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It Help Desk Jobs in Quebec (NOW HIRING)

Grab tools, prep for jobs, and be the MVP of "having what we need when we need it" * Help document ... Work outdoors instead of behind a desk * Gain hands-on technical skills * Be part of a supportive ...

Diplôme universitaire en informatique ou dans un autre domaine connexe aux technologies de l'information requis. • * Titre professionnel CISA, CIA, Atout • Minimum de 2 à 4 ans d'expérience ...

Help create and execute the IT strategy and build effective initiatives that support the company goals * Manage and lead the IT Team by providing clear direction and objectives, support, mentoring ...

... help get us there. For more information about Coke Canada Bottling and our products, visit ... Internal title - IT Support Technician About This Opportunity We are recruiting for an IT Support ...

... help get us there. For more information about Coke Canada Bottling and our products, visit ... Internal title - IT Support Technician About This Opportunity We are recruiting for an IT Support ...

Avoir un coffre d'outils Give meaning to your career and help us make a difference: become a transformation champion! Follow us on LinkedIn Thank you for your interest in joining our team. Please ...

As an IT Support I, you will be the first point of contact for day-to-day technical support, helping teammates resolve issues quickly and ensuring they have the tools they need to do their best work.

As an IT Analyst - ModernOPS, you will play a key role in ensuring the stability, performance, and ... Artificial intelligence is accessible to everyone, helping increase personal effectiveness and ...

As an IT Analyst - ModernOPS, you will play a key role in ensuring the stability, performance, and ... Artificial intelligence is accessible to everyone, helping increase personal effectiveness and ...

You will be joining a market leader with over 40 years of experience to help you elevate your ... Support stakeholders in understanding and adapting to changes resulting from IT projects. ...

You will be joining a market leader with over 40 years of experience to help you elevate your ... Support stakeholders in understanding and adapting to changes resulting from IT projects. * ...

Creates and maintains knowledgebase documents within the IS Help Desk application for both IS and ... College Diploma or University Degree (BA Information Technology, or related field) Work Experience ...

Showing results 21-40

It Help Desk information

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and using tools like ticketing systems. They offer valuable experience in customer service, technical skills, and understanding IT environments, making them a good starting point for a career in IT.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What are the most commonly searched types of It Help Desk jobs in Quebec?

The most popular types of It Help Desk jobs in Quebec are:

What are popular job titles related to It Help Desk jobs in Quebec?

For It Help Desk jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Quebec look for?

The top searched job categories for It Help Desk jobs in Quebec are:

Infographic showing various It Help Desk job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 54% Full Time, 32% Part Time, and 13% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Mecanicien de Vehicules Lourds Prime de Signature $7500 + $10k Reinstallation Assistance

Waste Management

Magog, QC • On-site

CA$300/day

Full-time

Re-posted 8 days ago


Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 655 frontline employees who took The Breakroom Quiz

26th of 92 rated recycling and waste


Job description

Pourquoi WM Canada?

Les employes sont au cur de tout ce que nous faisons. 

Des chauffeurs et techniciens aux analystes, gestionnaires et professionnels du bureau central, chaque employe joue un role dans la prestation de services essentiels qui soutiennent les communautes du Canada. 

Que vous soyez en debut de carriere, que vous souhaitiez approfondir votre expertise ou que vous souhaitiez franchir une nouvelle etape vers des postes de direction, vous trouverez chez WM Canada des occasions de batir un avenir a long terme.

Nous investissons dans nos employes en leur offrant de la formation, des possibilites de perfectionnement et des occasions d'epanouissement professionnel, car nous sommes convaincus qu'une carriere reussie se construit, elle ne se trouve pas. En effet, bon nombre de nos dirigeants ont commence leur carriere a des postes de premiere ligne et dans des fonctions techniques, ce qui temoigne de notre engagement a developper les talents en interne.

Developpez votre metier. Construisez votre avenir.

Vos competences sont le moteur de nos activites.

