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It Help Desk Intern Jobs in Indiana (NOW HIRING)

Kirby Risk

Help Desk Specialist

Indianapolis, IN · On-site

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support-helping teammates across the ...

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...

Revel Staffing

IT Technician

Fort Wayne, IN

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

Escalation of help desk tickets. * Work with team and management on escalation of any issues ... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, ... Actively monitor all IT services and address and/or escalate issues * Resolve as many user-reported ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

Fortune Brands

IT Infrastructure Intern

Butler, IN · On-site

$33K - $45K/yr

Company Description The IT Intern - Infrastructure supports the Information Technology department ... Assists with help desk operations by providing hardware and software problem identification through ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

SubsidiarySteel DynamicsOverview This position is responsible for providing IT service desk support ... Duties include answering help desk calls, troubleshooting problems, entering, and monitoring work ...

Elevance Systems Inc

IT Helpdesk Analyst

Lafayette, IN · On-site

Job Summary: An IT Service Desk Analyst provides first-line technical support to employees ... Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Indiana

It Help Desk Intern information

See Indiana salary details

$8

$16

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How much do it help desk intern jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it help desk intern in Indiana is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the most commonly searched types of It Help Desk jobs in Indiana?

The most popular types of It Help Desk jobs in Indiana are:

What are popular job titles related to It Help Desk Intern jobs in Indiana?

For It Help Desk Intern jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Indiana look for?

The top searched job categories for It Help Desk Intern jobs in Indiana are:

What cities in Indiana are hiring for It Help Desk Intern jobs?

Cities in Indiana with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $34,508 per year, or $16.6 per hour.

IT Help Desk & ERP Technician

ISG Enterprises LLC

Indianapolis, IN • On-site

Full-time

Posted 14 days ago

Job description

Description:

The Help Desk and ERP Technician I provides first-level support for hardware, software, network connectivity, user accounts, enterprise applications, and NetSuite users across multiple locations. As a member of a lean IT team within a growing organization, this individual will work closely with business users and IT colleagues, take ownership of a wide range of technical needs, and contribute to improving systems, processes, and the overall employee technology experience. This position offers the opportunity to expand technical and ERP knowledge, gain exposure to a variety of projects, and grow into increased responsibilities as the organization and IT function continue to evolve.

Core Job Responsibilities:

  • Provide first-level technical support for hardware, software, applications, user accounts, network connectivity, and general technology issues across multiple locations.
  • Monitor the help desk queue, prioritize requests, maintain service-level expectations, and document all incidents and resolutions in the ticketing system.
  • Configure, deploy, maintain, upgrade, image, and troubleshoot Windows computers, laptops, mobile devices, printers, scanners, phones, and other workplace technology.
  • Troubleshoot wired and wireless connectivity, VPN access, TCP/IP, DNS, DHCP, and other common network-related issues.
  • Support enterprise applications and services, including Microsoft applications, financial management systems, Adobe PDF tools, document management platforms, endpoint security, antivirus, and VoIP systems.
  • Provide first-level NetSuite support, including troubleshooting, issue resolution, and assistance with navigation, transactions, reporting, permissions, and day-to-day business processes.
  • Assist with NetSuite user administration, including account setup, onboarding and offboarding, access permissions, and security roles.
  • Participate in testing system changes, enhancements, integrations, and configurations while documenting results, processes, known issues, and user instructions.
  • Collaborate with business users, vendors, and the IT team to gather requirements, resolve ERP-related issues, improve workflows, and support ongoing system enhancements.
  • Assist with technical projects, equipment inventory, employee training, data validation, reporting, saved searches, and continuous improvement of IT and ERP processes.


Requirements:
  • 2-5 years experience in IT Support, ERP support, or other related IT role.
  • Experience supporting or using an ERP platform; NetSuite experience is preferred.
  • Excellent customer service, communication, documentation, problem-solving, and collaboration skills.
  • Bachelor’s degree in information technology, computer science, or a related field preferred.
  • Strong understanding of Microsoft Azure or another cloud computing environment.
  • Strong understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VPNs, wired networks, and wireless networks.

Strong working knowledge of Microsoft Windows, desktop hardware, enterprise applications, endpoint security, antivirus, device management, VoIP systems, and document management platforms, with the ability to lift, move, and install workstation equipment