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It Communications Jobs (NOW HIRING)

SAIC

IT Training Specialist

Kings Point, NY

$40K - $80K/yr

Information Technology Subcategory: Knowl/Collab Engr Schedule: Full-Time Shift: Day Job Travel: No ... The ideal candidate is an excellent communicator and quick learner who excels at synthesizing ...

SAIC

IT Training Specialist

Kings Point, NY · On-site

$40K - $80K/yr

The ideal candidate is an excellent communicator and quick learner who excels at synthesizing ... Deliver Microsoft 365 and general IT training during employee onboarding. * Develop quick reference ...

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It Communications information

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How much do it communications jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it communications in the United States is $39.65, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $50.00 per hour, depending on experience, location, and employer.

How does an IT Communications professional typically collaborate with technical and non-technical teams within an organization?

IT Communications professionals play a crucial role in bridging the gap between IT departments and other business units. They translate complex technical information into clear, accessible messages for non-technical stakeholders, ensuring everyone understands project goals, updates, and technical changes. Collaboration often involves working closely with IT project managers, developers, and business leaders to gather information, provide status updates, and create training or support materials. Effective interpersonal skills and adaptability are essential, as the role requires tailoring communications to different audiences and fostering collaboration across diverse teams.

What are the key skills and qualifications needed to thrive as an IT communications specialist?

To thrive as an IT Communications Specialist, you need a strong background in information technology concepts, excellent written and verbal communication skills, and typically a degree in communications, IT, or a related field. Familiarity with content management systems, collaboration platforms (like SharePoint or Slack), and basic IT service management tools is often required. Outstanding interpersonal skills, adaptability, and the ability to translate technical jargon into clear messaging make candidates stand out. These skills are vital for effectively bridging the gap between technical teams and non-technical stakeholders, ensuring smooth information flow and project success.

What is IT communications?

IT Communications refers to the processes, tools, and strategies used to share information within an organization’s IT department and with other stakeholders. This includes managing internal communications about IT projects, system updates, outages, and security alerts, as well as ensuring clear dialogue between technical teams and non-technical users. Effective IT Communications help reduce misunderstandings, improve collaboration, and ensure everyone stays informed about important technology changes and issues.

What is the difference between It Communications vs Network Administrator?

AspectIt CommunicationsNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentCorporate IT departments, communication teamsIT departments, data centers, network operations
Industry UsageTelecommunications, corporate, governmentIT services, telecommunications, enterprise networks
Job FocusManaging communication systems, ensuring connectivityDesigning, maintaining, and troubleshooting networks

Both It Communications and Network Administrator roles require similar certifications and often work within the same industries. However, It Communications focuses more on managing communication systems and ensuring effective connectivity, while Network Administrators primarily design and maintain network infrastructure. Understanding these distinctions helps in choosing the right career path or job search focus.

More about It Communications jobs
What are the most commonly searched types of It Communications jobs? The most popular types of It Communications jobs are:
What states have the most It Communications jobs? States with the most job openings for It Communications jobs include:
What job categories do people searching It Communications jobs look for? The top searched job categories for It Communications jobs are:
It Communications jobs near you
Infographic showing various It Communications job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $82,474 per year, or $39.7 per hour.

IT Training Specialist

SAIC

Kings Point, NY

$40K - $80K/yr

Full-time

Posted 24 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description

Job ID: 2614548

Location: Kings Point, NY, US

Date Posted: 2026-07-14

Category: Information Technology

Subcategory: Knowl/Collab Engr

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE


Description

Job Summary

We are seeking an IT Training Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for some situational remote work days. This role leads end-user technology training, develops knowledge resources, and enhances IT communications and service delivery. It drives Microsoft 365 adoption, supports onboarding training, builds and maintains knowledge bases, manages intranet content, and delivers proactive user education.

The ideal candidate is an excellent communicator and quick learner who excels at synthesizing technical information from subject matter experts and translating it into clear, user-friendly training, documentation, and guidance for non-technical audiences. Deep expertise in every tool or system is not required; the focus is on strong analytical, facilitation, and communication skills to bridge IT and end-users effectively.

Job Description

  • Deliver Microsoft 365 and general IT training during employee onboarding.
  • Develop quick reference guides, training materials, and knowledge base articles.
  • Host Office Hours and Lunch & Learn sessions in person and via Microsoft Teams.
  • Maintain and update IT SharePoint and intranet sites.
  • Review service desk tickets to identify recurring issues and create proactive training materials.
  • Develop and distribute IT announcements, newsletters, and cybersecurity bulletins/guidance.
  • Support integration of ITSM tools (e.g., Jira) with training resources.
  • Track mandatory training compliance and reporting.
  • Assist in developing AI chatbot solutions for common IT issues.

Qualifications

Required Qualifications

  • Bachelor’s degree in IT, Communications, Education, or related field (or equivalent experience) and at least 1 year of relevant experience.
  • Highly preferred 5-7 years of experience in IT training, knowledge management, technical communications, or a similar role.
  • Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook).
  • Proven ability to quickly learn new tools/technologies, synthesize complex information, and create clear, user-friendly training and documentation.
  • Experience delivering live/virtual training and facilitating sessions.
  • Familiarity with IT service management platforms (Jira, ServiceNow, etc.).
  • Excellent written, verbal, and interpersonal communication skills.

Preferred Qualifications 

  • Experience with Power Platform or AI chatbot tools.
  • Experience in regulated or government environments.
  • Knowledge of cybersecurity awareness training.
  • Microsoft 365 Certified: Fundamentals (MS-900).
  • Microsoft 365 Certified: Teamwork Administrator Associate (MS-300 / MS-301).

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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