Chez WM Canada, les professionnels des metiers specialises jouent un role essentiel dans l'entretien de l'un des plus grands parcs de vehicules et reseaux de services environnementaux d'Amerique du Nord. Nous investissons dans notre personnel, notre equipement et la formation, car nous savons que les professionnels des metiers specialises constituent le pilier de nos activites. 

Pourquoi les professionnels des metiers specialises choisissent WM

Travailler avec intention  
Contribuez a l'entretien de l'equipement et des infrastructures qui soutiennent les services essentiels partout au Canada.

Equipement de pointe et technologies de diagnostic 
Travaillez avec une technologie de flotte moderne, de l'equipement specialise et des systemes en constante evolution qui vous permettent de maintenir vos competences a jour.

Apprentissage continu 
Accedez a des formations techniques continues, a des certifications et a des possibilites de perfectionnement pour elargir votre expertise.

Parcours professionnels au-dela de l'atelier 
Que vous souhaitiez devenir technicien en chef, superviseur, formateur ou directeur, des possibilites s'offrent a vous pour faire progresser votre carriere.

Stabilite sur laquelle vous pouvez compter 
Rejoignez une organisation bien etablie qui offre un emploi stable, des perspectives a long terme et le soutien d'un chef de file de l'industrie nord-americaine.

Pourquoi les employes restent

  • Remuneration concurrentielle

  • Possibilites d'avancement professionnel

  • Formation technique continue

  • Engagement ferme en faveur de la securite

  • Respect de l'expertise des metiers specialises

Mettez vos competences a profit. Developpez votre carriere. Evoluez avec WM.

Voici le salaire et les avantages que vous obtiendrez en tant que mecanicien :

  • Echelle salariale de $29.02 - $39.53
  • Prime de soir: .75/h
  • Prime de Signature $7,500
  • Reinstallation Assistance $10,000
  • Horaires stables pour assurer votre stabilite financiere
  • Programme de remplacement d'outils
  • Indemnite annuelle de chaussures d'une valeur de $300 
  • Uniformes et EPI fournis
  • Nombreuses possibilites de formation remuneree
  • Un environnement de travail agreable et motivant avec des possibilites de progression de carriere claires
  • Couverture complete des soins de sante, y compris : les soins medicaux, dentaires et oculaires, et une assurance-vie et invalidite de courte duree
  • Regime d'achat d'actions, de retraite et autres

**Veuillez noter que les avantages peuvent varier d'un site a l'autre

WM est la, pour vous aider a batir la meilleure et la plus complete version de vous-meme. 

Horaires et lieu ou vous travaillerez en tant que mecanicien chez WM :

  • Du lundi au vendredi, chaque semaine
  • Demarrage Entre 5 h et 8 h
  • Nous nous engageons a vous proposer des horaires stables pour vous assurer la securite financiere et l'equilibre travail/vie personnelle dont vous avez besoin.
  • L'environnement normal de ce poste est l'atelier de reparation et de maintenance situe sur notre site de transport de Magog.

Voici les principaux details concernant le salaire et les horaires et des informations supplementaires sur ce que vous ferez en tant que mecanicien chez WM. 

Chaque jour, vous reparerez les camions et les equipements qui servent plus de 20 millions de clients en Amerique du Nord. En tant que mecanicien, vous pouvez etre fier de voir un camion sortir de l'atelier, en sachant que votre travail acharne permet de soutenir votre communaute locale. Nos mecaniciens font passer leur carriere au niveau superieur en travaillant sur des equipements qui requierent un haut niveau de competence et de determination. Vous utiliserez des outils et des procedures modernes pour assurer une maintenance exceptionnelle des equipements diesel et de notre flotte croissante de camions au GNC de certains sites.

