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OSTechnical

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IT Support Level III Lead

Orange, CA · On-site

$38 - $48/hr

This position offers clear advancement into IT leadership/management . Must-Have Skills & Experience (Required) · 5+ years of hands-on experience in Level II/III IT Support roles within enterprise ...

IT America Inc

ServiceNow Architect

Louisville, KY · On-site

$68.50 - $86.25/hr

Work onsite with infrastructure, operations, and IT leadership teams Required Skills & Experience: * 10+ years of hands-on ServiceNow development and architecture experience * Strong expertise in ...

PrePass

M365 & AI Administrator

Phoenix, AZ

Working under the direction of IT leadership, you will manage technical settings that govern Copilot functionality, access, and licensing. This role focuses on executing established policies while ...

Ross Stores

Senior IT Financial Analyst

Dublin, CA

$81K - $121K/yr

The IT Sr. Financial Analyst will report to the IT Finance Manager and will partner closely with IT Leadership, external business partners as well as various Finance functions across the organization.

Prequel Solutions

Project Manager

Pittsburgh, PA

Partner with IT leadership to define program goals and objectives aligned with organizational strategy. * Establish and communicate program governance and key performance indicators (KPIs). Project ...

Stifel

Technology Office & Workforce Admin

Memphis, TN · Hybrid

$18.75 - $25.75/hr

Manage calendars and schedule meetings, conference calls, and travel for IT leadership and teams; prepare agendas and coordinate meeting logistics. * Order, track, and maintain office and technology ...

New

Promachbuilt

IT Support Specialist

Statham, GA · On-site

This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business ...

Circle K

Retail Systems Senior Manager BRM

Tempe, AZ · On-site

Serve as a key IT liaison and trusted advisor for business leaders across Store Operations, POS, Payments, and Global Fuel business teams. * Build and maintain strong, long-term relationships with ...

Shawmut

IT Operations Manager

Boston, MA · On-site

$158K - $197K/yr

The IT Operations Manager is a senior operator who sets standards, drives accountability, and partners with peer IT leaders to ensure that the technology our employees rely on every day is reliable ...

nVent

Chief Information Officer

Saint Louis Park, MN · On-site

As the information technology leader for the company, set the mission and vision of the IT organization and technology agenda to develop a business-oriented culture. * Lead the development and ...

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How much do it leadership jobs pay per year?

As of Jul 14, 2026, the average yearly pay for it leadership in the United States is $133,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is the role of IT leadership?

IT leadership involves overseeing an organization's information technology strategy, managing IT teams, and ensuring technology aligns with business goals. They are responsible for implementing systems, managing cybersecurity, and maintaining infrastructure to support operational efficiency.

What is an IT Leadership job?

An IT Leadership job involves guiding and managing technology teams to align IT initiatives with business goals. IT leaders oversee technical strategy, system implementations, cybersecurity, and innovation while ensuring operational efficiency. They collaborate with executives, manage budgets, and drive technology-driven transformations. Strong communication, problem-solving, and strategic thinking skills are essential for success in this role.

What are the main challenges faced by professionals in IT Leadership positions?

Professionals in IT Leadership often face the challenge of balancing daily operational needs with long-term strategic initiatives, such as digital transformation or cybersecurity enhancements. Adapting to rapidly evolving technologies while ensuring legacy systems remain functional and secure can also be demanding. Additionally, effective leadership involves bridging communication between technical teams and non-technical stakeholders, which requires both technical proficiency and strong interpersonal skills. Succeeding in this role means being proactive about industry trends and fostering a culture of innovation and continuous improvement.

What are the key skills and qualifications needed to thrive in the It Leadership position, and why are they important?

IT Leadership roles require a robust understanding of information technology principles, strategic planning, and team management, often supported by a degree in IT or a related field and progressive experience in IT roles. Familiarity with enterprise systems such as ERP, cloud platforms, cybersecurity tools, and certifications like PMP or ITIL are typically valued. Outstanding communication, conflict resolution, and decision-making abilities distinguish top performers in this position. These skills are crucial for aligning technology initiatives with business goals, leading diverse teams, and driving digital transformation.

