. This role is available to candidates ... In this role, you'll lead a team of integration and automation engineers who eliminate friction ...
IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
The Information Technology Division requires one (1) Help Desk Analyst to provide first level/first point of contact IT support for the Edmonton Police Service. The successful candidate will exercise ...
IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
The Information Technology Division requires one (1) Help Desk Analyst to provide first level/first point of contact IT support for the Edmonton Police Service. The successful candidate will exercise ...
IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
The Information Technology Division requires one (1) Help Desk Analyst to provide first level/first point of contact IT support for the Edmonton Police Service. The successful candidate will exercise ...
IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
The Information Technology Division requires one (1) Help Desk Analyst to provide first level/first point of contact IT support for the Edmonton Police Service. The successful candidate will exercise ...
As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
As a part of the team, the individual will have support responsibility for business users ... The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years ...
CyberArk Support Engineer
Calgary, AB · Hybrid
CA$84K - CA$134K/yr
... IDS), IT Operations, Learning Agility, Malware Analysis, Malware Detection Tools {+ 16 more ... While AI supports parts of our recruitment process, final hiring decisions always involve human ...
CyberArk Support Engineer
Calgary, AB · Hybrid
CA$84K - CA$134K/yr
... IDS), IT Operations, Learning Agility, Malware Analysis, Malware Detection Tools {+ 16 more ... While AI supports parts of our recruitment process, final hiring decisions always involve human ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Quick apply
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... engineering teams. This position is responsible for scoping requirements, troubleshooting ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
Quick apply
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
... Opportunity: IT Server Operations Linux/Windows Support role will support all aspects Linux ... Supporting Oracle ExaCC and engineered systems * Managing SAP HANA cloud and on-premises ...
It Support Engineer information
What is an IT Support Engineer?
IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.
What are the key skills and qualifications needed to thrive as an IT Support Engineer?
To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.
What are some common challenges IT Support Engineers face, and how can they effectively address them?
IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.
What is the difference between It Support Engineer vs Network Support Technician?
| Aspect | It Support Engineer | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, remote support, on-site troubleshooting | Network infrastructure, server rooms, on-site network support |
| Employer & Industry | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search/Comparison | Yes | Yes |
The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.
What are the most commonly searched types of It Support Engineer jobs in Alberta?
The most popular types of It Support Engineer jobs in Alberta are:
What job categories do people searching It Support Engineer jobs in Alberta look for?
The top searched job categories for It Support Engineer jobs in Alberta are:
What are popular job titles related to It Support Engineer jobs in AB?
For It Support Engineer jobs in AB, the most frequently searched job titles are:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 29 days ago
Job description
Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.
These roles are designed for mid- to senior-level professionals who are ready to lead initiatives, improve service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT.
Key Responsibilities- Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
- Design, implement, and optimize secure, scalable environments (on-premises, hybrid, and cloud)
- Improve service performance through incident, problem, and change management aligned to ITIL practices
- Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
- Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
- Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
- Drive automation and standardization to improve reliability, reduce manual effort, and support continuous improvement
- Support compliance-aligned delivery where required (e.g., privacy and security controls, audit support, regulated environments)
- Mentor junior colleagues and contribute to technical standards, governance, and best practices
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience)
- Typically 5-10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
- Practical experience with relevant tools and platforms, such as:
- Cloud: AWS, Azure, and/or Google Cloud
- Identity and access: Active Directory/Entra ID (Azure AD), SSO/MFA, RBAC
- ITSM: ServiceNow, Jira Service Management, or similar
- Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
- Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
- Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
- Strong troubleshooting skills, stakeholder communication, and documentation capability
- Professional working proficiency in English (written and verbal); French is an asset for some roles/regions
- Eligibility to work in Canada and willingness to complete role-appropriate pre-employment screening where required
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development