Voici un plus ample apercu de ce que vous ferez :

  • Inspecter, diagnostiquer et reparer les systemes electriques, hydrauliques, de suspension, de freinage et d'air sur une large gamme de vehicules et d'equipements.
  • Estimer les couts en matiere de temps et de materiel pour les reparations de vehicules et les nouvelles pieces.
  • Effectuer vos travaux dans les delais de reparation standard.
  • Repondre aux appels de service pour les pannes urgentes.
  • Realiser des controles de securite sur les vehicules - la securite de chaque employe et des membres de nos communautes est notre priorite absolue
  • Remplir les documents requis, documenter l'utilisation des pieces et comptabiliser les delais de reparation.
  • Assister les mecaniciens principaux dans la realisation des travaux.
  • Examiner, effectuer ou attribuer les reparations indiquees dans les rapports d'inspection des vehicules des chauffeurs.
  • Maintenir un espace de travail propre et securitaire, conformement aux normes de l'entreprise et de l'OSHA (administration americaine de la sante et la securite professionnelle), et effectuer tous les travaux dans le respect des procedures de securite etablies.

Quelles sont les conditions a remplir pour etre pris en consideration pour le poste de mecanicien?

  • Mecanicien de camions et d'autocars brevete
  • 2 ans d'experience professionnelle pertinente 
  • Un permis de conduire valide, avec un dossier de conduite acceptable
  • Etre age de plus de 18 ans.
  • Etre legalement autorise a travailler au Canada
  • Il est necessaire de remplir les exigences physiques du poste avec ou sans amenagements raisonnables.
  • Reussir le test de depistage des drogues et l'examen physique prealables a l'embauche.

Traits des personnes qui s'epanouissent dans nos equipes :

  • Elles ont l'esprit d'equipe et se preoccupent de tous les membres de l'atelier
  • Elles travaillent de maniere autonome et en equipe
  • Elles aiment la variete - chaque jour apporte un nouveau defi
  • Elles sont determinees a resoudre les problemes.

Environnement de travail et exigences physiques

Les points cles concernant les exigences physiques, les risques physiques et professionnels et l'environnement de travail sont enumeres ci-dessous. Des amenagements raisonnables peuvent etre effectues pour permettre aux personnes ayant un handicap d'exercer les fonctions essentielles du poste. 

  • Il est necessaire pour ce poste de fournir un effort physique qui inclut, sans s'y limiter, le fait d'une part, de frequemment soulever, pousser, tirer, s'accroupir et grimper, d'autre part, de constamment se tenir debout, marcher et saisir, et, enfin, a de rares occasions, de s'asseoir et se tenir en equilibre. 
  • Le mecanicien est frequemment expose a des risques professionnels physiques (coupures, brulures, exposition a des produits chimiques toxiques, etc., et a un environnement physique comportant de la salete, des odeurs, du bruit, des conditions meteorologiques extremes ou des elements similaires; 
  • Ce poste s'effectue tant a l'interieur, c'est-a-dire dans un garage, un atelier ou une usine de biogaz, qu'a l'exterieur, y compris en cas de mauvais temps, de chaleur et d'humidite.

Si cela ressemble a ce que vous recherchez, cliquez sur Postuler maintenant pour commencer votre avenir des aujourd'hui. 

Le taux de remuneration de base prevu pour ce poste est de $29.02/h - $39.53/h. Ce taux represente une estimation de bonne foi pour ce poste. Le salaire specifique propose a un candidat retenu peut etre influence par divers facteurs, notamment l'experience pertinente du candidat, sa formation, ses certifications, ses qualifications et son lieu de travail. 

Conformement aux valeurs d'egalite d'acces a l'emploi et d'action positive de l'employeur, tous les candidats qualifies seront pris en consideration pour l'emploi, independamment de toute consideration de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identite de genre, d'age, de nationalite d'origine, de handicap ou de statut de veteran.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

Wrench with the best! Our technicians are trained to provide superior maintenance on diesel equipment. We care about our technician's safety and show it by demanding solid safety practices of all our technicians and managers. Pride, safety, training, growth, opportunity, great benefits, rewards - check us out, we may be the company for you!

What Waste Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Houston, TX, US