Location: Harrisburg, PA
Salary: $30.00 USD Hourly - $35.00 USD Hourly
Description: Our client is currently seeking a PUC: TAS1 A4 SC2 LT (IT Support/ Help desk Analyst)
IT Support/ Help desk Analyst -
Long-term contract engagement
Hybrid work arrangement with a minimum of 2 days per week onsite/in-office
Contract | 1+ Years
Harrisburg, PA 17120
We are seeking an experienced IT Contractor with a minimum of 2 years' hands-on experience in information technology security and support. This cross-team role will contribute to both our security and help desk operations, ensuring smooth technical support and compliance across the organization.
REQUIRED SKILLS:
Experience in information security related support- 2 years
Experience in helpdesk related support- 2 years
Ability to communicate effectively orally and in writing
Ability to collaborate with peers, between teams, and stakeholders
Experience with Microsoft server and workstation operating systems
Experience with Microsoft O365 products
Experience with incident reporting and support ticketing systems
Experience with network and computer security testing tools
Experience reading and interpreting security logs and reports
Knowledge of industry standards and best practices of information security
Knowledge of business process analysis methods
Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed
Perform related work as required
Strong problem-solving and critical thinking skills
Stays up to date with cybersecurity trends and risks
Experience working with Tenable and Splunk
Excellent communication and collaboration skills
Ability to quickly adapt to changing priorities and technologies
Associate's degree or current certifications within information technology
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