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It Help Desk Jobs in Delaware (NOW HIRING)

Learn It Systems

Title I Teacher

Wilmington, DE · On-site

$27 - $30/hr

Opportunity for extended day and summer hours * 401K Learn It Systems is a national education organization whose mission is to help all children succeed in school and in life. We value team members ...

Learn It Systems

Title I Teacher

Wilmington, DE · On-site

$27 - $30/hr

Opportunity for extended day and summer hours * 401K Learn It Systems is a national education organization whose mission is to help all children succeed in school and in life. We value team members ...

Learn It Systems

Title I Teacher

Wilmington, DE

$27 - $30/hr

Opportunity for extended day and summer hours * 401K Learn It Systems is a national education organization whose mission is to help all children succeed in school and in life. We value team members ...

Learn It Systems

Title I Teacher

Wilmington, DE · On-site

$27 - $30/hr

Opportunity for extended day and summer hours * 401K Learn It Systems is a national education organization whose mission is to help all children succeed in school and in life. We value team members ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

Providing guests with information about the hotel. * Keeping abreast of attractions that may be of ... At Microtel by Wyndham, smart design, modern rooms, and exceptional service help make every stay ...

Essity

IT Onsite Support Specialist

Dover, DE · On-site

Understands how IT solutions are supporting business critical processes for each location supported ... Organization skills to help maintain work space efficiency * Willingness to lead and work with ...

Microtel Inn & Suites

Front Desk

Milford, DE · On-site

$13.75 - $17.25/hr

Providing guests with information about the hotel. * Keeping abreast of attractions that may be of ... At Microtel by Wyndham, smart design, modern rooms, and exceptional service help make every stay ...

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

... contact for our guests and help create a welcoming, memorable oceanfront experience ... information about rooms, rates, amenities, and local attractions Respond promptly and ...

United IT Solutions

Client Partner

Wilmington, DE · On-site

... IT strategy, application / service delivery, leading and building high performance teams and delivering growth. • Align customer and business strategies to help achieve desired results for ...

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All JobsIt Help Desk JobsIt Help Desk Jobs in Delaware

It Help Desk information

See Delaware salary details

$12

$23

$33

How much do it help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it help desk in Delaware is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and using tools like ticketing systems. They offer valuable experience in customer service, technical skills, and understanding IT environments, making them a good starting point for a career in IT.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What are the most commonly searched types of It Help Desk jobs in Delaware?

The most popular types of It Help Desk jobs in Delaware are:

What are popular job titles related to It Help Desk jobs in Delaware?

For It Help Desk jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Delaware look for?

The top searched job categories for It Help Desk jobs in Delaware are:

What cities in Delaware are hiring for It Help Desk jobs?

Cities in Delaware with the most It Help Desk job openings:

It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,195 per year, or $23.2 per hour.

On Call IT Technician - Salisbury, DE/MD - Hiring Now

Geeks on Site

Delmar, DE • On-site

$35/hr

Contractor

Medical

Re-posted 29 days ago

Job description

On-Call IT Field Technician - PC, Mac, POS and TV Mounting
  • Location: Multiple U.S. Cities (Local, Onsite Support)
  • Job Type: Independent Contractor (1099)
  • Pay: $35 per hour (on-site)
  • Schedule: Flexible - You accept jobs based on your availability
Important Note

This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills.

About the Role

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.

Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.

Responsibilities
  • Troubleshoot and repair Windows and macOS issues
  • Resolve WiFi, router, and wired network problems
  • Install and configure printers and scanners
  • Replace or upgrade hardware components
  • Reinstall operating systems using bootable tools
  • Document work and communicate clearly with customers
  • Install and support POS systems and run Cat5e or Cat6 cabling
  • Perform outdoor TV mounting and basic AV setup

Requirements

  • Two or more years of experience in IT support or field service
  • Strong networking and diagnostic skills
  • Reliable transportation and valid driver's license
  • Ability to work independently and provide professional customer service
  • Ability to lift up to 50 lbs
  • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools

Benefits


  • IT and POS work: $35 per hour for time on site
  • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
  • Flexible scheduling - accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely
What to Expect After You Apply
  • Intro Call - A recruiter will contact you for a quick chat
  • Onboarding - Complete paperwork and tax forms electronically
  • Background Check - Mandatory before activation
  • Set Your Availability - You enter your availability in our tech portal
  • Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills

Apply