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It Program Director Jobs in Arizona (NOW HIRING)

Director, IT Support

Tucson, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director of IT Support is responsible for leading the strategic direction and daily operations of the IT support function across all company locations, including 550+ stores, regional offices ...

Director, IT Support

Tucson, AZ · On-site

$120 - $180/hr

The Director of IT Support is responsible for leading the strategic direction and daily operations of the IT support function across all company locations, including 550+ stores, regional offices ...

Program Director

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Proficient using technology as a tool to maximize productivity and quality * Build collaborative ... information, veteran or military status, citizenship status, or any other characteristic protected ...

Facilitates the flow of information and maximizes effective communication throughout the program ... Manages direct reports in conjunction with the company and hospital HR departments. This includes ...

Program Director

Flagstaff, AZ · On-site

$88.40 - $116.40/hr

Facilitates the flow of information and maximizes effective communication throughout the program ... Manages direct reports in conjunction with the company and hospital HR departments. This includes ...

Facilitates the flow of information and maximizes effective communication throughout the program ... Manages direct reports in conjunction with the company and hospital HR departments. This includes ...

Program Director

Flagstaff, AZ · On-site

$88.40 - $116.40/hr

Facilitates the flow of information and maximizes effective communication throughout the program ... Manages direct reports in conjunction with the company and hospital HR departments. This includes ...

Director of Information Technology

Phoenix, AZ · On-site

$160 - $170/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Director of Information Technology, you will be responsible for delivering a reliable and ... Employee Assistance Program (EAP) Employee referral program Commuter benefits * Product discounts ...

Program Director

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Proficient using technology to maximize productivity and quality. * Build collaborative and ... condition, genetic information, veteran or military status, citizenship status, or any other ...

Director of Information Technology

Phoenix, AZ · On-site +1

$160K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Director of Information Technology, you will be responsible for delivering a reliable and ... Employee Assistance Program (EAP) * Employee referral program * Commuter benefits* * Product ...

Program Director

Phoenix, AZ · On-site

  • Retirement

  • PTO

Program Director, IDD Services Have you been looking for a fantastic role to continue your career ... information, veteran status, citizenship, or any other characteristic protected by law.

Program Director

Phoenix, AZ · On-site

  • Retirement

  • PTO

Program Director, IDD Services Have you been looking for a fantastic role to continue your career ... information, veteran status, citizenship, or any other characteristic protected by law.

Program Director

Phoenix, AZ · On-site

  • Retirement

  • PTO

Program Director, IDD Services Have you been looking for a fantastic role to continue your career ... information, veteran status, citizenship, or any other characteristic protected by law.

Program Director - Aviation

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Controls & Technology * Direct implementation and ongoing use of the Program Management Information System (PMIS), leveraging tools such as Oracle Unifier and Oracle Primavera P6 for real ...

Director of IT

Mesa, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Information Technology serves as both the strategic architect and hands-on ... concierge program, partner benefits site, and professional education platform - reducing ...

Showing results 21-40

It Program Director information

See Arizona salary details

$27.5K

$72.9K

$127.7K

How much do it program director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it program director in Arizona is $72,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $86,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Program Director, and why are they important?

To thrive as an IT Program Director, you need extensive experience in IT management, strategic planning, and a relevant degree—often accompanied by certifications like PMP or ITIL. Familiarity with program management software, enterprise resource planning (ERP) systems, and cybersecurity tools is typically required. Outstanding leadership, communication, and problem-solving abilities are critical for motivating teams and managing complex initiatives. These skills are essential to ensure programs are delivered on time, within budget, and aligned with organizational goals.

What qualifications do you need to be an IT Program Director?

An IT Program Director typically needs a bachelor's degree in computer science, information technology, or a related field, along with extensive experience managing large technology projects and teams. Certifications such as PMP or PgMP and strong leadership, communication, and strategic planning skills are also important for the role.

Which IT Program Director job is the highest paid?

The highest-paid IT Program Director roles are typically found in large corporations or industries such as finance, technology, and healthcare, where they oversee complex projects and strategic initiatives. Salaries can exceed $150,000 annually, especially with extensive experience, certifications like PMP or PgMP, and strong leadership skills. Compensation varies based on company size, location, and individual expertise.

Is IT hard to become an IT Program Director?

Becoming an IT Program Director typically requires extensive experience in information technology, project management, and leadership, often including a background in managing complex projects and teams. Relevant certifications like PMP or PgMP and strong technical knowledge can also be important. The role demands a combination of technical expertise, strategic thinking, and communication skills, making it a challenging but attainable career path for experienced IT professionals.

What are some common challenges IT Program Directors face when managing large-scale technology initiatives?

IT Program Directors often encounter challenges such as aligning cross-functional teams, managing shifting project scopes, and balancing competing priorities among stakeholders. They must ensure effective communication across technical and non-technical groups, and adapt quickly to changes in technology or business requirements. Proactive risk management, strong leadership, and the ability to foster collaboration are crucial for successfully delivering complex programs on time and within budget.

What is an IT Program Director?

