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It Problem Manager Jobs in Texas (NOW HIRING)

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

System One

IT Assurance Manager

The Woodlands, TX · On-site

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are ... Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and ...

NTT DATA Services

IT Release Manager - Remote

Dallas, TX · Remote

$75K - $147K/yr

We are currently seeking a IT Release Manager - Remote to join our team in Dallas, Texas (US-TX), ... Strong organizational, analytical, problem-solving, and time-management skills. * Excellent written ...

NTT DATA Services

IT Release Manager - Remote

Dallas, TX · Remote

$75K - $147K/yr

We are currently seeking a IT Release Manager - Remote to join our team in Dallas, Texas (US-TX), ... Strong organizational, analytical, problem-solving, and time-management skills. * Excellent written ...

NTT DATA Services

IT Release Manager - Remote

Dallas, TX · On-site +1

$75K - $147K/yr

We are currently seeking a IT Release Manager - Remote to join our team in Dallas, Texas (US-TX), ... Strong organizational, analytical, problem-solving, and time-management skills. * Excellent written ...

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Showing results 21-40

All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Texas

It Problem Manager information

See Texas salary details

$18.6K

$69.6K

$128.6K

How much do it problem manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it problem manager in Texas is $69,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $83,800.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are popular job titles related to It Problem Manager jobs in Texas?

For It Problem Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching It Problem Manager jobs in Texas look for?

The top searched job categories for It Problem Manager jobs in Texas are:

What cities in Texas are hiring for It Problem Manager jobs?

Cities in Texas with the most It Problem Manager job openings:

It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $69,611 per year, or $33.5 per hour.

IT Assurance Manager

System One

The Woodlands, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Title: IT Assurance Manager Location: The Woodlands (onsite daily) Direct Hire Summary We are seeking an experienced, hands-on Manager to lead IT Audit, IT SOX, and IT Risk initiatives for a rapidly growing, publicly traded construction client in The Woodlands. Reporting to the Director of Assurance, this individual will serve as a working leader responsible for assessing technology risks, evaluating IT controls, supporting the SOX compliance program, and strengthening the organization’s overall IT control environment. The ideal candidate will bring a strong combination of IT audit, SOX compliance, IT risk management, technology consulting, and systems implementation experience. This role will partner closely with Finance, Operations, IT, and business stakeholders to identify risks, evaluate controls, recommend improvements, and support the successful implementation of new technologies and processes. The successful candidate will be comfortable operating in a complex, decentralized environment and will have the ability to move between strategic planning and hands-on execution. Essential Duties and Responsibilities

  • Lead and execute IT audit engagements across technology infrastructure, applications, business processes, and IT operations.
  • Manage and support the annual IT SOX compliance program, including IT General Controls (ITGC), control testing, remediation, and reporting.
  • Perform IT risk assessments and leverage risk trends to develop and prioritize the annual IT audit plan.
  • Evaluate the design and operating effectiveness of IT controls and identify opportunities to strengthen the overall control environment.
  • Partner with business and technology control owners to identify control gaps, develop remediation plans, and monitor corrective actions through completion.
  • Provide guidance and assurance oversight for the implementation of new systems, applications, and technology solutions.
  • Assess technology governance, cybersecurity practices, data management, business continuity, change management, access controls, and other key IT risk areas.
  • Develop and present audit findings, risk assessments, KPIs, and recommendations to senior leadership.
  • Translate complex technology and control issues into clear, actionable business recommendations.
  • Collaborate with IT, Finance, Operations, and other cross-functional stakeholders to improve processes while minimizing disruption to the business.
  • Lead and develop audit team members, including reviewing workpapers, providing feedback, and identifying opportunities for professional development.
  • Enhance IT audit methodologies, frameworks, and processes to support a scalable and sustainable assurance function.
  • Support special projects, system implementations, process assessments, and other organizational initiatives as needed.
  • Monitor emerging technology and cybersecurity risks and assess their potential impact on the organization.
  • Promote continuous improvement across IT governance, risk management, compliance, and internal controls.
Qualifications / Key Attributes
  • Strong understanding of IT audit, IT SOX, IT General Controls, IT risk management, and internal control frameworks.
  • Ability to assess complex technology and business processes, identify risks, evaluate controls, and develop practical recommendations.
  • Strong understanding of technology environments, including enterprise applications, ERP systems, data management, IT service management, and application security.
  • Demonstrated ability to lead audit projects and manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and emerging risks.
  • Ability to communicate complex IT and risk matters effectively to both technical and non-technical stakeholders.
  • Strong curiosity and interest in cybersecurity, technology trends, and emerging IT risks.
  • Strategic thinker who is equally comfortable rolling up their sleeves and executing the work.
  • Strong project management and organizational skills.
  • High integrity, sound judgment, and ability to operate independently.
  • Proactive, solutions-oriented mindset with the ability to influence stakeholders without direct authority.
  • Comfortable working in an evolving, decentralized organization with a high degree of ambiguity.
  • Strong relationship-building and cross-functional collaboration skills.
Education and/or Experience
  • Bachelor’s degree in Information Systems, Accounting, Computer Science, Business, or related field.
  • 8+ years of progressive experience in IT Audit, IT Risk, IT SOX, IT Compliance, Technology Consulting, or a combination thereof.
  • Experience with public accounting, consulting, or internal audit preferred.
  • Experience leading IT audit or risk assessments and supervising audit resources preferred.
  • Experience with enterprise applications, ERP implementations, IT governance, or technology transformation strongly preferred.
  • CISA, CIA, CPA, CISSP, or other relevant certification preferred.
Technology Experience Experience with enterprise technology environments, including:
  • ERP systems and enterprise applications
  • IT General Controls / SOX
  • Application security and access controls
  • Change management / SDLC
  • Business continuity and disaster recovery
  • IT service management
  • Data governance and data classification
  • Risk management platforms
  • Technology implementations and system integrations
  • Microsoft Office, Excel, PowerPoint, and data visualization tools

Communication Skills Excellent written, verbal, interpersonal, and presentation skills are required. The ability to communicate audit findings, technology risks, control deficiencies, and recommendations clearly to executive leadership and business stakeholders is critical. Work Environment This position operates in a dynamic, fast-growing organization where priorities may evolve quickly. The Manager will interact regularly with IT, Finance, Operations, business leaders, and external stakeholders and should be comfortable balancing independent work with significant cross-functional collaboration. If you're a Senior or Lead Analyst ready to take the next step into leadership, this could be the opportunity you've been waiting for! Apply today!

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #209-Rowland Houston

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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