What jobs in the US pay $300,000 a year?

In IT leadership, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and senior IT executives can earn $300,000 or more annually, especially in large organizations or with extensive experience and advanced certifications. These positions often require strategic oversight, strong technical expertise, and leadership skills, and compensation may include bonuses and stock options.

What jobs pay $500,000 a year in the US?

In IT leadership, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and senior executive positions can reach or exceed $500,000 annually, especially in large organizations or tech companies. These roles typically require extensive experience, strategic skills, and often involve overseeing large teams, budgets, and technology initiatives.

What is the highest paid IT job?

The highest paid IT jobs are typically executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior-level positions earning salaries often exceeding $200,000 annually. Specialized roles like IT Directors, Cloud Architects, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.
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What cities are hiring for It Leadership jobs? Cities with the most It Leadership job openings:
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It Leadership jobs near you
Infographic showing various It Leadership job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $133,749 per year, or $64.3 per hour.
IT Support Level III Lead

IT Support Level III Lead

OSTechnical

Orange, CA • On-site

$38 - $48/hr

Contractor

Medical, Dental, Vision, PTO

Re-posted 6 days ago

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Job description

Job Opportunity: Lead IT Support Level III

Location: Orange, CA
Job Type: Contract-to-Hire
Work Schedule: Hybrid (after initial onboarding/trust period)
Compensation: Competitive, based on experience

Overview

We are actively seeking a highly experienced IT Support Level III professional to join a dynamic End User Support team. This role is a critical position acting as the right hand to the IT Director, supporting national IT operations and ensuring seamless end-user experiences.

You will serve as the key escalation point and operational lead, bridging leadership with Helpdesk and Desktop Support teams. This position offers clear advancement into IT leadership/management.

Must-Have Skills & Experience (Required)

·        5+ years of hands-on experience in Level II/III IT Support roles within enterprise environments

·        Expert-level troubleshooting of Windows OS (Windows 10/11) in corporate environments

·        Strong, hands-on experience supporting Microsoft 365 (Office 365) including:

o   Outlook (profile issues, connectivity, performance, mailbox troubleshooting)

o   Teams (audio/video, login, integration issues)

o   OneDrive & SharePoint (sync issues, permissions, access)

o   Exchange Online (mail flow, mailbox access, configuration)

·        Proven ability to resolve complex end-user issues across hardware, software, and network layers

·        Experience serving as the primary escalation point for advanced technical issues

·        Strong expertise in ticket queue management, prioritization, and SLA enforcement

·        Hands-on experience with Active Directory (user accounts, group policies, permissions)

·        Experience with ITSM/ticketing systems (ServiceNow, Jira, or similar)

·        Ability to lead, mentor, or oversee Helpdesk/Desktop Support staff

·        Strong documentation and process improvement mindset

·        Excellent communication skills with the ability to interface with executives and technical teams

Key Responsibilities

·        Serve as the primary escalation point for Level II and Level III end-user support issues

·        Provide day-to-day oversight of Helpdesk and Desktop Support teams

·        Manage and prioritize ticket queues to ensure timely resolution and SLA compliance

·        Troubleshoot and resolve complex Windows and Microsoft 365 end-user issues

·        Act as a bridge between IT leadership and support teams, ensuring alignment and communication

·        Keep the IT Director informed on team performance, risks, and operational updates

·        Lead by example with hands-on technical support and user issue resolution

·        Identify and implement process improvements and efficiencies within support operations

What Sets You Apart

·        Proven ability to own and drive issue resolution in high-pressure environments

·        Leadership mindset with readiness to step into a management role

·        Strong ability to mentor and elevate team performance

·        Experience supporting multi-site or national organizations

·        High level of accountability, organization, and follow-through

Why Join This Opportunity?

·        Clear path to IT leadership/management advancement

·        High-visibility role working directly with IT leadership

·        Opportunity to influence and improve national End User Support operations

·        Collaborative, fast-paced, and growth-oriented environment