IT Program Directors are senior professionals responsible for overseeing and managing large-scale information technology programs within an organization. They coordinate multiple projects, align them with business goals, and ensure that resources, timelines, and budgets are effectively managed. IT Program Directors provide leadership to project managers, communicate with stakeholders, and ensure the successful delivery of complex IT initiatives. Their role is critical in driving technology transformation and achieving organizational objectives.

What are the most commonly searched types of It Program jobs in Arizona?

The most popular types of It Program jobs in Arizona are:

What are popular job titles related to It Program Director jobs in Arizona?

For It Program Director jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for It Program Director jobs?

Cities in Arizona with the most It Program Director job openings:

Director, IT Support

Mister Car Wash

Tucson, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Mister Car Wash rating

7.0

Company rating: 7.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

168th of 367 rated vehicle maintenance


Job description

Mister Car Wash is rewriting the rules of the car wash industry. Headquartered in Tucson, Arizona, we are the nation's largest and fastest growing multibillion dollar car wash company with over 500 car washes in 21 states!
We wash cars for the fun of it. We put people first. We help turn jobs into careers.
We're currently seeking a Director of IT Support to join our Headquarters team!
The Director of IT Support is responsible for leading the strategic direction and daily operations of the IT support function across all company locations, including 550+ stores, regional offices, and headquarters. This role ensures the delivery of high-quality technical support services, oversees the performance of support teams, and drives continuous improvement in service delivery. The Director partners with business leaders and IT leadership to align support operations with organizational goals and to enhance the end-user experience.
This role also leads the team that deploys Point of Sale technology in new stores and acquisitions for the largest company in a fast-growing industry. This includes working closely with other departments like Construction and Facilities Maintenance to ensure installation scheduling is timely and efficient.
What You Will Do:
Culture & Customer Experience Leadership:
  • Champion a customer-centric mindset throughout the IT support organization, cultivating a mentality that prioritizes user satisfaction and experience.
  • Build and sustain a culture of belonging where all team members feel valued, empowered, and motivated.
  • Foster a sense of urgency and initiative across the team, encouraging proactive problem-solving and continuous ownership of support outcomes.
  • Model exceptional customer service and hold the team accountable to the highest standards of service delivery.

IT Support Strategy & Leadership:
  • Develop and implement the IT support strategy to ensure scalable, efficient, and customer-focused service delivery.
  • Lead and mentor IT support teams, fostering a culture of accountability, collaboration, and continuous improvement.
  • Define and monitor key performance indicators (KPIs) to measure support effectiveness and user satisfaction.

Operations & Service Management:
  • Oversee daily IT support operations, including a remote service desk team, field support, and escalation management.
  • Ensure timely resolution of incidents and service requests across all business units.
  • Manage vendor relationships and service level agreements (SLAs) for support-related services.
  • Lead a team of Integration Technicians responsible for installing IT systems in new store builds and acquisitions as well as migrating any necessary data.

Process Improvement & Technology Enablement:
  • Utilize data and reporting to continually find areas to improve service desk effectiveness.
  • Identify opportunities to improve support processes, tools, and workflows, including AI chatbots leveraging a knowledge base
  • Implement automation and self-service solutions to enhance efficiency and user empowerment.
  • Collaborate with infrastructure and application teams to ensure seamless support for new technologies.

Stakeholder Engagement & Communication:
  • Serve as the primary liaison between IT support and business units, ensuring alignment with organizational needs.
  • Collaborate with Store Operations to ensure the Service Desk is focusing on the most impactful items to improve the customer and team member experience.
  • Communicate support performance, initiatives, and improvements to executive leadership.
  • Lead change management efforts related to IT support services.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field required.
  • Master's degree or MBA preferred.

Experience:
  • Minimum of 8 years of experience in IT support or service management, with at least 5 years in a leadership role.
  • Experience managing multi-site or enterprise-level support operations.
  • Familiarity with ITIL practices and service management platforms (e.g., ServiceNow, Jira Service Management).
  • Experience with Point of Sale installations in retail or restaurant locations.
  • ITIL Foundation, HDI Support Center Director, or similar certifications.

Knowledge, Skills, & Abilities:
  • Demonstrated expertise in IT support operations and service delivery.
  • Ability to operate at both strategic and operational levels, balancing long-term improvements with immediate business needs.
  • Strong leadership and team development skills.
  • Excellent communication and stakeholder management abilities.
  • Proficiency in ITSM tools and reporting.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strategic thinker with a hands-on approach to problem-solving.
  • Commitment to delivering exceptional customer service.
  • Ability to travel to visit stores 3-5 times per year.

What motivates our team:
  • Excellent Benefits including medical, vision, dental, PTO, 401k, etc.
  • Career Progression with a high growth.
  • Modern office space in the heart of downtown Tucson.
  • On-site Fitness Gym and Bike Share.
  • Employee Game Room and Lounge.
  • Free Unlimited Wash Club Membership.

It's your time to SHINE! Join the Mister Car Wash team today!
Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We participate in the E-Verify system nationwide.

What Mister Car Wash employees say

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About Mister Car Wash

Sourced by ZipRecruiter

Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucson, AZ, US

Year founded

1969

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