ZipRecruiter

Log In

1

It Help Desk Intern Jobs in Indiana (NOW HIRING)

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

Zones, LLC is a Global Solution Provider of end-to-end IT solutions, specializing in Digital ... They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

  • Medical

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$24 - $28/wk

  • Medical

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

  • Medical

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers ... What you will do as the Help Desk Support Analyst: The requirements below are representative of the ...

George E. Booth Co.

IT Helpdesk Technician

Greenwood, IN

  • Medical

  • Vision

  • Retirement

  • PTO

The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...

George E. Booth Co.

IT Helpdesk Technician

Greenwood, IN · On-site

  • Medical

  • Vision

  • Retirement

  • PTO

The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...

defi AUTO LLC

Client Support Desk Analyst

Indianapolis, IN · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

Viant

IT Administrator

Fort Wayne, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...

medplast

IT Administrator

Fort Wayne, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Dexter

Information Technology Intern- Summer 2027

Elkhart, IN · On-site

$14.50 - $19.25/hr

As an IT Intern, you will work alongside Dexter's IT team to support technology projects, HelpDesk activities, systems and equipment maintenance, and hardware and software initiatives. You'll gain ...

New

previous page

Showing results 41-60

All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Indiana

It Help Desk Intern information

See Indiana salary details

$8

$16

$24

How much do it help desk intern jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it help desk intern in Indiana is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the most commonly searched types of It Help Desk jobs in Indiana?

The most popular types of It Help Desk jobs in Indiana are:

What are popular job titles related to It Help Desk Intern jobs in Indiana?

For It Help Desk Intern jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Indiana look for?

The top searched job categories for It Help Desk Intern jobs in Indiana are:

What cities in Indiana are hiring for It Help Desk Intern jobs?

Cities in Indiana with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $34,508 per year, or $16.6 per hour.

Help Desk Analyst L1

Zones, LLC

Indianapolis, IN • On-site

$18 - $24.50/hr

Full-time

Re-posted 14 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

Job Summary:
Zones, LLC is a Global Solution Provider of end-to-end IT solutions, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment for their global teams.
Responsibilities:
• Respond to incoming queries from employees via phone, email, or ticketing systems, resolving technical issues related to hardware (e.g., laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network connectivity.
• Perform initial troubleshooting and diagnostics, escalating complex issues to higher-tier IT teams when necessary.
• Assist with onboarding new team members by setting up accounts, configuring devices, and providing basic IT training.
• Maintain accurate records of incidents and resolutions in a service management system (e.g., ServiceNow or similar).
• Support remote and hybrid work environments, ensuring tools like VPNs, collaboration platforms (e.g., Microsoft Teams), and mobile devices function effectively.
• Contribute to knowledge base articles or FAQs to empower self-service solutions for common issues.
• Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support.
• Collaborate with global IT teams to ensure consistent service delivery across regions.
Qualifications:
Required:
• 1-3 years of experience in a help desk or IT support role.
• Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic networking concepts (e.g., Wi-Fi, VPN).
• Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM).
• Strong communication skills, with the ability to explain technical concepts to non-technical users in a clear, patient manner.
• A problem-solving mindset and a passion for delivering excellent customer service.
• Ability to work in a fast-paced, team-oriented environment with a global scope.
Preferred:
• Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish, etc.), given international presence.
Company:
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Founded in 1986, the company is headquartered in Auburn, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

What Zones LLC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply